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---
name: Bug report
about: Create a report to help us improve
title: ''
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labels: 'Bug'
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assignees: ''
---
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**Describe the bug**
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A clear and concise description of what the bug is.
**To Reproduce**
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Steps to reproduce the behavior:
1. Go to '...'
2. Click on '....'
3. Scroll down to '....'
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4. See the error
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**Expected behavior**
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Share a clear and concise description of what you expected to happen.
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**Screenshots**
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If applicable, add screenshots to help explain your problem.
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**Browser logs**
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Share the browser logs to debug the issue further.
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**Server logs**
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Share the server logs to debug the issue further.
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**Environment**
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Describe whether you are using Chatwoot Cloud (app.chatwoot.com) or a self-hosted installation of Chatwoot. If you are using a self-hosted installation of Chatwoot, describe the type of deployment (Docker/Linux VM installation/Heroku/Kubernetes/Other).
- [ ] app.chatwoot.com (Chatwoot Cloud)
- [ ] Self-hosted
- - [ ] Linux VM
- - [ ] Docker
- - [ ] Kubernetes
- - [ ] Heroku
- - [ ] Other (Please specify)
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**Desktop (please complete the following information)** (If applicable)
- OS: [e.g. Linux, Windows, MacOS]
- Browser [e.g. chrome, firefox, safari]
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- Version [e.g. 22]
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**Smartphone (please complete the following information)** (If applicable)
- Device: [e.g. iPhone6, Pixel7]
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- OS: [e.g. iOS8.1]
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- Browser [e.g. stock browser, firefox, safari]
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- Version [e.g. 22]
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**Docker** (If applicable)
Please share the output of the following.
- `docker version`
- `docker info`
- `docker-compose version`
**Cloud Provider** (If applicable)
- [ ] AWS
- [ ] GCP
- [ ] Azure
- [ ] DigitalOcean
- [ ] Others
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**Additional context**
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Add any other context about the problem here.
