{ "REPORT": { "HEADER": "Rapporten", "LOADING_CHART": "Kaartgegevens laden...", "NO_ENOUGH_DATA": "We hebben niet genoeg datapunten ontvangen om een rapport te genereren, probeer het later opnieuw.", "METRICS": [ { "NAME": "Gesprekken", "KEY": "conversations_count", "DESC": "( Totaal )" }, { "NAME": "Inkomende berichten", "KEY": "incoming_messages_count", "DESC": "( Totaal )" }, { "NAME": "Uitgaande berichten", "KEY": "outgoing_messages_count", "DESC": "( Totaal )" }, { "NAME": "Eerste reactietijd", "KEY": "avg_first_response_time", "DESC": "(Gem. )" }, { "NAME": "Resolutie Tijd", "KEY": "avg_resolution_time", "DESC": "(Gem. )" }, { "NAME": "Aantal Resoluties", "KEY": "resolutions_count", "DESC": "( Totaal )" } ], "DATE_RANGE": [ { "id": 0, "name": "Afgelopen 7 dagen" }, { "id": 1, "name": "Laatste 30 dagen" } ] } }