78 lines
1.7 KiB
Markdown
78 lines
1.7 KiB
Markdown
---
|
|
name: Bug report
|
|
about: Create a report to help us improve
|
|
title: ''
|
|
labels: 'Bug'
|
|
assignees: ''
|
|
|
|
---
|
|
|
|
**Describe the bug**
|
|
|
|
A clear and concise description of what the bug is.
|
|
|
|
**To Reproduce**
|
|
|
|
Steps to reproduce the behavior:
|
|
1. Go to '...'
|
|
2. Click on '....'
|
|
3. Scroll down to '....'
|
|
4. See the error
|
|
|
|
**Expected behavior**
|
|
|
|
Share a clear and concise description of what you expected to happen.
|
|
|
|
**Screenshots**
|
|
|
|
If applicable, add screenshots to help explain your problem.
|
|
|
|
**Browser logs**
|
|
|
|
Share the browser logs to debug the issue further.
|
|
|
|
**Server logs**
|
|
|
|
Share the server logs to debug the issue further.
|
|
|
|
**Environment**
|
|
|
|
Describe whether you are using Chatwoot Cloud (app.chatwoot.com) or a self-hosted installation of Chatwoot. If you are using a self-hosted installation of Chatwoot, describe the type of deployment (Docker/Linux VM installation/Heroku/Kubernetes/Other).
|
|
|
|
- [ ] app.chatwoot.com (Chatwoot Cloud)
|
|
- [ ] Self-hosted
|
|
- - [ ] Linux VM
|
|
- - [ ] Docker
|
|
- - [ ] Kubernetes
|
|
- - [ ] Heroku
|
|
- - [ ] Other (Please specify)
|
|
|
|
|
|
**Desktop (please complete the following information)** (If applicable)
|
|
- OS: [e.g. Linux, Windows, MacOS]
|
|
- Browser [e.g. chrome, firefox, safari]
|
|
- Version [e.g. 22]
|
|
|
|
**Smartphone (please complete the following information)** (If applicable)
|
|
- Device: [e.g. iPhone6, Pixel7]
|
|
- OS: [e.g. iOS8.1]
|
|
- Browser [e.g. stock browser, firefox, safari]
|
|
- Version [e.g. 22]
|
|
|
|
**Docker** (If applicable)
|
|
|
|
Please share the output of the following.
|
|
- `docker version`
|
|
- `docker info`
|
|
- `docker-compose version`
|
|
|
|
**Cloud Provider** (If applicable)
|
|
- [ ] AWS
|
|
- [ ] GCP
|
|
- [ ] Azure
|
|
- [ ] DigitalOcean
|
|
- [ ] Others
|
|
|
|
**Additional context**
|
|
|
|
Add any other context about the problem here.
|