chore: Translation updates (#2639)

app/javascript/dashboard/i18n/locale/ar/campaign.json

@@ -14,6 +14,17 @@
           "PLACEHOLDER": "Please enter the title of campaign",
           "ERROR": "Title is required"
         },
+        "SCHEDULED_AT": {
+          "LABEL": "Scheduled time",
+          "PLACEHOLDER": "Please select the time",
+          "CONFIRM": "Confirm",
+          "ERROR": "Scheduled time is required"
+        },
+        "AUDIENCE": {
+          "LABEL": "Audience",
+          "PLACEHOLDER": "Select the customer labels",
+          "ERROR": "Audience is required"
+        },
         "MESSAGE": {
           "LABEL": "رسالة",
           "PLACEHOLDER": "Please enter the message of campaign",
@@ -72,6 +83,7 @@
         "STATUS": "الحالة",
         "SENDER": "Sender",
         "URL": "URL",
+        "SCHEDULED_AT": "Scheduled time",
         "TIME_ON_PAGE": "Time(Seconds)",
         "CREATED_AT": "Created at"
       },
@@ -82,7 +94,9 @@
       },
       "STATUS": {
         "ENABLED": "مفعل",
-        "DISABLED": "معطّل"
+        "DISABLED": "معطّل",
+        "COMPLETED": "Completed",
+        "ACTIVE": "Active"
       },
       "SENDER": {
         "BOT": "رد آلي"

app/javascript/dashboard/i18n/locale/ar/inboxMgmt.json

@@ -127,6 +127,14 @@
           "ERROR_MESSAGE": "تعذر تكوين المصادقة بواسطة بيانات الاعتماد الخاصة بحسابك على Twilio، يرجى المحاولة مرة أخرى"
         }
       },
+      "SMS": {
+        "TITLE": "SMS Channel via Twilio",
+        "DESC": "Start supporting your customers via SMS with Twilio integration."
+      },
+      "WHATSAPP": {
+        "TITLE": "Whatsapp Channel via Twilio",
+        "DESC": "Start supporting your customers via Whatsapp with Twilio integration."
+      },
       "API_CHANNEL": {
         "TITLE": "قناة API",
         "DESC": "اربط مع قناة API وابدأ في دعم عملائك.",
@@ -165,8 +173,8 @@
         "FINISH_MESSAGE": "بدء إعادة توجيه رسائل البريد الإلكتروني الخاصة بك إلى عنوان البريد الإلكتروني التالي."
       },
       "AUTH": {
-        "TITLE": "القنوات",
+        "TITLE": "Choose a channel",
-        "DESC": "ندعم حالياً تثبيت برنامج الدردشة المباشرة على موقعك وربط صفحات الفيس بوك وحسابات تويتر. جار العمل على دعم المزيد من المنصات الأخرى مثل واتساب، و البريد الإلكتروني، و تلغرام و لاين، والتي ستكون متاحة قريباً."
+        "DESC": "Chatwoot supports live-chat widget, Facebook page, Twitter profile, Whatsapp, Email etc., as channels. If you want to build a custom channel, you can create it using the API channel. Select one channel from the options below to proceed."
       },
       "AGENTS": {
         "TITLE": "موظف الدعم",

app/javascript/dashboard/i18n/locale/ar/report.json

@@ -1,6 +1,6 @@
 {
   "REPORT": {
-    "HEADER": "التقارير",
+    "HEADER": "Overview",
     "LOADING_CHART": "تحميل بيانات الرسم البياني...",
     "NO_ENOUGH_DATA": "لم يتم جمع بيانات بقدر كافي لإنشاء التقرير، الرجاء المحاولة مرة أخرى لاحقاً.",
     "DOWNLOAD_AGENT_REPORTS": "تنزيل تقارير الوكيل",
@@ -50,7 +50,41 @@
       {
         "id": 4,
         "name": "Last year"
+      },
+      {
+        "id": 5,
+        "name": "Custom date range"
       }
-    ]
+    ],
+    "CUSTOM_DATE_RANGE": {
+      "CONFIRM": "Apply",
+      "PLACEHOLDER": "Select date range"
+    }
+  },
+  "CSAT_REPORTS": {
+    "HEADER": "CSAT Reports",
+    "NO_RECORDS": "There are no CSAT survey responses available.",
+    "TABLE": {
+      "HEADER": {
+        "CONTACT_NAME": "Contact",
+        "AGENT_NAME": "Assigned agent",
+        "RATING": "Rating",
+        "FEEDBACK_TEXT": "Feedback comment"
+      }
+    },
+    "METRIC": {
+      "TOTAL_RESPONSES": {
+        "LABEL": "Total responses",
+        "TOOLTIP": "Total number of responses collected"
+      },
+      "SATISFACTION_SCORE": {
+        "LABEL": "Satisfaction score",
+        "TOOLTIP": "Total number of positive responses / Total number of responses * 100"
+      },
+      "RESPONSE_RATE": {
+        "LABEL": "Response rate",
+        "TOOLTIP": "Total number of responses / Total number of CSAT survey messages sent * 100"
+      }
+    }
   }
 }

app/javascript/dashboard/i18n/locale/ar/settings.json

@@ -143,7 +143,9 @@
     "LABELS": "الوسوم",
     "TEAMS": "الفرق",
     "ALL_CONTACTS": "All Contacts",
-    "TAGGED_WITH": "Tagged with"
+    "TAGGED_WITH": "Tagged with",
+    "REPORTS_OVERVIEW": "Overview",
+    "CSAT": "CSAT"
   },
   "CREATE_ACCOUNT": {
     "NEW_ACCOUNT": "حساب جديد",

app/javascript/dashboard/i18n/locale/ca/campaign.json

@@ -14,6 +14,17 @@
           "PLACEHOLDER": "Please enter the title of campaign",
           "ERROR": "Title is required"
         },
+        "SCHEDULED_AT": {
+          "LABEL": "Scheduled time",
+          "PLACEHOLDER": "Please select the time",
+          "CONFIRM": "Confirm",
+          "ERROR": "Scheduled time is required"
+        },
+        "AUDIENCE": {
+          "LABEL": "Audience",
+          "PLACEHOLDER": "Select the customer labels",
+          "ERROR": "Audience is required"
+        },
         "MESSAGE": {
           "LABEL": "Missatge",
           "PLACEHOLDER": "Please enter the message of campaign",
@@ -72,6 +83,7 @@
         "STATUS": "Estat",
         "SENDER": "Sender",
         "URL": "URL",
+        "SCHEDULED_AT": "Scheduled time",
         "TIME_ON_PAGE": "Time(Seconds)",
         "CREATED_AT": "Created at"
       },
@@ -82,7 +94,9 @@
       },
       "STATUS": {
         "ENABLED": "Habilita",
-        "DISABLED": "Inhabilita"
+        "DISABLED": "Inhabilita",
+        "COMPLETED": "Completed",
+        "ACTIVE": "Active"
       },
       "SENDER": {
         "BOT": "Bot"

app/javascript/dashboard/i18n/locale/ca/inboxMgmt.json

@@ -127,6 +127,14 @@
           "ERROR_MESSAGE": "No hem pogut autenticar les credencials de Twilio, prova de nou"
         }
       },
+      "SMS": {
+        "TITLE": "SMS Channel via Twilio",
+        "DESC": "Start supporting your customers via SMS with Twilio integration."
+      },
+      "WHATSAPP": {
+        "TITLE": "Whatsapp Channel via Twilio",
+        "DESC": "Start supporting your customers via Whatsapp with Twilio integration."
+      },
       "API_CHANNEL": {
         "TITLE": "Canal de l'API",
         "DESC": "Integra’t amb el canal API i comença a donar suport als teus clients.",
@@ -165,8 +173,8 @@
         "FINISH_MESSAGE": "Comença a reenviar els teus correus electrònics a la següent adreça electrònica."
       },
       "AUTH": {
-        "TITLE": "Canals",
+        "TITLE": "Choose a channel",
-        "DESC": "Actualment estan suportats widgets de xat en directe per a llocs web, pàgines de Facebook i perfils de Twitter. Estem treballant en més plataformes com Whatsapp, correu electrònic, Telegram i Line, que estaran disponibles en breu."
+        "DESC": "Chatwoot supports live-chat widget, Facebook page, Twitter profile, Whatsapp, Email etc., as channels. If you want to build a custom channel, you can create it using the API channel. Select one channel from the options below to proceed."
       },
       "AGENTS": {
         "TITLE": "Agents",

app/javascript/dashboard/i18n/locale/ca/report.json

@@ -1,6 +1,6 @@
 {
   "REPORT": {
-    "HEADER": "Informes",
+    "HEADER": "Overview",
     "LOADING_CHART": "S'estan carregant dades del gràfic...",
     "NO_ENOUGH_DATA": "No hem rebut suficients punts de dades per generar l'informe. Torneu-ho a provar més endavant.",
     "DOWNLOAD_AGENT_REPORTS": "Descarregar Informes d'Agent",
@@ -50,7 +50,41 @@
       {
         "id": 4,
         "name": "Last year"
+      },
+      {
+        "id": 5,
+        "name": "Custom date range"
       }
-    ]
+    ],
+    "CUSTOM_DATE_RANGE": {
+      "CONFIRM": "Apply",
+      "PLACEHOLDER": "Select date range"
+    }
+  },
+  "CSAT_REPORTS": {
+    "HEADER": "CSAT Reports",
+    "NO_RECORDS": "There are no CSAT survey responses available.",
+    "TABLE": {
+      "HEADER": {
+        "CONTACT_NAME": "Contact",
+        "AGENT_NAME": "Assigned agent",
+        "RATING": "Rating",
+        "FEEDBACK_TEXT": "Feedback comment"
+      }
+    },
+    "METRIC": {
+      "TOTAL_RESPONSES": {
+        "LABEL": "Total responses",
+        "TOOLTIP": "Total number of responses collected"
+      },
+      "SATISFACTION_SCORE": {
+        "LABEL": "Satisfaction score",
+        "TOOLTIP": "Total number of positive responses / Total number of responses * 100"
+      },
+      "RESPONSE_RATE": {
+        "LABEL": "Response rate",
+        "TOOLTIP": "Total number of responses / Total number of CSAT survey messages sent * 100"
+      }
+    }
   }
 }

app/javascript/dashboard/i18n/locale/ca/settings.json

@@ -143,7 +143,9 @@
     "LABELS": "Etiquetes",
     "TEAMS": "Equips",
     "ALL_CONTACTS": "All Contacts",
-    "TAGGED_WITH": "Tagged with"
+    "TAGGED_WITH": "Tagged with",
+    "REPORTS_OVERVIEW": "Overview",
+    "CSAT": "CSAT"
   },
   "CREATE_ACCOUNT": {
     "NEW_ACCOUNT": "Compte nou",

app/javascript/dashboard/i18n/locale/cs/campaign.json

@@ -14,6 +14,17 @@
           "PLACEHOLDER": "Please enter the title of campaign",
           "ERROR": "Title is required"
         },
+        "SCHEDULED_AT": {
+          "LABEL": "Scheduled time",
+          "PLACEHOLDER": "Please select the time",
+          "CONFIRM": "Confirm",
+          "ERROR": "Scheduled time is required"
+        },
+        "AUDIENCE": {
+          "LABEL": "Audience",
+          "PLACEHOLDER": "Select the customer labels",
+          "ERROR": "Audience is required"
+        },
         "MESSAGE": {
           "LABEL": "Zpráva",
           "PLACEHOLDER": "Please enter the message of campaign",
@@ -72,6 +83,7 @@
         "STATUS": "Stav",
         "SENDER": "Sender",
         "URL": "URL",
+        "SCHEDULED_AT": "Scheduled time",
         "TIME_ON_PAGE": "Time(Seconds)",
         "CREATED_AT": "Created at"
       },
@@ -82,7 +94,9 @@
       },
       "STATUS": {
         "ENABLED": "Povoleno",
-        "DISABLED": "Zakázáno"
+        "DISABLED": "Zakázáno",
+        "COMPLETED": "Completed",
+        "ACTIVE": "Active"
       },
       "SENDER": {
         "BOT": "Bot"

app/javascript/dashboard/i18n/locale/cs/inboxMgmt.json

@@ -127,6 +127,14 @@
           "ERROR_MESSAGE": "Nebyli jsme schopni ověřit přihlašovací údaje Twilia, zkuste to prosím znovu"
         }
       },
+      "SMS": {
+        "TITLE": "SMS Channel via Twilio",
+        "DESC": "Start supporting your customers via SMS with Twilio integration."
+      },
+      "WHATSAPP": {
+        "TITLE": "Whatsapp Channel via Twilio",
+        "DESC": "Start supporting your customers via Whatsapp with Twilio integration."
+      },
       "API_CHANNEL": {
         "TITLE": "API Channel",
         "DESC": "Integrate with API channel and start supporting your customers.",
@@ -165,8 +173,8 @@
         "FINISH_MESSAGE": "Start forwarding your emails to the following email address."
       },
       "AUTH": {
-        "TITLE": "Kanály",
+        "TITLE": "Choose a channel",
-        "DESC": "V současné době podporujeme jako platformu widgety živého chatu, Facebook stránky a Twitter profily. Máme více platforem jako Whatsapp, Email, Telegram a Line v dílech, což bude brzy ven."
+        "DESC": "Chatwoot supports live-chat widget, Facebook page, Twitter profile, Whatsapp, Email etc., as channels. If you want to build a custom channel, you can create it using the API channel. Select one channel from the options below to proceed."
       },
       "AGENTS": {
         "TITLE": "Agenti",

app/javascript/dashboard/i18n/locale/cs/report.json

@@ -1,6 +1,6 @@
 {
   "REPORT": {
-    "HEADER": "Zprávy",
+    "HEADER": "Overview",
     "LOADING_CHART": "Načítání dat mapy...",
     "NO_ENOUGH_DATA": "Pro vytvoření hlášení jsme neobdrželi dostatek dat, zkuste to prosím později.",
     "DOWNLOAD_AGENT_REPORTS": "Stáhnout reporty agentů",
@@ -50,7 +50,41 @@
       {
         "id": 4,
         "name": "Last year"
+      },
+      {
+        "id": 5,
+        "name": "Custom date range"
       }
-    ]
+    ],
+    "CUSTOM_DATE_RANGE": {
+      "CONFIRM": "Apply",
+      "PLACEHOLDER": "Select date range"
+    }
+  },
+  "CSAT_REPORTS": {
+    "HEADER": "CSAT Reports",
+    "NO_RECORDS": "There are no CSAT survey responses available.",
+    "TABLE": {
+      "HEADER": {
+        "CONTACT_NAME": "Contact",
+        "AGENT_NAME": "Assigned agent",
+        "RATING": "Rating",
+        "FEEDBACK_TEXT": "Feedback comment"
+      }
+    },
+    "METRIC": {
+      "TOTAL_RESPONSES": {
+        "LABEL": "Total responses",
+        "TOOLTIP": "Total number of responses collected"
+      },
+      "SATISFACTION_SCORE": {
+        "LABEL": "Satisfaction score",
+        "TOOLTIP": "Total number of positive responses / Total number of responses * 100"
+      },
+      "RESPONSE_RATE": {
+        "LABEL": "Response rate",
+        "TOOLTIP": "Total number of responses / Total number of CSAT survey messages sent * 100"
+      }
+    }
   }
 }

app/javascript/dashboard/i18n/locale/cs/settings.json

@@ -143,7 +143,9 @@
     "LABELS": "Štítky",
     "TEAMS": "Týmy",
     "ALL_CONTACTS": "All Contacts",
-    "TAGGED_WITH": "Tagged with"
+    "TAGGED_WITH": "Tagged with",
+    "REPORTS_OVERVIEW": "Overview",
+    "CSAT": "CSAT"
   },
   "CREATE_ACCOUNT": {
     "NEW_ACCOUNT": "Nový účet",

app/javascript/dashboard/i18n/locale/da/campaign.json

@@ -14,6 +14,17 @@
           "PLACEHOLDER": "Please enter the title of campaign",
           "ERROR": "Title is required"
         },
+        "SCHEDULED_AT": {
+          "LABEL": "Scheduled time",
+          "PLACEHOLDER": "Please select the time",
+          "CONFIRM": "Confirm",
+          "ERROR": "Scheduled time is required"
+        },
+        "AUDIENCE": {
+          "LABEL": "Audience",
+          "PLACEHOLDER": "Select the customer labels",
+          "ERROR": "Audience is required"
+        },
         "MESSAGE": {
           "LABEL": "Message",
           "PLACEHOLDER": "Please enter the message of campaign",
@@ -72,6 +83,7 @@
         "STATUS": "Status",
         "SENDER": "Sender",
         "URL": "URL",
+        "SCHEDULED_AT": "Scheduled time",
         "TIME_ON_PAGE": "Time(Seconds)",
         "CREATED_AT": "Created at"
       },
@@ -82,7 +94,9 @@
       },
       "STATUS": {
         "ENABLED": "Aktiveret",
-        "DISABLED": "Deaktiveret"
+        "DISABLED": "Deaktiveret",
+        "COMPLETED": "Completed",
+        "ACTIVE": "Active"
       },
       "SENDER": {
         "BOT": "Bot"

app/javascript/dashboard/i18n/locale/da/inboxMgmt.json

@@ -127,6 +127,14 @@
           "ERROR_MESSAGE": "Vi var ikke i stand til at godkende Twilio legitimationsoplysninger, prøv igen"
         }
       },
+      "SMS": {
+        "TITLE": "SMS Channel via Twilio",
+        "DESC": "Start supporting your customers via SMS with Twilio integration."
+      },
+      "WHATSAPP": {
+        "TITLE": "Whatsapp Channel via Twilio",
+        "DESC": "Start supporting your customers via Whatsapp with Twilio integration."
+      },
       "API_CHANNEL": {
         "TITLE": "API Kanal",
         "DESC": "Integrer med API-kanal og begynd at supportere dine kunder.",
@@ -165,8 +173,8 @@
         "FINISH_MESSAGE": "Begynd at videresende dine e-mails til følgende e-mailadresse."
       },
       "AUTH": {
-        "TITLE": "Kanaler",
+        "TITLE": "Choose a channel",
-        "DESC": "Currently we support Website live chat widgets, Facebook Pages and Twitter profiles as platforms. We have more platforms like Whatsapp, Email, Telegram and Line in the works, which will be out soon."
+        "DESC": "Chatwoot supports live-chat widget, Facebook page, Twitter profile, Whatsapp, Email etc., as channels. If you want to build a custom channel, you can create it using the API channel. Select one channel from the options below to proceed."
       },
       "AGENTS": {
         "TITLE": "Agenter",

app/javascript/dashboard/i18n/locale/da/report.json

@@ -1,6 +1,6 @@
 {
   "REPORT": {
-    "HEADER": "Rapporter",
+    "HEADER": "Overview",
     "LOADING_CHART": "Indlæser diagramdata...",
     "NO_ENOUGH_DATA": "Vi har ikke modtaget nok datapunkter til at generere rapport. Prøv igen senere.",
     "DOWNLOAD_AGENT_REPORTS": "Download agent reports",
@@ -50,7 +50,41 @@
       {
         "id": 4,
         "name": "Last year"
+      },
+      {
+        "id": 5,
+        "name": "Custom date range"
       }
-    ]
+    ],
+    "CUSTOM_DATE_RANGE": {
+      "CONFIRM": "Apply",
+      "PLACEHOLDER": "Select date range"
+    }
+  },
+  "CSAT_REPORTS": {
+    "HEADER": "CSAT Reports",
+    "NO_RECORDS": "There are no CSAT survey responses available.",
+    "TABLE": {
+      "HEADER": {
+        "CONTACT_NAME": "Contact",
+        "AGENT_NAME": "Assigned agent",
+        "RATING": "Rating",
+        "FEEDBACK_TEXT": "Feedback comment"
+      }
+    },
+    "METRIC": {
+      "TOTAL_RESPONSES": {
+        "LABEL": "Total responses",
+        "TOOLTIP": "Total number of responses collected"
+      },
+      "SATISFACTION_SCORE": {
+        "LABEL": "Satisfaction score",
+        "TOOLTIP": "Total number of positive responses / Total number of responses * 100"
+      },
+      "RESPONSE_RATE": {
+        "LABEL": "Response rate",
+        "TOOLTIP": "Total number of responses / Total number of CSAT survey messages sent * 100"
+      }
+    }
   }
 }

app/javascript/dashboard/i18n/locale/da/settings.json

@@ -143,7 +143,9 @@
     "LABELS": "Etiketter",
     "TEAMS": "Teams",
     "ALL_CONTACTS": "All Contacts",
-    "TAGGED_WITH": "Tagged with"
+    "TAGGED_WITH": "Tagged with",
+    "REPORTS_OVERVIEW": "Overview",
+    "CSAT": "CSAT"
   },
   "CREATE_ACCOUNT": {
     "NEW_ACCOUNT": "Ny Konto",

app/javascript/dashboard/i18n/locale/de/campaign.json

@@ -14,6 +14,17 @@
           "PLACEHOLDER": "Bitte geben Sie den Titel der Kampagne ein",
           "ERROR": "Titel ist erforderlich"
         },
+        "SCHEDULED_AT": {
+          "LABEL": "Scheduled time",
+          "PLACEHOLDER": "Please select the time",
+          "CONFIRM": "Confirm",
+          "ERROR": "Scheduled time is required"
+        },
+        "AUDIENCE": {
+          "LABEL": "Audience",
+          "PLACEHOLDER": "Select the customer labels",
+          "ERROR": "Audience is required"
+        },
         "MESSAGE": {
           "LABEL": "Nachricht",
           "PLACEHOLDER": "Bitte geben Sie die Nachricht der Kampagne ein",
@@ -72,6 +83,7 @@
         "STATUS": "Status",
         "SENDER": "Absender",
         "URL": "URL",
+        "SCHEDULED_AT": "Scheduled time",
         "TIME_ON_PAGE": "Zeit (Sekunden)",
         "CREATED_AT": "Erstellt am"
       },
@@ -82,7 +94,9 @@
       },
       "STATUS": {
         "ENABLED": "Aktiviert",
-        "DISABLED": "Behindert"
+        "DISABLED": "Behindert",
+        "COMPLETED": "Completed",
+        "ACTIVE": "Active"
       },
       "SENDER": {
         "BOT": "Bot"

app/javascript/dashboard/i18n/locale/de/inboxMgmt.json

@@ -127,6 +127,14 @@
           "ERROR_MESSAGE": "Wir konnten die Twilio-Anmeldeinformationen nicht authentifizieren. Bitte versuchen Sie es erneut"
         }
       },
+      "SMS": {
+        "TITLE": "SMS Channel via Twilio",
+        "DESC": "Start supporting your customers via SMS with Twilio integration."
+      },
+      "WHATSAPP": {
+        "TITLE": "Whatsapp Channel via Twilio",
+        "DESC": "Start supporting your customers via Whatsapp with Twilio integration."
+      },
       "API_CHANNEL": {
         "TITLE": "API-Kanal",
         "DESC": "Integrieren Sie einen API-Kanal und starten Sie mit der Unterstützung Ihrer Kunden.",
@@ -165,8 +173,8 @@
         "FINISH_MESSAGE": "Starten Sie die Weiterleitung Ihrer E-Mails an die folgende E-Mail-Adresse."
       },
       "AUTH": {
-        "TITLE": "Kanäle",
+        "TITLE": "Choose a channel",
-        "DESC": "Derzeit unterstützen wir Website-Live-Chat-Widgets, Facebook-Seiten und Twitter-Profile als Plattformen. Wir haben weitere Plattformen wie WhatsApp, Email, Telegram und Line in Arbeit, die bald veröffentlicht werden."
+        "DESC": "Chatwoot supports live-chat widget, Facebook page, Twitter profile, Whatsapp, Email etc., as channels. If you want to build a custom channel, you can create it using the API channel. Select one channel from the options below to proceed."
       },
       "AGENTS": {
         "TITLE": "Agenten",

app/javascript/dashboard/i18n/locale/de/report.json

@@ -1,6 +1,6 @@
 {
   "REPORT": {
-    "HEADER": "Berichte",
+    "HEADER": "Overview",
     "LOADING_CHART": "Diagrammdaten laden ...",
     "NO_ENOUGH_DATA": "Wir haben nicht genügend Datenpunkte erhalten, um einen Bericht zu erstellen. Bitte versuchen Sie es später erneut.",
     "DOWNLOAD_AGENT_REPORTS": "Agenten-Berichte herunterladen",
@@ -50,7 +50,41 @@
       {
         "id": 4,
         "name": "Letztes Jahr"
+      },
+      {
+        "id": 5,
+        "name": "Custom date range"
       }
-    ]
+    ],
+    "CUSTOM_DATE_RANGE": {
+      "CONFIRM": "Apply",
+      "PLACEHOLDER": "Select date range"
+    }
+  },
+  "CSAT_REPORTS": {
+    "HEADER": "CSAT Reports",
+    "NO_RECORDS": "There are no CSAT survey responses available.",
+    "TABLE": {
+      "HEADER": {
+        "CONTACT_NAME": "Contact",
+        "AGENT_NAME": "Assigned agent",
+        "RATING": "Bewertung",
+        "FEEDBACK_TEXT": "Feedback comment"
+      }
+    },
+    "METRIC": {
+      "TOTAL_RESPONSES": {
+        "LABEL": "Total responses",
+        "TOOLTIP": "Total number of responses collected"
+      },
+      "SATISFACTION_SCORE": {
+        "LABEL": "Satisfaction score",
+        "TOOLTIP": "Total number of positive responses / Total number of responses * 100"
+      },
+      "RESPONSE_RATE": {
+        "LABEL": "Response rate",
+        "TOOLTIP": "Total number of responses / Total number of CSAT survey messages sent * 100"
+      }
+    }
   }
 }

app/javascript/dashboard/i18n/locale/de/settings.json

@@ -143,7 +143,9 @@
     "LABELS": "Labels",
     "TEAMS": "Teams",
     "ALL_CONTACTS": "All Contacts",
-    "TAGGED_WITH": "Tagged with"
+    "TAGGED_WITH": "Tagged with",
+    "REPORTS_OVERVIEW": "Overview",
+    "CSAT": "CSAT"
   },
   "CREATE_ACCOUNT": {
     "NEW_ACCOUNT": "Neuer Account",

app/javascript/dashboard/i18n/locale/el/campaign.json

@@ -14,6 +14,17 @@
           "PLACEHOLDER": "Παρακαλώ εισάγετε τον τίτλο της καμπάνιας",
           "ERROR": "Ο τίτλος είναι απαραίτητος"
         },
+        "SCHEDULED_AT": {
+          "LABEL": "Scheduled time",
+          "PLACEHOLDER": "Please select the time",
+          "CONFIRM": "Confirm",
+          "ERROR": "Scheduled time is required"
+        },
+        "AUDIENCE": {
+          "LABEL": "Audience",
+          "PLACEHOLDER": "Select the customer labels",
+          "ERROR": "Audience is required"
+        },
         "MESSAGE": {
           "LABEL": "Μήνυμα",
           "PLACEHOLDER": "Παρακαλώ εισάγετε το μήνυμα της καμπάνιας",
@@ -72,6 +83,7 @@
         "STATUS": "Κατάσταση",
         "SENDER": "Αποστολέας",
         "URL": "URL",
+        "SCHEDULED_AT": "Scheduled time",
         "TIME_ON_PAGE": "Χρόνος (δευτερόλεπτα)",
         "CREATED_AT": "Δημιουργήθηκε στις"
       },
@@ -82,7 +94,9 @@
       },
       "STATUS": {
         "ENABLED": "Ενεργό",
-        "DISABLED": "Ανενεργό"
+        "DISABLED": "Ανενεργό",
+        "COMPLETED": "Completed",
+        "ACTIVE": "Active"
       },
       "SENDER": {
         "BOT": "Bot"

app/javascript/dashboard/i18n/locale/el/inboxMgmt.json

@@ -127,6 +127,14 @@
           "ERROR_MESSAGE": "Δεν ήταν δυνατή η πιστοποίηση των διαπιστευτηρίων Twilio. Δοκιμάστε ξανά"
         }
       },
+      "SMS": {
+        "TITLE": "SMS Channel via Twilio",
+        "DESC": "Start supporting your customers via SMS with Twilio integration."
+      },
+      "WHATSAPP": {
+        "TITLE": "Whatsapp Channel via Twilio",
+        "DESC": "Start supporting your customers via Whatsapp with Twilio integration."
+      },
       "API_CHANNEL": {
         "TITLE": "Κανάλι API",
         "DESC": "Ενσωματώστε ένα κανάλι APΙ και ξεκινήσετε την υποστήριξη των πελατών σας.",
@@ -165,8 +173,8 @@
         "FINISH_MESSAGE": "Προώθηση των email σας στην ακόλουθη διεύθυνση email."
       },
       "AUTH": {
-        "TITLE": "Κανάλια",
+        "TITLE": "Choose a channel",
-        "DESC": "Επί του παρόντος υποστηρίζονται widgets για Ιστοσελίδες, και σελίδες Facebook, Προφίλ Twitter ως πλατφόρμες. Έχουμε ακόμη περισσότερες πλατφόρμες όπως Whatsapp, Email, Telegram and Line υπό ανάπτυξη, οι οποίες θα είναι διαθέσιμες σύντομα."
+        "DESC": "Chatwoot supports live-chat widget, Facebook page, Twitter profile, Whatsapp, Email etc., as channels. If you want to build a custom channel, you can create it using the API channel. Select one channel from the options below to proceed."
       },
       "AGENTS": {
         "TITLE": "Πράκτορες",

app/javascript/dashboard/i18n/locale/el/report.json

@@ -1,6 +1,6 @@
 {
   "REPORT": {
-    "HEADER": "Αναφορές",
+    "HEADER": "Overview",
     "LOADING_CHART": "Φόρτωση δεδομένων γραφήματος...",
     "NO_ENOUGH_DATA": "Δεν έχουν ληφθεί αρκετά σημεία δεδομένων για την δημιουργία της αναφοράς, Παρακαλώ προσπαθήστε αργότερα.",
     "DOWNLOAD_AGENT_REPORTS": "Κατέβασμα αναφορών πράκτορα",
@@ -50,7 +50,41 @@
       {
         "id": 4,
         "name": "Τελευταίο έτος"
+      },
+      {
+        "id": 5,
+        "name": "Custom date range"
       }
-    ]
+    ],
+    "CUSTOM_DATE_RANGE": {
+      "CONFIRM": "Apply",
+      "PLACEHOLDER": "Select date range"
+    }
+  },
+  "CSAT_REPORTS": {
+    "HEADER": "CSAT Reports",
+    "NO_RECORDS": "There are no CSAT survey responses available.",
+    "TABLE": {
+      "HEADER": {
+        "CONTACT_NAME": "Contact",
+        "AGENT_NAME": "Assigned agent",
+        "RATING": "Rating",
+        "FEEDBACK_TEXT": "Feedback comment"
+      }
+    },
+    "METRIC": {
+      "TOTAL_RESPONSES": {
+        "LABEL": "Total responses",
+        "TOOLTIP": "Total number of responses collected"
+      },
+      "SATISFACTION_SCORE": {
+        "LABEL": "Satisfaction score",
+        "TOOLTIP": "Total number of positive responses / Total number of responses * 100"
+      },
+      "RESPONSE_RATE": {
+        "LABEL": "Response rate",
+        "TOOLTIP": "Total number of responses / Total number of CSAT survey messages sent * 100"
+      }
+    }
   }
 }

app/javascript/dashboard/i18n/locale/el/settings.json

@@ -143,7 +143,9 @@
     "LABELS": "Ετικέτες",
     "TEAMS": "Ομάδες",
     "ALL_CONTACTS": "All Contacts",
-    "TAGGED_WITH": "Tagged with"
+    "TAGGED_WITH": "Tagged with",
+    "REPORTS_OVERVIEW": "Overview",
+    "CSAT": "CSAT"
   },
   "CREATE_ACCOUNT": {
     "NEW_ACCOUNT": "Νέος Λογαριασμός",

app/javascript/dashboard/i18n/locale/es/campaign.json

@@ -14,6 +14,17 @@
           "PLACEHOLDER": "Por favor escriba un título para la campaña",
           "ERROR": "El título es obligatorio"
         },
+        "SCHEDULED_AT": {
+          "LABEL": "Scheduled time",
+          "PLACEHOLDER": "Please select the time",
+          "CONFIRM": "Confirm",
+          "ERROR": "Scheduled time is required"
+        },
+        "AUDIENCE": {
+          "LABEL": "Audience",
+          "PLACEHOLDER": "Select the customer labels",
+          "ERROR": "Audience is required"
+        },
         "MESSAGE": {
           "LABEL": "Mensaje",
           "PLACEHOLDER": "Por favor escriba el mensaje para la campaña",
@@ -72,6 +83,7 @@
         "STATUS": "Estado",
         "SENDER": "Remitente",
         "URL": "URL",
+        "SCHEDULED_AT": "Scheduled time",
         "TIME_ON_PAGE": "Tiempo (segundos)",
         "CREATED_AT": "Creado el"
       },
@@ -82,7 +94,9 @@
       },
       "STATUS": {
         "ENABLED": "Activado",
-        "DISABLED": "Deshabilitado"
+        "DISABLED": "Deshabilitado",
+        "COMPLETED": "Completed",
+        "ACTIVE": "Active"
       },
       "SENDER": {
         "BOT": "Bot"

app/javascript/dashboard/i18n/locale/es/inboxMgmt.json

@@ -127,6 +127,14 @@
           "ERROR_MESSAGE": "No pudimos autenticar credenciales de Twilio, por favor inténtalo de nuevo"
         }
       },
+      "SMS": {
+        "TITLE": "SMS Channel via Twilio",
+        "DESC": "Start supporting your customers via SMS with Twilio integration."
+      },
+      "WHATSAPP": {
+        "TITLE": "Whatsapp Channel via Twilio",
+        "DESC": "Start supporting your customers via Whatsapp with Twilio integration."
+      },
       "API_CHANNEL": {
         "TITLE": "Canal API",
         "DESC": "Integre con API channel y comienze a dar soporte a sus clientes.",
@@ -165,8 +173,8 @@
         "FINISH_MESSAGE": "Empieze a reenviar su emails a la siguiente dirección de email."
       },
       "AUTH": {
-        "TITLE": "Canales",
+        "TITLE": "Choose a channel",
-        "DESC": "Actualmente soportamos widgets de chat en vivo, páginas de Facebook y perfiles de Twitter como plataformas. Tenemos más plataformas como Whatsapp, Email, Telegram y Línea en las obras, que estarán en breve."
+        "DESC": "Chatwoot supports live-chat widget, Facebook page, Twitter profile, Whatsapp, Email etc., as channels. If you want to build a custom channel, you can create it using the API channel. Select one channel from the options below to proceed."
       },
       "AGENTS": {
         "TITLE": "Agentes",

app/javascript/dashboard/i18n/locale/es/report.json

@@ -1,6 +1,6 @@
 {
   "REPORT": {
-    "HEADER": "Informes",
+    "HEADER": "Overview",
     "LOADING_CHART": "Cargando datos del gráfico...",
     "NO_ENOUGH_DATA": "No hemos recibido suficientes puntos de datos para generar el informe. Inténtalo de nuevo más tarde.",
     "DOWNLOAD_AGENT_REPORTS": "Descargar reportes de agente",
@@ -50,7 +50,41 @@
       {
         "id": 4,
         "name": "Último año"
+      },
+      {
+        "id": 5,
+        "name": "Custom date range"
       }
-    ]
+    ],
+    "CUSTOM_DATE_RANGE": {
+      "CONFIRM": "Apply",
+      "PLACEHOLDER": "Select date range"
+    }
+  },
+  "CSAT_REPORTS": {
+    "HEADER": "CSAT Reports",
+    "NO_RECORDS": "There are no CSAT survey responses available.",
+    "TABLE": {
+      "HEADER": {
+        "CONTACT_NAME": "Contact",
+        "AGENT_NAME": "Assigned agent",
+        "RATING": "Rating",
+        "FEEDBACK_TEXT": "Feedback comment"
+      }
+    },
+    "METRIC": {
+      "TOTAL_RESPONSES": {
+        "LABEL": "Total responses",
+        "TOOLTIP": "Total number of responses collected"
+      },
+      "SATISFACTION_SCORE": {
+        "LABEL": "Satisfaction score",
+        "TOOLTIP": "Total number of positive responses / Total number of responses * 100"
+      },
+      "RESPONSE_RATE": {
+        "LABEL": "Response rate",
+        "TOOLTIP": "Total number of responses / Total number of CSAT survey messages sent * 100"
+      }
+    }
   }
 }

app/javascript/dashboard/i18n/locale/es/settings.json

@@ -143,7 +143,9 @@
     "LABELS": "Etiquetas",
     "TEAMS": "Equipos",
     "ALL_CONTACTS": "Todos los contactos",
-    "TAGGED_WITH": "Etiquetado con"
+    "TAGGED_WITH": "Etiquetado con",
+    "REPORTS_OVERVIEW": "Overview",
+    "CSAT": "CSAT"
   },
   "CREATE_ACCOUNT": {
     "NEW_ACCOUNT": "Nueva cuenta",

app/javascript/dashboard/i18n/locale/fa/campaign.json

@@ -14,6 +14,17 @@
           "PLACEHOLDER": "Please enter the title of campaign",
           "ERROR": "Title is required"
         },
+        "SCHEDULED_AT": {
+          "LABEL": "Scheduled time",
+          "PLACEHOLDER": "Please select the time",
+          "CONFIRM": "Confirm",
+          "ERROR": "Scheduled time is required"
+        },
+        "AUDIENCE": {
+          "LABEL": "Audience",
+          "PLACEHOLDER": "Select the customer labels",
+          "ERROR": "Audience is required"
+        },
         "MESSAGE": {
           "LABEL": "پیام",
           "PLACEHOLDER": "Please enter the message of campaign",
@@ -72,6 +83,7 @@
         "STATUS": "وضعیت",
         "SENDER": "Sender",
         "URL": "URL",
+        "SCHEDULED_AT": "Scheduled time",
         "TIME_ON_PAGE": "Time(Seconds)",
         "CREATED_AT": "Created at"
       },
@@ -82,7 +94,9 @@
       },
       "STATUS": {
         "ENABLED": "فعال",
-        "DISABLED": "غیرفعال"
+        "DISABLED": "غیرفعال",
+        "COMPLETED": "Completed",
+        "ACTIVE": "Active"
       },
       "SENDER": {
         "BOT": "ربات"

app/javascript/dashboard/i18n/locale/fa/inboxMgmt.json

@@ -127,6 +127,14 @@
           "ERROR_MESSAGE": "متاسفانه Twilio اطلاعات ارائه شده را تایید نمی کند، لطفا اصلاح و مجددا تلاش کنید"
         }
       },
+      "SMS": {
+        "TITLE": "SMS Channel via Twilio",
+        "DESC": "Start supporting your customers via SMS with Twilio integration."
+      },
+      "WHATSAPP": {
+        "TITLE": "Whatsapp Channel via Twilio",
+        "DESC": "Start supporting your customers via Whatsapp with Twilio integration."
+      },
       "API_CHANNEL": {
         "TITLE": "کانال API",
         "DESC": "با کانال API ادغام شده و از مشتریان خود پشتیبانی کنید.",
@@ -165,8 +173,8 @@
         "FINISH_MESSAGE": "ایمیل های خود را به این آدرس ها فوروارد کنید."
       },
       "AUTH": {
-        "TITLE": "کانال‌ها",
+        "TITLE": "Choose a channel",
-        "DESC": "در حال حاضر ما ابزارک‌های پشتیبانی آنلاین سایت‌ها، صفحات فیس‌بوک و پروفایل‌های توییتر را پشتیبانی می‌کنیم. پلتفرم‌های دیگری مثل واتس‌اپ، ایمیل، تلگرام و لاین در برنامه کاری ما قرار دارد و به زودی آماده خواهند شد."
+        "DESC": "Chatwoot supports live-chat widget, Facebook page, Twitter profile, Whatsapp, Email etc., as channels. If you want to build a custom channel, you can create it using the API channel. Select one channel from the options below to proceed."
       },
       "AGENTS": {
         "TITLE": "اپراتورها",

app/javascript/dashboard/i18n/locale/fa/report.json

@@ -1,6 +1,6 @@
 {
   "REPORT": {
-    "HEADER": "گزارشات",
+    "HEADER": "Overview",
     "LOADING_CHART": "در حال دریافت اطلاعات...",
     "NO_ENOUGH_DATA": "متاسفانه اطلاعات کافی دریافت نشد، لطفا بعدا دوباره امتحان کنید",
     "DOWNLOAD_AGENT_REPORTS": "دانلود گزارش ایجنت",
@@ -50,7 +50,41 @@
       {
         "id": 0,
         "name": "پارسال"
+      },
+      {
+        "id": 5,
+        "name": "Custom date range"
       }
-    ]
+    ],
+    "CUSTOM_DATE_RANGE": {
+      "CONFIRM": "Apply",
+      "PLACEHOLDER": "Select date range"
+    }
+  },
+  "CSAT_REPORTS": {
+    "HEADER": "CSAT Reports",
+    "NO_RECORDS": "There are no CSAT survey responses available.",
+    "TABLE": {
+      "HEADER": {
+        "CONTACT_NAME": "Contact",
+        "AGENT_NAME": "Assigned agent",
+        "RATING": "رتبه",
+        "FEEDBACK_TEXT": "Feedback comment"
+      }
+    },
+    "METRIC": {
+      "TOTAL_RESPONSES": {
+        "LABEL": "Total responses",
+        "TOOLTIP": "Total number of responses collected"
+      },
+      "SATISFACTION_SCORE": {
+        "LABEL": "Satisfaction score",
+        "TOOLTIP": "Total number of positive responses / Total number of responses * 100"
+      },
+      "RESPONSE_RATE": {
+        "LABEL": "Response rate",
+        "TOOLTIP": "Total number of responses / Total number of CSAT survey messages sent * 100"
+      }
+    }
   }
 }

app/javascript/dashboard/i18n/locale/fa/settings.json

@@ -143,7 +143,9 @@
     "LABELS": "برچسب‌ها",
     "TEAMS": "تیم‌ها",
     "ALL_CONTACTS": "All Contacts",
-    "TAGGED_WITH": "Tagged with"
+    "TAGGED_WITH": "Tagged with",
+    "REPORTS_OVERVIEW": "Overview",
+    "CSAT": "CSAT"
   },
   "CREATE_ACCOUNT": {
     "NEW_ACCOUNT": "حساب‌کاربری جدید",

app/javascript/dashboard/i18n/locale/fi/campaign.json

@@ -14,6 +14,17 @@
           "PLACEHOLDER": "Please enter the title of campaign",
           "ERROR": "Title is required"
         },
+        "SCHEDULED_AT": {
+          "LABEL": "Scheduled time",
+          "PLACEHOLDER": "Please select the time",
+          "CONFIRM": "Confirm",
+          "ERROR": "Scheduled time is required"
+        },
+        "AUDIENCE": {
+          "LABEL": "Audience",
+          "PLACEHOLDER": "Select the customer labels",
+          "ERROR": "Audience is required"
+        },
         "MESSAGE": {
           "LABEL": "Message",
           "PLACEHOLDER": "Please enter the message of campaign",
@@ -72,6 +83,7 @@
         "STATUS": "Tila",
         "SENDER": "Sender",
         "URL": "URL",
+        "SCHEDULED_AT": "Scheduled time",
         "TIME_ON_PAGE": "Time(Seconds)",
         "CREATED_AT": "Created at"
       },
@@ -82,7 +94,9 @@
       },
       "STATUS": {
         "ENABLED": "Käytössä",
-        "DISABLED": "Pois käytöstä"
+        "DISABLED": "Pois käytöstä",
+        "COMPLETED": "Completed",
+        "ACTIVE": "Active"
       },
       "SENDER": {
         "BOT": "Botti"

app/javascript/dashboard/i18n/locale/fi/inboxMgmt.json

@@ -127,6 +127,14 @@
           "ERROR_MESSAGE": "Emme pystyneet todentamaan Twilio tunnuksia, yritä uudelleen"
         }
       },
+      "SMS": {
+        "TITLE": "SMS Channel via Twilio",
+        "DESC": "Start supporting your customers via SMS with Twilio integration."
+      },
+      "WHATSAPP": {
+        "TITLE": "Whatsapp Channel via Twilio",
+        "DESC": "Start supporting your customers via Whatsapp with Twilio integration."
+      },
       "API_CHANNEL": {
         "TITLE": "API-rajapinta",
         "DESC": "Integroi API-rajapintaan ja aloita tukemaan asiakkaitasi.",
@@ -165,8 +173,8 @@
         "FINISH_MESSAGE": "Aloita välittämällä sähköpostit seuraavaan osoitteeseen."
       },
       "AUTH": {
-        "TITLE": "Kanavat",
+        "TITLE": "Choose a channel",
-        "DESC": "Tällä hetkellä tuemme sivuston chat widgettejä, Facebook-sivuja, Twitter profiileja ja Whatsappia alustoina. Meillä on enemmän alustoja kuten sähköposti, Telegram ja Line kehityksen alla, jotka tulevat pian käyttöösi."
+        "DESC": "Chatwoot supports live-chat widget, Facebook page, Twitter profile, Whatsapp, Email etc., as channels. If you want to build a custom channel, you can create it using the API channel. Select one channel from the options below to proceed."
       },
       "AGENTS": {
         "TITLE": "Edustajat",

app/javascript/dashboard/i18n/locale/fi/report.json

@@ -1,6 +1,6 @@
 {
   "REPORT": {
-    "HEADER": "Raportit",
+    "HEADER": "Overview",
     "LOADING_CHART": "Ladataan kaaviotietoja...",
     "NO_ENOUGH_DATA": "Emme ole saaneet tarpeeksi dataa raportin luomiseen, yritä myöhemmin uudelleen.",
     "DOWNLOAD_AGENT_REPORTS": "Lataa edustajaraportit",
@@ -50,7 +50,41 @@
       {
         "id": 4,
         "name": "Last year"
+      },
+      {
+        "id": 5,
+        "name": "Custom date range"
       }
-    ]
+    ],
+    "CUSTOM_DATE_RANGE": {
+      "CONFIRM": "Apply",
+      "PLACEHOLDER": "Select date range"
+    }
+  },
+  "CSAT_REPORTS": {
+    "HEADER": "CSAT Reports",
+    "NO_RECORDS": "There are no CSAT survey responses available.",
+    "TABLE": {
+      "HEADER": {
+        "CONTACT_NAME": "Contact",
+        "AGENT_NAME": "Assigned agent",
+        "RATING": "Rating",
+        "FEEDBACK_TEXT": "Feedback comment"
+      }
+    },
+    "METRIC": {
+      "TOTAL_RESPONSES": {
+        "LABEL": "Total responses",
+        "TOOLTIP": "Total number of responses collected"
+      },
+      "SATISFACTION_SCORE": {
+        "LABEL": "Satisfaction score",
+        "TOOLTIP": "Total number of positive responses / Total number of responses * 100"
+      },
+      "RESPONSE_RATE": {
+        "LABEL": "Response rate",
+        "TOOLTIP": "Total number of responses / Total number of CSAT survey messages sent * 100"
+      }
+    }
   }
 }

app/javascript/dashboard/i18n/locale/fi/settings.json

@@ -143,7 +143,9 @@
     "LABELS": "Tunnisteet",
     "TEAMS": "Teams",
     "ALL_CONTACTS": "All Contacts",
-    "TAGGED_WITH": "Tagged with"
+    "TAGGED_WITH": "Tagged with",
+    "REPORTS_OVERVIEW": "Overview",
+    "CSAT": "CSAT"
   },
   "CREATE_ACCOUNT": {
     "NEW_ACCOUNT": "Uusi tili",

app/javascript/dashboard/i18n/locale/fr/campaign.json

@@ -14,6 +14,17 @@
           "PLACEHOLDER": "Veuillez entrer le titre de la campagne",
           "ERROR": "Le titre est requis"
         },
+        "SCHEDULED_AT": {
+          "LABEL": "Scheduled time",
+          "PLACEHOLDER": "Please select the time",
+          "CONFIRM": "Confirm",
+          "ERROR": "Scheduled time is required"
+        },
+        "AUDIENCE": {
+          "LABEL": "Audience",
+          "PLACEHOLDER": "Select the customer labels",
+          "ERROR": "Audience is required"
+        },
         "MESSAGE": {
           "LABEL": "Message",
           "PLACEHOLDER": "Veuillez entrer le titre de la campagne",
@@ -72,6 +83,7 @@
         "STATUS": "État",
         "SENDER": "Expéditeur",
         "URL": "URL",
+        "SCHEDULED_AT": "Scheduled time",
         "TIME_ON_PAGE": "Temps(secondes)",
         "CREATED_AT": "Créé le"
       },
@@ -82,7 +94,9 @@
       },
       "STATUS": {
         "ENABLED": "Activé",
-        "DISABLED": "Désactivé"
+        "DISABLED": "Désactivé",
+        "COMPLETED": "Completed",
+        "ACTIVE": "Active"
       },
       "SENDER": {
         "BOT": "Bot"

app/javascript/dashboard/i18n/locale/fr/inboxMgmt.json

@@ -127,6 +127,14 @@
           "ERROR_MESSAGE": "Nous n'avons pas pu authentifier les identifiants Twilio, veuillez réessayer"
         }
       },
+      "SMS": {
+        "TITLE": "SMS Channel via Twilio",
+        "DESC": "Start supporting your customers via SMS with Twilio integration."
+      },
+      "WHATSAPP": {
+        "TITLE": "Whatsapp Channel via Twilio",
+        "DESC": "Start supporting your customers via Whatsapp with Twilio integration."
+      },
       "API_CHANNEL": {
         "TITLE": "Canal API",
         "DESC": "Intégrez le canal API et commencez à aider vos clients.",
@@ -165,8 +173,8 @@
         "FINISH_MESSAGE": "Commencez à transférer vos courriels à l'adresse suivante."
       },
       "AUTH": {
-        "TITLE": "Canaux",
+        "TITLE": "Choose a channel",
-        "DESC": "Actuellement, nous prenons en charge les widgets de chat en direct, les pages Facebook et les profils Twitter en tant que plateformes. Plus de plateformes telles que Whatsapp, Courriels, Telegram et Line sont en cours de développement et seront prochainement disponibles."
+        "DESC": "Chatwoot supports live-chat widget, Facebook page, Twitter profile, Whatsapp, Email etc., as channels. If you want to build a custom channel, you can create it using the API channel. Select one channel from the options below to proceed."
       },
       "AGENTS": {
         "TITLE": "Agents",

app/javascript/dashboard/i18n/locale/fr/report.json

@@ -1,6 +1,6 @@
 {
   "REPORT": {
-    "HEADER": "Rapports",
+    "HEADER": "Overview",
     "LOADING_CHART": "Chargement des données du graphique ...",
     "NO_ENOUGH_DATA": "Nous n'avons pas reçu assez de points de données pour générer un rapport. Veuillez réessayer plus tard.",
     "DOWNLOAD_AGENT_REPORTS": "Télécharger les rapports de l'agent",
@@ -50,7 +50,41 @@
       {
         "id": 4,
         "name": "Année dernière"
+      },
+      {
+        "id": 5,
+        "name": "Custom date range"
       }
-    ]
+    ],
+    "CUSTOM_DATE_RANGE": {
+      "CONFIRM": "Apply",
+      "PLACEHOLDER": "Select date range"
+    }
+  },
+  "CSAT_REPORTS": {
+    "HEADER": "CSAT Reports",
+    "NO_RECORDS": "There are no CSAT survey responses available.",
+    "TABLE": {
+      "HEADER": {
+        "CONTACT_NAME": "Contact",
+        "AGENT_NAME": "Assigned agent",
+        "RATING": "Note",
+        "FEEDBACK_TEXT": "Feedback comment"
+      }
+    },
+    "METRIC": {
+      "TOTAL_RESPONSES": {
+        "LABEL": "Total responses",
+        "TOOLTIP": "Total number of responses collected"
+      },
+      "SATISFACTION_SCORE": {
+        "LABEL": "Satisfaction score",
+        "TOOLTIP": "Total number of positive responses / Total number of responses * 100"
+      },
+      "RESPONSE_RATE": {
+        "LABEL": "Response rate",
+        "TOOLTIP": "Total number of responses / Total number of CSAT survey messages sent * 100"
+      }
+    }
   }
 }

app/javascript/dashboard/i18n/locale/fr/settings.json

@@ -143,7 +143,9 @@
     "LABELS": "Étiquettes",
     "TEAMS": "Équipes",
     "ALL_CONTACTS": "Tous les contacts",
-    "TAGGED_WITH": "Tagué avec"
+    "TAGGED_WITH": "Tagué avec",
+    "REPORTS_OVERVIEW": "Overview",
+    "CSAT": "CSAT"
   },
   "CREATE_ACCOUNT": {
     "NEW_ACCOUNT": "Nouveau compte",

app/javascript/dashboard/i18n/locale/he/campaign.json

@@ -14,6 +14,17 @@
           "PLACEHOLDER": "אנא הכנס כותרת לקמפיין",
           "ERROR": "כותרת שדה חובה"
         },
+        "SCHEDULED_AT": {
+          "LABEL": "Scheduled time",
+          "PLACEHOLDER": "Please select the time",
+          "CONFIRM": "Confirm",
+          "ERROR": "Scheduled time is required"
+        },
+        "AUDIENCE": {
+          "LABEL": "Audience",
+          "PLACEHOLDER": "Select the customer labels",
+          "ERROR": "Audience is required"
+        },
         "MESSAGE": {
           "LABEL": "הודעה",
           "PLACEHOLDER": "אנא הכנס הודעה לקמפיין",
@@ -72,6 +83,7 @@
         "STATUS": "מצב",
         "SENDER": "שולח",
         "URL": "URL",
+        "SCHEDULED_AT": "Scheduled time",
         "TIME_ON_PAGE": "זמן(שניות)",
         "CREATED_AT": "נוצר בזמן"
       },
@@ -82,7 +94,9 @@
       },
       "STATUS": {
         "ENABLED": "מופעל",
-        "DISABLED": "כבוי"
+        "DISABLED": "כבוי",
+        "COMPLETED": "Completed",
+        "ACTIVE": "Active"
       },
       "SENDER": {
         "BOT": "בוט"

app/javascript/dashboard/i18n/locale/he/inboxMgmt.json

@@ -127,6 +127,14 @@
           "ERROR_MESSAGE": "We were not able to authenticate Twilio credentials, please try again"
         }
       },
+      "SMS": {
+        "TITLE": "SMS Channel via Twilio",
+        "DESC": "Start supporting your customers via SMS with Twilio integration."
+      },
+      "WHATSAPP": {
+        "TITLE": "Whatsapp Channel via Twilio",
+        "DESC": "Start supporting your customers via Whatsapp with Twilio integration."
+      },
       "API_CHANNEL": {
         "TITLE": "API Channel",
         "DESC": "Integrate with API channel and start supporting your customers.",
@@ -165,8 +173,8 @@
         "FINISH_MESSAGE": "Start forwarding your emails to the following email address."
       },
       "AUTH": {
-        "TITLE": "Channels",
+        "TITLE": "Choose a channel",
-        "DESC": "Currently, we support Website live chat widgets, Facebook Pages, Twitter profiles and Whatsapp as platforms. We have more platforms like Email, Telegram and Line in the works, which will be out soon."
+        "DESC": "Chatwoot supports live-chat widget, Facebook page, Twitter profile, Whatsapp, Email etc., as channels. If you want to build a custom channel, you can create it using the API channel. Select one channel from the options below to proceed."
       },
       "AGENTS": {
         "TITLE": "סוכנים",

app/javascript/dashboard/i18n/locale/he/report.json

@@ -1,6 +1,6 @@
 {
   "REPORT": {
-    "HEADER": "Reports",
+    "HEADER": "Overview",
     "LOADING_CHART": "Loading chart data...",
     "NO_ENOUGH_DATA": "We've not received enough data points to generate report, Please try again later.",
     "DOWNLOAD_AGENT_REPORTS": "Download agent reports",
@@ -50,7 +50,41 @@
       {
         "id": 4,
         "name": "Last year"
+      },
+      {
+        "id": 5,
+        "name": "Custom date range"
       }
-    ]
+    ],
+    "CUSTOM_DATE_RANGE": {
+      "CONFIRM": "Apply",
+      "PLACEHOLDER": "Select date range"
+    }
+  },
+  "CSAT_REPORTS": {
+    "HEADER": "CSAT Reports",
+    "NO_RECORDS": "There are no CSAT survey responses available.",
+    "TABLE": {
+      "HEADER": {
+        "CONTACT_NAME": "Contact",
+        "AGENT_NAME": "Assigned agent",
+        "RATING": "Rating",
+        "FEEDBACK_TEXT": "Feedback comment"
+      }
+    },
+    "METRIC": {
+      "TOTAL_RESPONSES": {
+        "LABEL": "Total responses",
+        "TOOLTIP": "Total number of responses collected"
+      },
+      "SATISFACTION_SCORE": {
+        "LABEL": "Satisfaction score",
+        "TOOLTIP": "Total number of positive responses / Total number of responses * 100"
+      },
+      "RESPONSE_RATE": {
+        "LABEL": "Response rate",
+        "TOOLTIP": "Total number of responses / Total number of CSAT survey messages sent * 100"
+      }
+    }
   }
 }

app/javascript/dashboard/i18n/locale/he/settings.json

@@ -143,7 +143,9 @@
     "LABELS": "Labels",
     "TEAMS": "Teams",
     "ALL_CONTACTS": "All Contacts",
-    "TAGGED_WITH": "Tagged with"
+    "TAGGED_WITH": "Tagged with",
+    "REPORTS_OVERVIEW": "Overview",
+    "CSAT": "CSAT"
   },
   "CREATE_ACCOUNT": {
     "NEW_ACCOUNT": "New Account",

app/javascript/dashboard/i18n/locale/hi/campaign.json

@@ -14,6 +14,17 @@
           "PLACEHOLDER": "Please enter the title of campaign",
           "ERROR": "Title is required"
         },
+        "SCHEDULED_AT": {
+          "LABEL": "Scheduled time",
+          "PLACEHOLDER": "Please select the time",
+          "CONFIRM": "Confirm",
+          "ERROR": "Scheduled time is required"
+        },
+        "AUDIENCE": {
+          "LABEL": "Audience",
+          "PLACEHOLDER": "Select the customer labels",
+          "ERROR": "Audience is required"
+        },
         "MESSAGE": {
           "LABEL": "Message",
           "PLACEHOLDER": "Please enter the message of campaign",
@@ -72,6 +83,7 @@
         "STATUS": "Status",
         "SENDER": "Sender",
         "URL": "URL",
+        "SCHEDULED_AT": "Scheduled time",
         "TIME_ON_PAGE": "Time(Seconds)",
         "CREATED_AT": "Created at"
       },
@@ -82,7 +94,9 @@
       },
       "STATUS": {
         "ENABLED": "Enabled",
-        "DISABLED": "Disabled"
+        "DISABLED": "Disabled",
+        "COMPLETED": "Completed",
+        "ACTIVE": "Active"
       },
       "SENDER": {
         "BOT": "Bot"

app/javascript/dashboard/i18n/locale/hi/inboxMgmt.json

@@ -127,6 +127,14 @@
           "ERROR_MESSAGE": "We were not able to authenticate Twilio credentials, please try again"
         }
       },
+      "SMS": {
+        "TITLE": "SMS Channel via Twilio",
+        "DESC": "Start supporting your customers via SMS with Twilio integration."
+      },
+      "WHATSAPP": {
+        "TITLE": "Whatsapp Channel via Twilio",
+        "DESC": "Start supporting your customers via Whatsapp with Twilio integration."
+      },
       "API_CHANNEL": {
         "TITLE": "API Channel",
         "DESC": "Integrate with API channel and start supporting your customers.",
@@ -165,8 +173,8 @@
         "FINISH_MESSAGE": "Start forwarding your emails to the following email address."
       },
       "AUTH": {
-        "TITLE": "Channels",
+        "TITLE": "Choose a channel",
-        "DESC": "Currently we support Website live chat widgets, Facebook Pages and Twitter profiles as platforms. We have more platforms like Whatsapp, Email, Telegram and Line in the works, which will be out soon."
+        "DESC": "Chatwoot supports live-chat widget, Facebook page, Twitter profile, Whatsapp, Email etc., as channels. If you want to build a custom channel, you can create it using the API channel. Select one channel from the options below to proceed."
       },
       "AGENTS": {
         "TITLE": "Agents",

app/javascript/dashboard/i18n/locale/hi/report.json

@@ -1,6 +1,6 @@
 {
   "REPORT": {
-    "HEADER": "Reports",
+    "HEADER": "Overview",
     "LOADING_CHART": "Loading chart data...",
     "NO_ENOUGH_DATA": "We've not received enough data points to generate report, Please try again later.",
     "DOWNLOAD_AGENT_REPORTS": "Download agent reports",
@@ -50,7 +50,41 @@
       {
         "id": 4,
         "name": "Last year"
+      },
+      {
+        "id": 5,
+        "name": "Custom date range"
       }
-    ]
+    ],
+    "CUSTOM_DATE_RANGE": {
+      "CONFIRM": "Apply",
+      "PLACEHOLDER": "Select date range"
+    }
+  },
+  "CSAT_REPORTS": {
+    "HEADER": "CSAT Reports",
+    "NO_RECORDS": "There are no CSAT survey responses available.",
+    "TABLE": {
+      "HEADER": {
+        "CONTACT_NAME": "Contact",
+        "AGENT_NAME": "Assigned agent",
+        "RATING": "Rating",
+        "FEEDBACK_TEXT": "Feedback comment"
+      }
+    },
+    "METRIC": {
+      "TOTAL_RESPONSES": {
+        "LABEL": "Total responses",
+        "TOOLTIP": "Total number of responses collected"
+      },
+      "SATISFACTION_SCORE": {
+        "LABEL": "Satisfaction score",
+        "TOOLTIP": "Total number of positive responses / Total number of responses * 100"
+      },
+      "RESPONSE_RATE": {
+        "LABEL": "Response rate",
+        "TOOLTIP": "Total number of responses / Total number of CSAT survey messages sent * 100"
+      }
+    }
   }
 }

app/javascript/dashboard/i18n/locale/hi/settings.json

@@ -143,7 +143,9 @@
     "LABELS": "Labels",
     "TEAMS": "Teams",
     "ALL_CONTACTS": "All Contacts",
-    "TAGGED_WITH": "Tagged with"
+    "TAGGED_WITH": "Tagged with",
+    "REPORTS_OVERVIEW": "Overview",
+    "CSAT": "CSAT"
   },
   "CREATE_ACCOUNT": {
     "NEW_ACCOUNT": "New Account",

app/javascript/dashboard/i18n/locale/hu/campaign.json

@@ -14,6 +14,17 @@
           "PLACEHOLDER": "Please enter the title of campaign",
           "ERROR": "Title is required"
         },
+        "SCHEDULED_AT": {
+          "LABEL": "Scheduled time",
+          "PLACEHOLDER": "Please select the time",
+          "CONFIRM": "Confirm",
+          "ERROR": "Scheduled time is required"
+        },
+        "AUDIENCE": {
+          "LABEL": "Audience",
+          "PLACEHOLDER": "Select the customer labels",
+          "ERROR": "Audience is required"
+        },
         "MESSAGE": {
           "LABEL": "Üzenet",
           "PLACEHOLDER": "Please enter the message of campaign",
@@ -72,6 +83,7 @@
         "STATUS": "Státusz",
         "SENDER": "Sender",
         "URL": "URL",
+        "SCHEDULED_AT": "Scheduled time",
         "TIME_ON_PAGE": "Time(Seconds)",
         "CREATED_AT": "Created at"
       },
@@ -82,7 +94,9 @@
       },
       "STATUS": {
         "ENABLED": "Engedélyezve",
-        "DISABLED": "Letiltva"
+        "DISABLED": "Letiltva",
+        "COMPLETED": "Completed",
+        "ACTIVE": "Active"
       },
       "SENDER": {
         "BOT": "Bot"

app/javascript/dashboard/i18n/locale/hu/inboxMgmt.json

@@ -127,6 +127,14 @@
           "ERROR_MESSAGE": "Nem tudtuk hitelesíteni a Twilio fiókodat, kérjük próbáld később"
         }
       },
+      "SMS": {
+        "TITLE": "SMS Channel via Twilio",
+        "DESC": "Start supporting your customers via SMS with Twilio integration."
+      },
+      "WHATSAPP": {
+        "TITLE": "Whatsapp Channel via Twilio",
+        "DESC": "Start supporting your customers via Whatsapp with Twilio integration."
+      },
       "API_CHANNEL": {
         "TITLE": "API csatorna",
         "DESC": "API-val integrálj és láss neki az ügyfeleid támogatásának.",
@@ -165,8 +173,8 @@
         "FINISH_MESSAGE": "Kezdd el továbbítani az e-maileket a következő e-mail címekre."
       },
       "AUTH": {
-        "TITLE": "Csatornák",
+        "TITLE": "Choose a channel",
-        "DESC": "Currently we support Website live chat widgets, Facebook Pages and Twitter profiles as platforms. We have more platforms like Whatsapp, Email, Telegram and Line in the works, which will be out soon."
+        "DESC": "Chatwoot supports live-chat widget, Facebook page, Twitter profile, Whatsapp, Email etc., as channels. If you want to build a custom channel, you can create it using the API channel. Select one channel from the options below to proceed."
       },
       "AGENTS": {
         "TITLE": "Ügynökök",

app/javascript/dashboard/i18n/locale/hu/report.json

@@ -1,6 +1,6 @@
 {
   "REPORT": {
-    "HEADER": "Jelentések",
+    "HEADER": "Overview",
     "LOADING_CHART": "Táblázat adatok betöltése...",
     "NO_ENOUGH_DATA": "Nem érkezett elég adat hogy jelentést generáljunk, kérjük próbáld később.",
     "DOWNLOAD_AGENT_REPORTS": "Ügynök jelentések letöltése",
@@ -50,7 +50,41 @@
       {
         "id": 4,
         "name": "Last year"
+      },
+      {
+        "id": 5,
+        "name": "Custom date range"
       }
-    ]
+    ],
+    "CUSTOM_DATE_RANGE": {
+      "CONFIRM": "Apply",
+      "PLACEHOLDER": "Select date range"
+    }
+  },
+  "CSAT_REPORTS": {
+    "HEADER": "CSAT Reports",
+    "NO_RECORDS": "There are no CSAT survey responses available.",
+    "TABLE": {
+      "HEADER": {
+        "CONTACT_NAME": "Contact",
+        "AGENT_NAME": "Assigned agent",
+        "RATING": "Rating",
+        "FEEDBACK_TEXT": "Feedback comment"
+      }
+    },
+    "METRIC": {
+      "TOTAL_RESPONSES": {
+        "LABEL": "Total responses",
+        "TOOLTIP": "Total number of responses collected"
+      },
+      "SATISFACTION_SCORE": {
+        "LABEL": "Satisfaction score",
+        "TOOLTIP": "Total number of positive responses / Total number of responses * 100"
+      },
+      "RESPONSE_RATE": {
+        "LABEL": "Response rate",
+        "TOOLTIP": "Total number of responses / Total number of CSAT survey messages sent * 100"
+      }
+    }
   }
 }

app/javascript/dashboard/i18n/locale/hu/settings.json

@@ -143,7 +143,9 @@
     "LABELS": "Cimkék",
     "TEAMS": "Csapatok",
     "ALL_CONTACTS": "All Contacts",
-    "TAGGED_WITH": "Tagged with"
+    "TAGGED_WITH": "Tagged with",
+    "REPORTS_OVERVIEW": "Overview",
+    "CSAT": "CSAT"
   },
   "CREATE_ACCOUNT": {
     "NEW_ACCOUNT": "Új fiók",

app/javascript/dashboard/i18n/locale/id/campaign.json

@@ -14,6 +14,17 @@
           "PLACEHOLDER": "Please enter the title of campaign",
           "ERROR": "Title is required"
         },
+        "SCHEDULED_AT": {
+          "LABEL": "Scheduled time",
+          "PLACEHOLDER": "Please select the time",
+          "CONFIRM": "Confirm",
+          "ERROR": "Scheduled time is required"
+        },
+        "AUDIENCE": {
+          "LABEL": "Audience",
+          "PLACEHOLDER": "Select the customer labels",
+          "ERROR": "Audience is required"
+        },
         "MESSAGE": {
           "LABEL": "Pesan",
           "PLACEHOLDER": "Please enter the message of campaign",
@@ -72,6 +83,7 @@
         "STATUS": "Status",
         "SENDER": "Sender",
         "URL": "URL",
+        "SCHEDULED_AT": "Scheduled time",
         "TIME_ON_PAGE": "Time(Seconds)",
         "CREATED_AT": "Created at"
       },
@@ -82,7 +94,9 @@
       },
       "STATUS": {
         "ENABLED": "Diaktifkan",
-        "DISABLED": "Nonaktif"
+        "DISABLED": "Nonaktif",
+        "COMPLETED": "Completed",
+        "ACTIVE": "Active"
       },
       "SENDER": {
         "BOT": "Bot"

app/javascript/dashboard/i18n/locale/id/inboxMgmt.json

@@ -127,6 +127,14 @@
           "ERROR_MESSAGE": "Kami tidak dapat mengautentikasi kredensial Twilio, harap coba lagi"
         }
       },
+      "SMS": {
+        "TITLE": "SMS Channel via Twilio",
+        "DESC": "Start supporting your customers via SMS with Twilio integration."
+      },
+      "WHATSAPP": {
+        "TITLE": "Whatsapp Channel via Twilio",
+        "DESC": "Start supporting your customers via Whatsapp with Twilio integration."
+      },
       "API_CHANNEL": {
         "TITLE": "API Channel",
         "DESC": "Integrasikan dengan saluran API dan mulai dukung pelanggan Anda.",
@@ -165,8 +173,8 @@
         "FINISH_MESSAGE": "Mulailah meneruskan email Anda ke alamat email berikut."
       },
       "AUTH": {
-        "TITLE": "Channel",
+        "TITLE": "Choose a channel",
-        "DESC": "Saat ini, kami mendukung widget obrolan langsung Website, Halaman Facebook, Profil Twitter, dan Whatsapp sebagai platform. Kami memiliki lebih banyak platform seperti Email, Telegram dan Line dalam pengembangan, yang akan segera tersedia."
+        "DESC": "Chatwoot supports live-chat widget, Facebook page, Twitter profile, Whatsapp, Email etc., as channels. If you want to build a custom channel, you can create it using the API channel. Select one channel from the options below to proceed."
       },
       "AGENTS": {
         "TITLE": "Agen",

app/javascript/dashboard/i18n/locale/id/report.json

@@ -1,6 +1,6 @@
 {
   "REPORT": {
-    "HEADER": "Laporan",
+    "HEADER": "Overview",
     "LOADING_CHART": "Memuat data grafik...",
     "NO_ENOUGH_DATA": "Kami belum menerima cukup data untuk membuat laporan, Silakan coba lagi nanti.",
     "DOWNLOAD_AGENT_REPORTS": "Unduh laporan agen",
@@ -50,7 +50,41 @@
       {
         "id": 4,
         "name": "Tahun terakhir"
+      },
+      {
+        "id": 5,
+        "name": "Custom date range"
       }
-    ]
+    ],
+    "CUSTOM_DATE_RANGE": {
+      "CONFIRM": "Apply",
+      "PLACEHOLDER": "Select date range"
+    }
+  },
+  "CSAT_REPORTS": {
+    "HEADER": "CSAT Reports",
+    "NO_RECORDS": "There are no CSAT survey responses available.",
+    "TABLE": {
+      "HEADER": {
+        "CONTACT_NAME": "Contact",
+        "AGENT_NAME": "Assigned agent",
+        "RATING": "Rating",
+        "FEEDBACK_TEXT": "Feedback comment"
+      }
+    },
+    "METRIC": {
+      "TOTAL_RESPONSES": {
+        "LABEL": "Total responses",
+        "TOOLTIP": "Total number of responses collected"
+      },
+      "SATISFACTION_SCORE": {
+        "LABEL": "Satisfaction score",
+        "TOOLTIP": "Total number of positive responses / Total number of responses * 100"
+      },
+      "RESPONSE_RATE": {
+        "LABEL": "Response rate",
+        "TOOLTIP": "Total number of responses / Total number of CSAT survey messages sent * 100"
+      }
+    }
   }
 }

app/javascript/dashboard/i18n/locale/id/settings.json

@@ -143,7 +143,9 @@
     "LABELS": "Label",
     "TEAMS": "Tim",
     "ALL_CONTACTS": "All Contacts",
-    "TAGGED_WITH": "Tagged with"
+    "TAGGED_WITH": "Tagged with",
+    "REPORTS_OVERVIEW": "Overview",
+    "CSAT": "CSAT"
   },
   "CREATE_ACCOUNT": {
     "NEW_ACCOUNT": "Akun Baru",

app/javascript/dashboard/i18n/locale/it/campaign.json

@@ -14,6 +14,17 @@
           "PLACEHOLDER": "Please enter the title of campaign",
           "ERROR": "Title is required"
         },
+        "SCHEDULED_AT": {
+          "LABEL": "Scheduled time",
+          "PLACEHOLDER": "Please select the time",
+          "CONFIRM": "Confirm",
+          "ERROR": "Scheduled time is required"
+        },
+        "AUDIENCE": {
+          "LABEL": "Audience",
+          "PLACEHOLDER": "Select the customer labels",
+          "ERROR": "Audience is required"
+        },
         "MESSAGE": {
           "LABEL": "Messaggio",
           "PLACEHOLDER": "Please enter the message of campaign",
@@ -72,6 +83,7 @@
         "STATUS": "Stato",
         "SENDER": "Sender",
         "URL": "URL",
+        "SCHEDULED_AT": "Scheduled time",
         "TIME_ON_PAGE": "Time(Seconds)",
         "CREATED_AT": "Created at"
       },
@@ -82,7 +94,9 @@
       },
       "STATUS": {
         "ENABLED": "Abilitato",
-        "DISABLED": "Disabilitato"
+        "DISABLED": "Disabilitato",
+        "COMPLETED": "Completed",
+        "ACTIVE": "Active"
       },
       "SENDER": {
         "BOT": "Bot"

app/javascript/dashboard/i18n/locale/it/inboxMgmt.json

@@ -127,6 +127,14 @@
           "ERROR_MESSAGE": "Non siamo stati in grado di autenticare le credenziali di Twilio, riprova"
         }
       },
+      "SMS": {
+        "TITLE": "SMS Channel via Twilio",
+        "DESC": "Start supporting your customers via SMS with Twilio integration."
+      },
+      "WHATSAPP": {
+        "TITLE": "Whatsapp Channel via Twilio",
+        "DESC": "Start supporting your customers via Whatsapp with Twilio integration."
+      },
       "API_CHANNEL": {
         "TITLE": "API Channel",
         "DESC": "Integrate with API channel and start supporting your customers.",
@@ -165,8 +173,8 @@
         "FINISH_MESSAGE": "Start forwarding your emails to the following email address."
       },
       "AUTH": {
-        "TITLE": "Canali",
+        "TITLE": "Choose a channel",
-        "DESC": "Attualmente supportiamo come piattaforme i widget della chat dal vivo del sito, le pagine Facebook e Twitter. Abbiamo più piattaforme come Whatsapp, Email, Telegram e Line nei lavori, che saranno disponibili a breve."
+        "DESC": "Chatwoot supports live-chat widget, Facebook page, Twitter profile, Whatsapp, Email etc., as channels. If you want to build a custom channel, you can create it using the API channel. Select one channel from the options below to proceed."
       },
       "AGENTS": {
         "TITLE": "Agenti",

app/javascript/dashboard/i18n/locale/it/report.json

@@ -1,6 +1,6 @@
 {
   "REPORT": {
-    "HEADER": "Segnalazioni",
+    "HEADER": "Overview",
     "LOADING_CHART": "Caricamento dati grafici...",
     "NO_ENOUGH_DATA": "Non abbiamo ricevuto abbastanza dati per generare la segnalazione, riprova più tardi.",
     "DOWNLOAD_AGENT_REPORTS": "Download agent reports",
@@ -50,7 +50,41 @@
       {
         "id": 4,
         "name": "Last year"
+      },
+      {
+        "id": 5,
+        "name": "Custom date range"
       }
-    ]
+    ],
+    "CUSTOM_DATE_RANGE": {
+      "CONFIRM": "Apply",
+      "PLACEHOLDER": "Select date range"
+    }
+  },
+  "CSAT_REPORTS": {
+    "HEADER": "CSAT Reports",
+    "NO_RECORDS": "There are no CSAT survey responses available.",
+    "TABLE": {
+      "HEADER": {
+        "CONTACT_NAME": "Contact",
+        "AGENT_NAME": "Assigned agent",
+        "RATING": "Rating",
+        "FEEDBACK_TEXT": "Feedback comment"
+      }
+    },
+    "METRIC": {
+      "TOTAL_RESPONSES": {
+        "LABEL": "Total responses",
+        "TOOLTIP": "Total number of responses collected"
+      },
+      "SATISFACTION_SCORE": {
+        "LABEL": "Satisfaction score",
+        "TOOLTIP": "Total number of positive responses / Total number of responses * 100"
+      },
+      "RESPONSE_RATE": {
+        "LABEL": "Response rate",
+        "TOOLTIP": "Total number of responses / Total number of CSAT survey messages sent * 100"
+      }
+    }
   }
 }

app/javascript/dashboard/i18n/locale/it/settings.json

@@ -143,7 +143,9 @@
     "LABELS": "Labels",
     "TEAMS": "Teams",
     "ALL_CONTACTS": "All Contacts",
-    "TAGGED_WITH": "Tagged with"
+    "TAGGED_WITH": "Tagged with",
+    "REPORTS_OVERVIEW": "Overview",
+    "CSAT": "CSAT"
   },
   "CREATE_ACCOUNT": {
     "NEW_ACCOUNT": "New Account",

app/javascript/dashboard/i18n/locale/ja/campaign.json

@@ -14,6 +14,17 @@
           "PLACEHOLDER": "Please enter the title of campaign",
           "ERROR": "Title is required"
         },
+        "SCHEDULED_AT": {
+          "LABEL": "Scheduled time",
+          "PLACEHOLDER": "Please select the time",
+          "CONFIRM": "Confirm",
+          "ERROR": "Scheduled time is required"
+        },
+        "AUDIENCE": {
+          "LABEL": "Audience",
+          "PLACEHOLDER": "Select the customer labels",
+          "ERROR": "Audience is required"
+        },
         "MESSAGE": {
           "LABEL": "メッセージ",
           "PLACEHOLDER": "Please enter the message of campaign",
@@ -72,6 +83,7 @@
         "STATUS": "状況",
         "SENDER": "Sender",
         "URL": "URL",
+        "SCHEDULED_AT": "Scheduled time",
         "TIME_ON_PAGE": "Time(Seconds)",
         "CREATED_AT": "Created at"
       },
@@ -82,7 +94,9 @@
       },
       "STATUS": {
         "ENABLED": "有効です",
-        "DISABLED": "無効です"
+        "DISABLED": "無効です",
+        "COMPLETED": "Completed",
+        "ACTIVE": "Active"
       },
       "SENDER": {
         "BOT": "Bot"

app/javascript/dashboard/i18n/locale/ja/inboxMgmt.json

@@ -127,6 +127,14 @@
           "ERROR_MESSAGE": "Twilio の認証ができませんでした。もう一度やり直してください。"
         }
       },
+      "SMS": {
+        "TITLE": "SMS Channel via Twilio",
+        "DESC": "Start supporting your customers via SMS with Twilio integration."
+      },
+      "WHATSAPP": {
+        "TITLE": "Whatsapp Channel via Twilio",
+        "DESC": "Start supporting your customers via Whatsapp with Twilio integration."
+      },
       "API_CHANNEL": {
         "TITLE": "APIチャンネル",
         "DESC": "APIチャンネルと連携し、顧客のサポートを開始します。",
@@ -165,8 +173,8 @@
         "FINISH_MESSAGE": "以下のメールアドレスにメールを転送します。"
       },
       "AUTH": {
-        "TITLE": "チャンネル",
+        "TITLE": "Choose a channel",
-        "DESC": "Currently we support Website live chat widgets, Facebook Pages and Twitter profiles as platforms. We have more platforms like Whatsapp, Email, Telegram and Line in the works, which will be out soon."
+        "DESC": "Chatwoot supports live-chat widget, Facebook page, Twitter profile, Whatsapp, Email etc., as channels. If you want to build a custom channel, you can create it using the API channel. Select one channel from the options below to proceed."
       },
       "AGENTS": {
         "TITLE": "担当者",

app/javascript/dashboard/i18n/locale/ja/report.json

@@ -1,6 +1,6 @@
 {
   "REPORT": {
-    "HEADER": "レポート",
+    "HEADER": "Overview",
     "LOADING_CHART": "グラフデータを読み込んでいます...",
     "NO_ENOUGH_DATA": "レポートを生成するための十分なデータポイントを受信していません。後でもう一度お試しください。",
     "DOWNLOAD_AGENT_REPORTS": "Download agent reports",
@@ -50,7 +50,41 @@
       {
         "id": 4,
         "name": "Last year"
+      },
+      {
+        "id": 5,
+        "name": "Custom date range"
       }
-    ]
+    ],
+    "CUSTOM_DATE_RANGE": {
+      "CONFIRM": "Apply",
+      "PLACEHOLDER": "Select date range"
+    }
+  },
+  "CSAT_REPORTS": {
+    "HEADER": "CSAT Reports",
+    "NO_RECORDS": "There are no CSAT survey responses available.",
+    "TABLE": {
+      "HEADER": {
+        "CONTACT_NAME": "Contact",
+        "AGENT_NAME": "Assigned agent",
+        "RATING": "Rating",
+        "FEEDBACK_TEXT": "Feedback comment"
+      }
+    },
+    "METRIC": {
+      "TOTAL_RESPONSES": {
+        "LABEL": "Total responses",
+        "TOOLTIP": "Total number of responses collected"
+      },
+      "SATISFACTION_SCORE": {
+        "LABEL": "Satisfaction score",
+        "TOOLTIP": "Total number of positive responses / Total number of responses * 100"
+      },
+      "RESPONSE_RATE": {
+        "LABEL": "Response rate",
+        "TOOLTIP": "Total number of responses / Total number of CSAT survey messages sent * 100"
+      }
+    }
   }
 }

app/javascript/dashboard/i18n/locale/ja/settings.json

@@ -143,7 +143,9 @@
     "LABELS": "ラベル",
     "TEAMS": "Teams",
     "ALL_CONTACTS": "All Contacts",
-    "TAGGED_WITH": "Tagged with"
+    "TAGGED_WITH": "Tagged with",
+    "REPORTS_OVERVIEW": "Overview",
+    "CSAT": "CSAT"
   },
   "CREATE_ACCOUNT": {
     "NEW_ACCOUNT": "新規アカウント",

app/javascript/dashboard/i18n/locale/ko/campaign.json

@@ -14,6 +14,17 @@
           "PLACEHOLDER": "Please enter the title of campaign",
           "ERROR": "Title is required"
         },
+        "SCHEDULED_AT": {
+          "LABEL": "Scheduled time",
+          "PLACEHOLDER": "Please select the time",
+          "CONFIRM": "Confirm",
+          "ERROR": "Scheduled time is required"
+        },
+        "AUDIENCE": {
+          "LABEL": "Audience",
+          "PLACEHOLDER": "Select the customer labels",
+          "ERROR": "Audience is required"
+        },
         "MESSAGE": {
           "LABEL": "메시지",
           "PLACEHOLDER": "Please enter the message of campaign",
@@ -72,6 +83,7 @@
         "STATUS": "상태",
         "SENDER": "Sender",
         "URL": "URL",
+        "SCHEDULED_AT": "Scheduled time",
         "TIME_ON_PAGE": "Time(Seconds)",
         "CREATED_AT": "Created at"
       },
@@ -82,7 +94,9 @@
       },
       "STATUS": {
         "ENABLED": "사용함",
-        "DISABLED": "사용 안 함"
+        "DISABLED": "사용 안 함",
+        "COMPLETED": "Completed",
+        "ACTIVE": "Active"
       },
       "SENDER": {
         "BOT": "봇"

app/javascript/dashboard/i18n/locale/ko/inboxMgmt.json

@@ -127,6 +127,14 @@
           "ERROR_MESSAGE": "Twilio 자격 증명을 인증할 수 없습니다. 다시 시도하십시오."
         }
       },
+      "SMS": {
+        "TITLE": "SMS Channel via Twilio",
+        "DESC": "Start supporting your customers via SMS with Twilio integration."
+      },
+      "WHATSAPP": {
+        "TITLE": "Whatsapp Channel via Twilio",
+        "DESC": "Start supporting your customers via Whatsapp with Twilio integration."
+      },
       "API_CHANNEL": {
         "TITLE": "API 채널",
         "DESC": "API 채널과 통합하여 고객 지원을 시작하십시오.",
@@ -165,8 +173,8 @@
         "FINISH_MESSAGE": "당신의 이메일 주소로 이메일 전달을 시작하십시오."
       },
       "AUTH": {
-        "TITLE": "채널",
+        "TITLE": "Choose a channel",
-        "DESC": "현재 우리는 웹사이트 라이브 채팅 위젯, 페이스북 페이지 및 트위터 프로필을 플랫폼으로 지원한다. 우리는 곧 왓츠앱, 이메일, 텔레그램, 라인 같은 플랫폼이 출시될 예정입니다."
+        "DESC": "Chatwoot supports live-chat widget, Facebook page, Twitter profile, Whatsapp, Email etc., as channels. If you want to build a custom channel, you can create it using the API channel. Select one channel from the options below to proceed."
       },
       "AGENTS": {
         "TITLE": "에이전트",

app/javascript/dashboard/i18n/locale/ko/report.json

@@ -1,6 +1,6 @@
 {
   "REPORT": {
-    "HEADER": "보고서",
+    "HEADER": "Overview",
     "LOADING_CHART": "차트 데이터 불러오는 중...",
     "NO_ENOUGH_DATA": "보고서를 생성할 수 있는 데이터 포인트가 부족합니다. 나중에 다시 시도하십시오.",
     "DOWNLOAD_AGENT_REPORTS": "다운로드 에이전트 보고서",
@@ -50,7 +50,41 @@
       {
         "id": 4,
         "name": "Last year"
+      },
+      {
+        "id": 5,
+        "name": "Custom date range"
       }
-    ]
+    ],
+    "CUSTOM_DATE_RANGE": {
+      "CONFIRM": "Apply",
+      "PLACEHOLDER": "Select date range"
+    }
+  },
+  "CSAT_REPORTS": {
+    "HEADER": "CSAT Reports",
+    "NO_RECORDS": "There are no CSAT survey responses available.",
+    "TABLE": {
+      "HEADER": {
+        "CONTACT_NAME": "Contact",
+        "AGENT_NAME": "Assigned agent",
+        "RATING": "Rating",
+        "FEEDBACK_TEXT": "Feedback comment"
+      }
+    },
+    "METRIC": {
+      "TOTAL_RESPONSES": {
+        "LABEL": "Total responses",
+        "TOOLTIP": "Total number of responses collected"
+      },
+      "SATISFACTION_SCORE": {
+        "LABEL": "Satisfaction score",
+        "TOOLTIP": "Total number of positive responses / Total number of responses * 100"
+      },
+      "RESPONSE_RATE": {
+        "LABEL": "Response rate",
+        "TOOLTIP": "Total number of responses / Total number of CSAT survey messages sent * 100"
+      }
+    }
   }
 }

app/javascript/dashboard/i18n/locale/ko/settings.json

@@ -143,7 +143,9 @@
     "LABELS": "라벨",
     "TEAMS": "팀",
     "ALL_CONTACTS": "All Contacts",
-    "TAGGED_WITH": "Tagged with"
+    "TAGGED_WITH": "Tagged with",
+    "REPORTS_OVERVIEW": "Overview",
+    "CSAT": "CSAT"
   },
   "CREATE_ACCOUNT": {
     "NEW_ACCOUNT": "새 계정",

app/javascript/dashboard/i18n/locale/ml/campaign.json

@@ -14,6 +14,17 @@
           "PLACEHOLDER": "Please enter the title of campaign",
           "ERROR": "Title is required"
         },
+        "SCHEDULED_AT": {
+          "LABEL": "Scheduled time",
+          "PLACEHOLDER": "Please select the time",
+          "CONFIRM": "Confirm",
+          "ERROR": "Scheduled time is required"
+        },
+        "AUDIENCE": {
+          "LABEL": "Audience",
+          "PLACEHOLDER": "Select the customer labels",
+          "ERROR": "Audience is required"
+        },
         "MESSAGE": {
           "LABEL": "Message",
           "PLACEHOLDER": "Please enter the message of campaign",
@@ -72,6 +83,7 @@
         "STATUS": "സ്റ്റാറ്റസ്",
         "SENDER": "Sender",
         "URL": "URL",
+        "SCHEDULED_AT": "Scheduled time",
         "TIME_ON_PAGE": "Time(Seconds)",
         "CREATED_AT": "Created at"
       },
@@ -82,7 +94,9 @@
       },
       "STATUS": {
         "ENABLED": "പ്രവർത്തനക്ഷമമാക്കി",
-        "DISABLED": "പ്രവർത്തനരഹിതമാക്കി"
+        "DISABLED": "പ്രവർത്തനരഹിതമാക്കി",
+        "COMPLETED": "Completed",
+        "ACTIVE": "Active"
       },
       "SENDER": {
         "BOT": "ബോട്ട്"

app/javascript/dashboard/i18n/locale/ml/inboxMgmt.json

@@ -127,6 +127,14 @@
           "ERROR_MESSAGE": "ഞങ്ങൾക്ക് ട്വിലിയോ ക്രെഡൻഷ്യലുകൾ പ്രാമാണീകരിക്കാൻ കഴിഞ്ഞില്ല, ദയവായി വീണ്ടും ശ്രമിക്കുക"
         }
       },
+      "SMS": {
+        "TITLE": "SMS Channel via Twilio",
+        "DESC": "Start supporting your customers via SMS with Twilio integration."
+      },
+      "WHATSAPP": {
+        "TITLE": "Whatsapp Channel via Twilio",
+        "DESC": "Start supporting your customers via Whatsapp with Twilio integration."
+      },
       "API_CHANNEL": {
         "TITLE": "API Channel",
         "DESC": "Integrate with API channel and start supporting your customers.",
@@ -165,8 +173,8 @@
         "FINISH_MESSAGE": "Start forwarding your emails to the following email address."
       },
       "AUTH": {
-        "TITLE": "ചാനലുകൾ",
+        "TITLE": "Choose a channel",
-        "DESC": "നിലവിൽ ഞങ്ങൾ വെബ്‌സൈറ്റ് തത്സമയ ചാറ്റ് വിഡ്ജറ്റുകൾ, ഫേസ്ബുക്ക് പേജുകൾ, ട്വിറ്റർ പ്രൊഫൈലുകൾ എന്നിവ പ്ലാറ്റ്ഫോമുകളായി പിന്തുണയ്ക്കുന്നു. വാട്ട്സ്ആപ്പ്, ഇമെയിൽ, ടെലിഗ്രാം, ലൈൻ എന്നിവപോലുള്ള കൂടുതൽ പ്ലാറ്റ്ഫോമുകൾ ഞങ്ങളുടെ പക്കലുണ്ട്, അവ ഉടൻ പുറത്തിറങ്ങുന്നത് ആയിരിക്കും."
+        "DESC": "Chatwoot supports live-chat widget, Facebook page, Twitter profile, Whatsapp, Email etc., as channels. If you want to build a custom channel, you can create it using the API channel. Select one channel from the options below to proceed."
       },
       "AGENTS": {
         "TITLE": "ഏജന്റുമാർ",

app/javascript/dashboard/i18n/locale/ml/report.json

@@ -1,6 +1,6 @@
 {
   "REPORT": {
-    "HEADER": "റിപ്പോർട്ടുകൾ",
+    "HEADER": "Overview",
     "LOADING_CHART": "ചാർട്ട് ഡാറ്റ ലോഡു ചെയ്യുകയാണ്...",
     "NO_ENOUGH_DATA": "റിപ്പോർട്ട് സൃഷ്ടിക്കുന്നതിന് ആവശ്യമായ ഡാറ്റ ഞങ്ങൾക്ക് ലഭിച്ചിട്ടില്ല, ദയവായി പിന്നീട് വീണ്ടും ശ്രമിക്കുക.",
     "DOWNLOAD_AGENT_REPORTS": "Download agent reports",
@@ -50,7 +50,41 @@
       {
         "id": 4,
         "name": "Last year"
+      },
+      {
+        "id": 5,
+        "name": "Custom date range"
       }
-    ]
+    ],
+    "CUSTOM_DATE_RANGE": {
+      "CONFIRM": "Apply",
+      "PLACEHOLDER": "Select date range"
+    }
+  },
+  "CSAT_REPORTS": {
+    "HEADER": "CSAT Reports",
+    "NO_RECORDS": "There are no CSAT survey responses available.",
+    "TABLE": {
+      "HEADER": {
+        "CONTACT_NAME": "Contact",
+        "AGENT_NAME": "Assigned agent",
+        "RATING": "Rating",
+        "FEEDBACK_TEXT": "Feedback comment"
+      }
+    },
+    "METRIC": {
+      "TOTAL_RESPONSES": {
+        "LABEL": "Total responses",
+        "TOOLTIP": "Total number of responses collected"
+      },
+      "SATISFACTION_SCORE": {
+        "LABEL": "Satisfaction score",
+        "TOOLTIP": "Total number of positive responses / Total number of responses * 100"
+      },
+      "RESPONSE_RATE": {
+        "LABEL": "Response rate",
+        "TOOLTIP": "Total number of responses / Total number of CSAT survey messages sent * 100"
+      }
+    }
   }
 }

app/javascript/dashboard/i18n/locale/ml/settings.json

@@ -143,7 +143,9 @@
     "LABELS": "ലേബലുകൾ",
     "TEAMS": "Teams",
     "ALL_CONTACTS": "All Contacts",
-    "TAGGED_WITH": "Tagged with"
+    "TAGGED_WITH": "Tagged with",
+    "REPORTS_OVERVIEW": "Overview",
+    "CSAT": "CSAT"
   },
   "CREATE_ACCOUNT": {
     "NEW_ACCOUNT": "പുതിയ അക്കൗണ്ട്",

app/javascript/dashboard/i18n/locale/ne/campaign.json

@@ -14,6 +14,17 @@
           "PLACEHOLDER": "Please enter the title of campaign",
           "ERROR": "Title is required"
         },
+        "SCHEDULED_AT": {
+          "LABEL": "Scheduled time",
+          "PLACEHOLDER": "Please select the time",
+          "CONFIRM": "Confirm",
+          "ERROR": "Scheduled time is required"
+        },
+        "AUDIENCE": {
+          "LABEL": "Audience",
+          "PLACEHOLDER": "Select the customer labels",
+          "ERROR": "Audience is required"
+        },
         "MESSAGE": {
           "LABEL": "Message",
           "PLACEHOLDER": "Please enter the message of campaign",
@@ -72,6 +83,7 @@
         "STATUS": "Status",
         "SENDER": "Sender",
         "URL": "URL",
+        "SCHEDULED_AT": "Scheduled time",
         "TIME_ON_PAGE": "Time(Seconds)",
         "CREATED_AT": "Created at"
       },
@@ -82,7 +94,9 @@
       },
       "STATUS": {
         "ENABLED": "Enabled",
-        "DISABLED": "Disabled"
+        "DISABLED": "Disabled",
+        "COMPLETED": "Completed",
+        "ACTIVE": "Active"
       },
       "SENDER": {
         "BOT": "Bot"

app/javascript/dashboard/i18n/locale/ne/inboxMgmt.json

@@ -127,6 +127,14 @@
           "ERROR_MESSAGE": "We were not able to authenticate Twilio credentials, please try again"
         }
       },
+      "SMS": {
+        "TITLE": "SMS Channel via Twilio",
+        "DESC": "Start supporting your customers via SMS with Twilio integration."
+      },
+      "WHATSAPP": {
+        "TITLE": "Whatsapp Channel via Twilio",
+        "DESC": "Start supporting your customers via Whatsapp with Twilio integration."
+      },
       "API_CHANNEL": {
         "TITLE": "API Channel",
         "DESC": "Integrate with API channel and start supporting your customers.",
@@ -165,8 +173,8 @@
         "FINISH_MESSAGE": "Start forwarding your emails to the following email address."
       },
       "AUTH": {
-        "TITLE": "Channels",
+        "TITLE": "Choose a channel",
-        "DESC": "Currently, we support Website live chat widgets, Facebook Pages, Twitter profiles and Whatsapp as platforms. We have more platforms like Email, Telegram and Line in the works, which will be out soon."
+        "DESC": "Chatwoot supports live-chat widget, Facebook page, Twitter profile, Whatsapp, Email etc., as channels. If you want to build a custom channel, you can create it using the API channel. Select one channel from the options below to proceed."
       },
       "AGENTS": {
         "TITLE": "Agents",

app/javascript/dashboard/i18n/locale/ne/report.json

@@ -1,6 +1,6 @@
 {
   "REPORT": {
-    "HEADER": "Reports",
+    "HEADER": "Overview",
     "LOADING_CHART": "Loading chart data...",
     "NO_ENOUGH_DATA": "We've not received enough data points to generate report, Please try again later.",
     "DOWNLOAD_AGENT_REPORTS": "Download agent reports",
@@ -50,7 +50,41 @@
       {
         "id": 4,
         "name": "Last year"
+      },
+      {
+        "id": 5,
+        "name": "Custom date range"
       }
-    ]
+    ],
+    "CUSTOM_DATE_RANGE": {
+      "CONFIRM": "Apply",
+      "PLACEHOLDER": "Select date range"
+    }
+  },
+  "CSAT_REPORTS": {
+    "HEADER": "CSAT Reports",
+    "NO_RECORDS": "There are no CSAT survey responses available.",
+    "TABLE": {
+      "HEADER": {
+        "CONTACT_NAME": "Contact",
+        "AGENT_NAME": "Assigned agent",
+        "RATING": "Rating",
+        "FEEDBACK_TEXT": "Feedback comment"
+      }
+    },
+    "METRIC": {
+      "TOTAL_RESPONSES": {
+        "LABEL": "Total responses",
+        "TOOLTIP": "Total number of responses collected"
+      },
+      "SATISFACTION_SCORE": {
+        "LABEL": "Satisfaction score",
+        "TOOLTIP": "Total number of positive responses / Total number of responses * 100"
+      },
+      "RESPONSE_RATE": {
+        "LABEL": "Response rate",
+        "TOOLTIP": "Total number of responses / Total number of CSAT survey messages sent * 100"
+      }
+    }
   }
 }

app/javascript/dashboard/i18n/locale/ne/settings.json

@@ -143,7 +143,9 @@
     "LABELS": "Labels",
     "TEAMS": "Teams",
     "ALL_CONTACTS": "All Contacts",
-    "TAGGED_WITH": "Tagged with"
+    "TAGGED_WITH": "Tagged with",
+    "REPORTS_OVERVIEW": "Overview",
+    "CSAT": "CSAT"
   },
   "CREATE_ACCOUNT": {
     "NEW_ACCOUNT": "New Account",

app/javascript/dashboard/i18n/locale/nl/campaign.json

@@ -14,6 +14,17 @@
           "PLACEHOLDER": "Please enter the title of campaign",
           "ERROR": "Title is required"
         },
+        "SCHEDULED_AT": {
+          "LABEL": "Scheduled time",
+          "PLACEHOLDER": "Please select the time",
+          "CONFIRM": "Confirm",
+          "ERROR": "Scheduled time is required"
+        },
+        "AUDIENCE": {
+          "LABEL": "Audience",
+          "PLACEHOLDER": "Select the customer labels",
+          "ERROR": "Audience is required"
+        },
         "MESSAGE": {
           "LABEL": "Message",
           "PLACEHOLDER": "Please enter the message of campaign",
@@ -72,6 +83,7 @@
         "STATUS": "Status",
         "SENDER": "Sender",
         "URL": "URL",
+        "SCHEDULED_AT": "Scheduled time",
         "TIME_ON_PAGE": "Time(Seconds)",
         "CREATED_AT": "Created at"
       },
@@ -82,7 +94,9 @@
       },
       "STATUS": {
         "ENABLED": "Ingeschakeld",
-        "DISABLED": "Uitgeschakeld"
+        "DISABLED": "Uitgeschakeld",
+        "COMPLETED": "Completed",
+        "ACTIVE": "Active"
       },
       "SENDER": {
         "BOT": "Bot"

app/javascript/dashboard/i18n/locale/nl/inboxMgmt.json

@@ -127,6 +127,14 @@
           "ERROR_MESSAGE": "Het is niet gelukt om Twilio referenties te verifiëren, probeer het opnieuw"
         }
       },
+      "SMS": {
+        "TITLE": "SMS Channel via Twilio",
+        "DESC": "Start supporting your customers via SMS with Twilio integration."
+      },
+      "WHATSAPP": {
+        "TITLE": "Whatsapp Channel via Twilio",
+        "DESC": "Start supporting your customers via Whatsapp with Twilio integration."
+      },
       "API_CHANNEL": {
         "TITLE": "API Channel",
         "DESC": "Integrate with API channel and start supporting your customers.",
@@ -165,8 +173,8 @@
         "FINISH_MESSAGE": "Start forwarding your emails to the following email address."
       },
       "AUTH": {
-        "TITLE": "Kanalen",
+        "TITLE": "Choose a channel",
-        "DESC": "Momenteel ondersteunen we website live chat widgets, Facebook pagina's en Twitter-profielen als platformen. We hebben meer platforms zoals Whatsapp, E-mail, Telegram en Lijn in de werken, die binnenkort zullen verschijnen."
+        "DESC": "Chatwoot supports live-chat widget, Facebook page, Twitter profile, Whatsapp, Email etc., as channels. If you want to build a custom channel, you can create it using the API channel. Select one channel from the options below to proceed."
       },
       "AGENTS": {
         "TITLE": "Agenten",

app/javascript/dashboard/i18n/locale/nl/report.json

@@ -1,6 +1,6 @@
 {
   "REPORT": {
-    "HEADER": "Rapporten",
+    "HEADER": "Overview",
     "LOADING_CHART": "Kaartgegevens laden...",
     "NO_ENOUGH_DATA": "We hebben niet genoeg datapunten ontvangen om een rapport te genereren, probeer het later opnieuw.",
     "DOWNLOAD_AGENT_REPORTS": "Download agent reports",
@@ -50,7 +50,41 @@
       {
         "id": 4,
         "name": "Last year"
+      },
+      {
+        "id": 5,
+        "name": "Custom date range"
       }
-    ]
+    ],
+    "CUSTOM_DATE_RANGE": {
+      "CONFIRM": "Apply",
+      "PLACEHOLDER": "Select date range"
+    }
+  },
+  "CSAT_REPORTS": {
+    "HEADER": "CSAT Reports",
+    "NO_RECORDS": "There are no CSAT survey responses available.",
+    "TABLE": {
+      "HEADER": {
+        "CONTACT_NAME": "Contact",
+        "AGENT_NAME": "Assigned agent",
+        "RATING": "Rating",
+        "FEEDBACK_TEXT": "Feedback comment"
+      }
+    },
+    "METRIC": {
+      "TOTAL_RESPONSES": {
+        "LABEL": "Total responses",
+        "TOOLTIP": "Total number of responses collected"
+      },
+      "SATISFACTION_SCORE": {
+        "LABEL": "Satisfaction score",
+        "TOOLTIP": "Total number of positive responses / Total number of responses * 100"
+      },
+      "RESPONSE_RATE": {
+        "LABEL": "Response rate",
+        "TOOLTIP": "Total number of responses / Total number of CSAT survey messages sent * 100"
+      }
+    }
   }
 }

app/javascript/dashboard/i18n/locale/nl/settings.json

@@ -143,7 +143,9 @@
     "LABELS": "Labelen",
     "TEAMS": "Teams",
     "ALL_CONTACTS": "All Contacts",
-    "TAGGED_WITH": "Tagged with"
+    "TAGGED_WITH": "Tagged with",
+    "REPORTS_OVERVIEW": "Overview",
+    "CSAT": "CSAT"
   },
   "CREATE_ACCOUNT": {
     "NEW_ACCOUNT": "New Account",

app/javascript/dashboard/i18n/locale/no/campaign.json

@@ -14,6 +14,17 @@
           "PLACEHOLDER": "Please enter the title of campaign",
           "ERROR": "Title is required"
         },
+        "SCHEDULED_AT": {
+          "LABEL": "Scheduled time",
+          "PLACEHOLDER": "Please select the time",
+          "CONFIRM": "Confirm",
+          "ERROR": "Scheduled time is required"
+        },
+        "AUDIENCE": {
+          "LABEL": "Audience",
+          "PLACEHOLDER": "Select the customer labels",
+          "ERROR": "Audience is required"
+        },
         "MESSAGE": {
           "LABEL": "Message",
           "PLACEHOLDER": "Please enter the message of campaign",
@@ -72,6 +83,7 @@
         "STATUS": "Satus",
         "SENDER": "Sender",
         "URL": "URL",
+        "SCHEDULED_AT": "Scheduled time",
         "TIME_ON_PAGE": "Time(Seconds)",
         "CREATED_AT": "Created at"
       },
@@ -82,7 +94,9 @@
       },
       "STATUS": {
         "ENABLED": "Aktivert",
-        "DISABLED": "Deaktivert"
+        "DISABLED": "Deaktivert",
+        "COMPLETED": "Completed",
+        "ACTIVE": "Active"
       },
       "SENDER": {
         "BOT": "Bot"

app/javascript/dashboard/i18n/locale/no/inboxMgmt.json

@@ -127,6 +127,14 @@
           "ERROR_MESSAGE": "Vi kunne ikke godkjenne Twilio legitimasjonsopplysningene, vennligst prøv igjen"
         }
       },
+      "SMS": {
+        "TITLE": "SMS Channel via Twilio",
+        "DESC": "Start supporting your customers via SMS with Twilio integration."
+      },
+      "WHATSAPP": {
+        "TITLE": "Whatsapp Channel via Twilio",
+        "DESC": "Start supporting your customers via Whatsapp with Twilio integration."
+      },
       "API_CHANNEL": {
         "TITLE": "API Kanal",
         "DESC": "Integrer med en API-kanal for å støtte dine kunder.",
@@ -165,8 +173,8 @@
         "FINISH_MESSAGE": "Begynn å videresende e-post til følgende e-postadresse."
       },
       "AUTH": {
-        "TITLE": "Kanaler",
+        "TITLE": "Choose a channel",
-        "DESC": "Vi støtter for tiden live chat widgets, Facebook sider, Twitter profiler og Whatsapp. Vi har flere plattformer er på vei som e-post, Telegram og Line. Disse vil lanseres snart."
+        "DESC": "Chatwoot supports live-chat widget, Facebook page, Twitter profile, Whatsapp, Email etc., as channels. If you want to build a custom channel, you can create it using the API channel. Select one channel from the options below to proceed."
       },
       "AGENTS": {
         "TITLE": "Agenter",

app/javascript/dashboard/i18n/locale/no/report.json

@@ -1,6 +1,6 @@
 {
   "REPORT": {
-    "HEADER": "Rapporter",
+    "HEADER": "Overview",
     "LOADING_CHART": "Laster inn diagramdata...",
     "NO_ENOUGH_DATA": "Vi har ikke mottatt nok data for å generere rapporten, vennligst prøv igjen senere.",
     "DOWNLOAD_AGENT_REPORTS": "Last ned agentrapporter",
@@ -50,7 +50,41 @@
       {
         "id": 4,
         "name": "Last year"
+      },
+      {
+        "id": 5,
+        "name": "Custom date range"
       }
-    ]
+    ],
+    "CUSTOM_DATE_RANGE": {
+      "CONFIRM": "Apply",
+      "PLACEHOLDER": "Select date range"
+    }
+  },
+  "CSAT_REPORTS": {
+    "HEADER": "CSAT Reports",
+    "NO_RECORDS": "There are no CSAT survey responses available.",
+    "TABLE": {
+      "HEADER": {
+        "CONTACT_NAME": "Contact",
+        "AGENT_NAME": "Assigned agent",
+        "RATING": "Rating",
+        "FEEDBACK_TEXT": "Feedback comment"
+      }
+    },
+    "METRIC": {
+      "TOTAL_RESPONSES": {
+        "LABEL": "Total responses",
+        "TOOLTIP": "Total number of responses collected"
+      },
+      "SATISFACTION_SCORE": {
+        "LABEL": "Satisfaction score",
+        "TOOLTIP": "Total number of positive responses / Total number of responses * 100"
+      },
+      "RESPONSE_RATE": {
+        "LABEL": "Response rate",
+        "TOOLTIP": "Total number of responses / Total number of CSAT survey messages sent * 100"
+      }
+    }
   }
 }

app/javascript/dashboard/i18n/locale/no/settings.json

@@ -143,7 +143,9 @@
     "LABELS": "Etiketter",
     "TEAMS": "Teams",
     "ALL_CONTACTS": "All Contacts",
-    "TAGGED_WITH": "Tagged with"
+    "TAGGED_WITH": "Tagged with",
+    "REPORTS_OVERVIEW": "Overview",
+    "CSAT": "CSAT"
   },
   "CREATE_ACCOUNT": {
     "NEW_ACCOUNT": "Ny konto",

app/javascript/dashboard/i18n/locale/pl/campaign.json

@@ -14,6 +14,17 @@
           "PLACEHOLDER": "Wprowadź tytuł kampanii",
           "ERROR": "Tytuł jest wymagany"
         },
+        "SCHEDULED_AT": {
+          "LABEL": "Scheduled time",
+          "PLACEHOLDER": "Please select the time",
+          "CONFIRM": "Confirm",
+          "ERROR": "Scheduled time is required"
+        },
+        "AUDIENCE": {
+          "LABEL": "Audience",
+          "PLACEHOLDER": "Select the customer labels",
+          "ERROR": "Audience is required"
+        },
         "MESSAGE": {
           "LABEL": "Wiadomość",
           "PLACEHOLDER": "Wprowadź wiadomość dla kampanii",
@@ -72,6 +83,7 @@
         "STATUS": "Status",
         "SENDER": "Nadawca",
         "URL": "Adres URL",
+        "SCHEDULED_AT": "Scheduled time",
         "TIME_ON_PAGE": "Czas (sekundy)",
         "CREATED_AT": "Utworzono"
       },
@@ -82,7 +94,9 @@
       },
       "STATUS": {
         "ENABLED": "Włączone",
-        "DISABLED": "Wyłączone"
+        "DISABLED": "Wyłączone",
+        "COMPLETED": "Completed",
+        "ACTIVE": "Active"
       },
       "SENDER": {
         "BOT": "Bot"

app/javascript/dashboard/i18n/locale/pl/inboxMgmt.json

@@ -127,6 +127,14 @@
           "ERROR_MESSAGE": "Nie byliśmy w stanie uwierzytelnić danych logowania Twilio, spróbuj ponownie"
         }
       },
+      "SMS": {
+        "TITLE": "SMS Channel via Twilio",
+        "DESC": "Start supporting your customers via SMS with Twilio integration."
+      },
+      "WHATSAPP": {
+        "TITLE": "Whatsapp Channel via Twilio",
+        "DESC": "Start supporting your customers via Whatsapp with Twilio integration."
+      },
       "API_CHANNEL": {
         "TITLE": "Kanał API",
         "DESC": "Integrate with API channel and start supporting your customers.",
@@ -165,8 +173,8 @@
         "FINISH_MESSAGE": "Zacznij przekierowywać swoje wiadomości na następujący adres e-mail."
       },
       "AUTH": {
-        "TITLE": "Kanały",
+        "TITLE": "Choose a channel",
-        "DESC": "Obecnie obsługujemy widżety czatu na żywo, strony na Facebooku i profile Twittera jako platformy. Mamy więcej platform takich jak Whatsapp, E-mail, Telegram i Line w pracach, które wkrótce się zakończą."
+        "DESC": "Chatwoot supports live-chat widget, Facebook page, Twitter profile, Whatsapp, Email etc., as channels. If you want to build a custom channel, you can create it using the API channel. Select one channel from the options below to proceed."
       },
       "AGENTS": {
         "TITLE": "Agenci",

app/javascript/dashboard/i18n/locale/pl/report.json

@@ -1,6 +1,6 @@
 {
   "REPORT": {
-    "HEADER": "Raporty",
+    "HEADER": "Overview",
     "LOADING_CHART": "Ładowanie danych wykresów...",
     "NO_ENOUGH_DATA": "Nie otrzymaliśmy wystarczającej ilości punktów danych, aby wygenerować raport, spróbuj ponownie później.",
     "DOWNLOAD_AGENT_REPORTS": "Pobierz raporty agenta",
@@ -50,7 +50,41 @@
       {
         "id": 4,
         "name": "Last year"
+      },
+      {
+        "id": 5,
+        "name": "Custom date range"
       }
-    ]
+    ],
+    "CUSTOM_DATE_RANGE": {
+      "CONFIRM": "Apply",
+      "PLACEHOLDER": "Select date range"
+    }
+  },
+  "CSAT_REPORTS": {
+    "HEADER": "CSAT Reports",
+    "NO_RECORDS": "There are no CSAT survey responses available.",
+    "TABLE": {
+      "HEADER": {
+        "CONTACT_NAME": "Contact",
+        "AGENT_NAME": "Assigned agent",
+        "RATING": "Rating",
+        "FEEDBACK_TEXT": "Feedback comment"
+      }
+    },
+    "METRIC": {
+      "TOTAL_RESPONSES": {
+        "LABEL": "Total responses",
+        "TOOLTIP": "Total number of responses collected"
+      },
+      "SATISFACTION_SCORE": {
+        "LABEL": "Satisfaction score",
+        "TOOLTIP": "Total number of positive responses / Total number of responses * 100"
+      },
+      "RESPONSE_RATE": {
+        "LABEL": "Response rate",
+        "TOOLTIP": "Total number of responses / Total number of CSAT survey messages sent * 100"
+      }
+    }
   }
 }

app/javascript/dashboard/i18n/locale/pl/settings.json

@@ -143,7 +143,9 @@
     "LABELS": "Labels",
     "TEAMS": "Teams",
     "ALL_CONTACTS": "All Contacts",
-    "TAGGED_WITH": "Tagged with"
+    "TAGGED_WITH": "Tagged with",
+    "REPORTS_OVERVIEW": "Overview",
+    "CSAT": "CSAT"
   },
   "CREATE_ACCOUNT": {
     "NEW_ACCOUNT": "New Account",

app/javascript/dashboard/i18n/locale/pt/campaign.json

@@ -14,6 +14,17 @@
           "PLACEHOLDER": "Please enter the title of campaign",
           "ERROR": "Title is required"
         },
+        "SCHEDULED_AT": {
+          "LABEL": "Scheduled time",
+          "PLACEHOLDER": "Please select the time",
+          "CONFIRM": "Confirm",
+          "ERROR": "Scheduled time is required"
+        },
+        "AUDIENCE": {
+          "LABEL": "Audience",
+          "PLACEHOLDER": "Select the customer labels",
+          "ERROR": "Audience is required"
+        },
         "MESSAGE": {
           "LABEL": "Message",
           "PLACEHOLDER": "Please enter the message of campaign",
@@ -72,6 +83,7 @@
         "STATUS": "SItuação",
         "SENDER": "Sender",
         "URL": "URL",
+        "SCHEDULED_AT": "Scheduled time",
         "TIME_ON_PAGE": "Time(Seconds)",
         "CREATED_AT": "Created at"
       },
@@ -82,7 +94,9 @@
       },
       "STATUS": {
         "ENABLED": "Ativado",
-        "DISABLED": "Desabilitado"
+        "DISABLED": "Desabilitado",
+        "COMPLETED": "Completed",
+        "ACTIVE": "Active"
       },
       "SENDER": {
         "BOT": "Bot"

app/javascript/dashboard/i18n/locale/pt/inboxMgmt.json

@@ -127,6 +127,14 @@
           "ERROR_MESSAGE": "Não fomos capazes de autenticar as credenciais Twilio, por favor, tente novamente"
         }
       },
+      "SMS": {
+        "TITLE": "SMS Channel via Twilio",
+        "DESC": "Start supporting your customers via SMS with Twilio integration."
+      },
+      "WHATSAPP": {
+        "TITLE": "Whatsapp Channel via Twilio",
+        "DESC": "Start supporting your customers via Whatsapp with Twilio integration."
+      },
       "API_CHANNEL": {
         "TITLE": "API Channel",
         "DESC": "Integrate with API channel and start supporting your customers.",
@@ -165,8 +173,8 @@
         "FINISH_MESSAGE": "Start forwarding your emails to the following email address."
       },
       "AUTH": {
-        "TITLE": "Canais",
+        "TITLE": "Choose a channel",
-        "DESC": "Atualmente oferecemos suporte a widgets de chat ao vivo do site, Facebook Pages e perfis do Twitter como plataformas. Temos mais plataformas como Whatsapp, E-mail, Telegrama e Linha no trabalho, que em breve."
+        "DESC": "Chatwoot supports live-chat widget, Facebook page, Twitter profile, Whatsapp, Email etc., as channels. If you want to build a custom channel, you can create it using the API channel. Select one channel from the options below to proceed."
       },
       "AGENTS": {
         "TITLE": "agentes",

app/javascript/dashboard/i18n/locale/pt/report.json

@@ -1,6 +1,6 @@
 {
   "REPORT": {
-    "HEADER": "relatórios",
+    "HEADER": "Overview",
     "LOADING_CHART": "Carregando dados da carta...",
     "NO_ENOUGH_DATA": "Não recebemos pontos de dados suficientes para gerar o relatório. Por favor, tente novamente mais tarde.",
     "DOWNLOAD_AGENT_REPORTS": "Download agent reports",
@@ -50,7 +50,41 @@
       {
         "id": 4,
         "name": "Last year"
+      },
+      {
+        "id": 5,
+        "name": "Custom date range"
       }
-    ]
+    ],
+    "CUSTOM_DATE_RANGE": {
+      "CONFIRM": "Apply",
+      "PLACEHOLDER": "Select date range"
+    }
+  },
+  "CSAT_REPORTS": {
+    "HEADER": "CSAT Reports",
+    "NO_RECORDS": "There are no CSAT survey responses available.",
+    "TABLE": {
+      "HEADER": {
+        "CONTACT_NAME": "Contact",
+        "AGENT_NAME": "Assigned agent",
+        "RATING": "Rating",
+        "FEEDBACK_TEXT": "Feedback comment"
+      }
+    },
+    "METRIC": {
+      "TOTAL_RESPONSES": {
+        "LABEL": "Total responses",
+        "TOOLTIP": "Total number of responses collected"
+      },
+      "SATISFACTION_SCORE": {
+        "LABEL": "Satisfaction score",
+        "TOOLTIP": "Total number of positive responses / Total number of responses * 100"
+      },
+      "RESPONSE_RATE": {
+        "LABEL": "Response rate",
+        "TOOLTIP": "Total number of responses / Total number of CSAT survey messages sent * 100"
+      }
+    }
   }
 }

app/javascript/dashboard/i18n/locale/pt/settings.json

@@ -143,7 +143,9 @@
     "LABELS": "Etiquetas",
     "TEAMS": "Teams",
     "ALL_CONTACTS": "All Contacts",
-    "TAGGED_WITH": "Tagged with"
+    "TAGGED_WITH": "Tagged with",
+    "REPORTS_OVERVIEW": "Overview",
+    "CSAT": "CSAT"
   },
   "CREATE_ACCOUNT": {
     "NEW_ACCOUNT": "New Account",

app/javascript/dashboard/i18n/locale/pt_BR/campaign.json

@@ -14,6 +14,17 @@
           "PLACEHOLDER": "Por favor, digite o título da campanha",
           "ERROR": "Título é obrigatório"
         },
+        "SCHEDULED_AT": {
+          "LABEL": "Scheduled time",
+          "PLACEHOLDER": "Please select the time",
+          "CONFIRM": "Confirm",
+          "ERROR": "Scheduled time is required"
+        },
+        "AUDIENCE": {
+          "LABEL": "Audience",
+          "PLACEHOLDER": "Select the customer labels",
+          "ERROR": "Audience is required"
+        },
         "MESSAGE": {
           "LABEL": "Messagem",
           "PLACEHOLDER": "Por favor, insira a mensagem da campanha",
@@ -72,6 +83,7 @@
         "STATUS": "SItuação",
         "SENDER": "Remetente",
         "URL": "URL:",
+        "SCHEDULED_AT": "Scheduled time",
         "TIME_ON_PAGE": "Horário(segundos)",
         "CREATED_AT": "Criado em"
       },
@@ -82,7 +94,9 @@
       },
       "STATUS": {
         "ENABLED": "Ativado",
-        "DISABLED": "Desativado"
+        "DISABLED": "Desativado",
+        "COMPLETED": "Completed",
+        "ACTIVE": "Active"
       },
       "SENDER": {
         "BOT": "Bot"

app/javascript/dashboard/i18n/locale/pt_BR/inboxMgmt.json

@@ -127,6 +127,14 @@
           "ERROR_MESSAGE": "Não fomos capazes de autenticar as credenciais Twilio, por favor, tente novamente"
         }
       },
+      "SMS": {
+        "TITLE": "Canal SMS via Twilio",
+        "DESC": "Comece a apoiar seus clientes através de SMS com integração Twilio."
+      },
+      "WHATSAPP": {
+        "TITLE": "Canal do Whatsapp via Twilio",
+        "DESC": "Comece a apoiar seus clientes através do Whatsapp com integração com Twilio."
+      },
       "API_CHANNEL": {
         "TITLE": "Canal da API",
         "DESC": "Integre com canal API e comece a ajudar seus clientes.",
@@ -165,8 +173,8 @@
         "FINISH_MESSAGE": "Comece a encaminhar seus e-mails para o seguinte endereço de e-mail."
       },
       "AUTH": {
-        "TITLE": "Canais",
+        "TITLE": "Choose a channel",
-        "DESC": "Atualmente, suportamos widgets de bate-papo ao vivo do site, páginas do Facebook e perfis do Twitter como plataformas. Temos mais plataformas como WhatsApp, Email, Telegram e Line em andamento, que serão lançadas em breve."
+        "DESC": "Chatwoot supports live-chat widget, Facebook page, Twitter profile, Whatsapp, Email etc., as channels. If you want to build a custom channel, you can create it using the API channel. Select one channel from the options below to proceed."
       },
       "AGENTS": {
         "TITLE": "Agentes",

app/javascript/dashboard/i18n/locale/pt_BR/report.json

@@ -1,6 +1,6 @@
 {
   "REPORT": {
-    "HEADER": "Relatórios",
+    "HEADER": "Visão geral",
     "LOADING_CHART": "Carregando dados do gráfico...",
     "NO_ENOUGH_DATA": "Não existem dados suficientes para gerar o relatório. Tente novamente mais tarde.",
     "DOWNLOAD_AGENT_REPORTS": "Baixar relatórios de agentes",
@@ -50,7 +50,41 @@
       {
         "id": 4,
         "name": "Ano passado"
+      },
+      {
+        "id": 5,
+        "name": "Intervalo de datas personalizado"
       }
-    ]
+    ],
+    "CUSTOM_DATE_RANGE": {
+      "CONFIRM": "Aplicar",
+      "PLACEHOLDER": "Selecionar intervalo de datas"
+    }
+  },
+  "CSAT_REPORTS": {
+    "HEADER": "Relatórios CSAT",
+    "NO_RECORDS": "Não há respostas de pesquisa em CSAT disponíveis.",
+    "TABLE": {
+      "HEADER": {
+        "CONTACT_NAME": "Contato",
+        "AGENT_NAME": "Agente atribuído",
+        "RATING": "Classificação",
+        "FEEDBACK_TEXT": "Comentário do feedback"
+      }
+    },
+    "METRIC": {
+      "TOTAL_RESPONSES": {
+        "LABEL": "Total de respostas",
+        "TOOLTIP": "Número total de respostas coletadas"
+      },
+      "SATISFACTION_SCORE": {
+        "LABEL": "Pontuação de satisfação",
+        "TOOLTIP": "Número total de respostas positivas / Número total de respostas * 100"
+      },
+      "RESPONSE_RATE": {
+        "LABEL": "Taxa de resposta",
+        "TOOLTIP": "Número total de respostas / Número total de mensagens CSAT de pesquisa enviadas * 100"
+      }
+    }
   }
 }

app/javascript/dashboard/i18n/locale/pt_BR/settings.json

@@ -143,7 +143,9 @@
     "LABELS": "Marcadores",
     "TEAMS": "Times",
     "ALL_CONTACTS": "Todos os Contatos",
-    "TAGGED_WITH": "Marcado com"
+    "TAGGED_WITH": "Marcado com",
+    "REPORTS_OVERVIEW": "Visão geral",
+    "CSAT": "CSAT"
   },
   "CREATE_ACCOUNT": {
     "NEW_ACCOUNT": "Nova conta",

app/javascript/dashboard/i18n/locale/ro/campaign.json

@@ -14,6 +14,17 @@
           "PLACEHOLDER": "Please enter the title of campaign",
           "ERROR": "Title is required"
         },
+        "SCHEDULED_AT": {
+          "LABEL": "Scheduled time",
+          "PLACEHOLDER": "Please select the time",
+          "CONFIRM": "Confirm",
+          "ERROR": "Scheduled time is required"
+        },
+        "AUDIENCE": {
+          "LABEL": "Audience",
+          "PLACEHOLDER": "Select the customer labels",
+          "ERROR": "Audience is required"
+        },
         "MESSAGE": {
           "LABEL": "Message",
           "PLACEHOLDER": "Please enter the message of campaign",
@@ -72,6 +83,7 @@
         "STATUS": "Status",
         "SENDER": "Sender",
         "URL": "URL",
+        "SCHEDULED_AT": "Scheduled time",
         "TIME_ON_PAGE": "Time(Seconds)",
         "CREATED_AT": "Created at"
       },
@@ -82,7 +94,9 @@
       },
       "STATUS": {
         "ENABLED": "Activat",
-        "DISABLED": "Dezactivat"
+        "DISABLED": "Dezactivat",
+        "COMPLETED": "Completed",
+        "ACTIVE": "Active"
       },
       "SENDER": {
         "BOT": "Bot"

app/javascript/dashboard/i18n/locale/ro/inboxMgmt.json

@@ -127,6 +127,14 @@
           "ERROR_MESSAGE": "Nu am putut autentifica credentialele Twilio, încercați din nou"
         }
       },
+      "SMS": {
+        "TITLE": "SMS Channel via Twilio",
+        "DESC": "Start supporting your customers via SMS with Twilio integration."
+      },
+      "WHATSAPP": {
+        "TITLE": "Whatsapp Channel via Twilio",
+        "DESC": "Start supporting your customers via Whatsapp with Twilio integration."
+      },
       "API_CHANNEL": {
         "TITLE": "Canal API",
         "DESC": "Integrate with API channel and start supporting your customers.",
@@ -165,8 +173,8 @@
         "FINISH_MESSAGE": "Începeți să vă trimiteți e-mailuri la următoarea adresă de e-mail."
       },
       "AUTH": {
-        "TITLE": "Canale",
+        "TITLE": "Choose a channel",
-        "DESC": "În prezent suportăm widget-uri live chat pe site, pagini Facebook și profiluri Twitter ca platforme. Avem mai multe platforme precum Whatsapp, Email, Telegram şi Line în lucrări, care vor fi în curând."
+        "DESC": "Chatwoot supports live-chat widget, Facebook page, Twitter profile, Whatsapp, Email etc., as channels. If you want to build a custom channel, you can create it using the API channel. Select one channel from the options below to proceed."
       },
       "AGENTS": {
         "TITLE": "Agenți",

app/javascript/dashboard/i18n/locale/ro/report.json

@@ -1,6 +1,6 @@
 {
   "REPORT": {
-    "HEADER": "Rapoarte",
+    "HEADER": "Overview",
     "LOADING_CHART": "Încărcare date grafic...",
     "NO_ENOUGH_DATA": "Nu am primit suficiente date pentru a genera raportul. Vă rugăm să încercați din nou mai târziu.",
     "DOWNLOAD_AGENT_REPORTS": "Download agent reports",
@@ -50,7 +50,41 @@
       {
         "id": 4,
         "name": "Last year"
+      },
+      {
+        "id": 5,
+        "name": "Custom date range"
       }
-    ]
+    ],
+    "CUSTOM_DATE_RANGE": {
+      "CONFIRM": "Apply",
+      "PLACEHOLDER": "Select date range"
+    }
+  },
+  "CSAT_REPORTS": {
+    "HEADER": "CSAT Reports",
+    "NO_RECORDS": "There are no CSAT survey responses available.",
+    "TABLE": {
+      "HEADER": {
+        "CONTACT_NAME": "Contact",
+        "AGENT_NAME": "Assigned agent",
+        "RATING": "Rating",
+        "FEEDBACK_TEXT": "Feedback comment"
+      }
+    },
+    "METRIC": {
+      "TOTAL_RESPONSES": {
+        "LABEL": "Total responses",
+        "TOOLTIP": "Total number of responses collected"
+      },
+      "SATISFACTION_SCORE": {
+        "LABEL": "Satisfaction score",
+        "TOOLTIP": "Total number of positive responses / Total number of responses * 100"
+      },
+      "RESPONSE_RATE": {
+        "LABEL": "Response rate",
+        "TOOLTIP": "Total number of responses / Total number of CSAT survey messages sent * 100"
+      }
+    }
   }
 }

app/javascript/dashboard/i18n/locale/ro/settings.json

@@ -143,7 +143,9 @@
     "LABELS": "Etichete",
     "TEAMS": "Teams",
     "ALL_CONTACTS": "All Contacts",
-    "TAGGED_WITH": "Tagged with"
+    "TAGGED_WITH": "Tagged with",
+    "REPORTS_OVERVIEW": "Overview",
+    "CSAT": "CSAT"
   },
   "CREATE_ACCOUNT": {
     "NEW_ACCOUNT": "Cont Nou",