Chatwoot/SECURITY.md
Sojan Jose 8bdd229adb
chore: Update security guidelines (#5382)
- update security guidelines
2022-09-02 16:59:38 +05:30

56 lines
2.3 KiB
Markdown

Chatwoot is looking forward to working with security researchers worldwide to keep Chatwoot and our users safe. If you have found an issue in our systems/applications, please reach out to us.
## Reporting a Vulnerability
We use [huntr.dev](https://huntr.dev/) for security issues that affect our project. If you believe you have found a vulnerability, please disclose it via this [form](https://huntr.dev/bounties/disclose). This will enable us to review the vulnerability, fix it promptly, and reward you for your efforts.
If you have any questions about the process, contact security@chatwoot.com.
Please try your best to describe a clear and realistic impact for your report, and please don't open any public issues on GitHub or social media; we're doing our best to respond through Huntr as quickly as possible.
> Note: Please use the email for questions related to the process. Disclosures should be done via [huntr.dev](https://huntr.dev/)
## Supported versions
| Version | Supported |
| ------- | -------------- |
| latest | ️✅ |
| <latest | |
## Vulnerabilities we care about 🫣
> Note: Please do not perform testing against Chatwoot production services. Use a `self-hosted instance` to perform tests.
- Remote command execution
- SQL Injection
- Authentication bypass
- Privilege Escalation
- Cross-site scripting (XSS)
- Performing limited admin actions without authorization
- CSRF
You can learn more about our triaging process [here](https://www.chatwoot.com/docs/contributing-guide/security-reports).
## Non-Qualifying Vulnerabilities
We consider the following out of scope, though there may be exceptions.
- Missing HTTP security headers
- Incomplete/Missing SPF/DKIM
- Reports from automated tools or scanners
- Theoretical attacks without proof of exploitability
- Social engineering
- Reflected file download
- Physical attacks
- Weak SSL/TLS/SSH algorithms or protocols
- Attacks involving physical access to a user's device or a device or network that's already seriously compromised (e.g., man-in-the-middle).
- The user attacks themselves
- Incomplete/Missing SPF/DKIM
- Denial of Service attacks
- Brute force attacks
- DNSSEC
If you are unsure about the scope, please create a [report](https://huntr.dev/repos/chatwoot/chatwoot/).
## Thanks
Thank you for keeping Chatwoot and our users safe. 🙇