49 lines
1.1 KiB
JSON
49 lines
1.1 KiB
JSON
{
|
|
"REPORT": {
|
|
"HEADER": "Rapporten",
|
|
"LOADING_CHART": "Kaartgegevens laden...",
|
|
"NO_ENOUGH_DATA": "We hebben niet genoeg datapunten ontvangen om een rapport te genereren, probeer het later opnieuw.",
|
|
"METRICS": [
|
|
{
|
|
"NAME": "Gesprekken",
|
|
"KEY": "conversations_count",
|
|
"DESC": "( Totaal )"
|
|
},
|
|
{
|
|
"NAME": "Inkomende berichten",
|
|
"KEY": "incoming_messages_count",
|
|
"DESC": "( Totaal )"
|
|
},
|
|
{
|
|
"NAME": "Uitgaande berichten",
|
|
"KEY": "outgoing_messages_count",
|
|
"DESC": "( Totaal )"
|
|
},
|
|
{
|
|
"NAME": "Eerste reactietijd",
|
|
"KEY": "avg_first_response_time",
|
|
"DESC": "(Gem. )"
|
|
},
|
|
{
|
|
"NAME": "Resolutie Tijd",
|
|
"KEY": "avg_resolution_time",
|
|
"DESC": "(Gem. )"
|
|
},
|
|
{
|
|
"NAME": "Aantal Resoluties",
|
|
"KEY": "resolutions_count",
|
|
"DESC": "( Totaal )"
|
|
}
|
|
],
|
|
"DATE_RANGE": [
|
|
{
|
|
"id": 0,
|
|
"name": "Afgelopen 7 dagen"
|
|
},
|
|
{
|
|
"id": 1,
|
|
"name": "Laatste 30 dagen"
|
|
}
|
|
]
|
|
}
|
|
}
|