Chatwoot/docs/channels/facebook-channel.md
Sojan Jose a3c2d4e5bd
Chore: Add Facebook app set up documentation (#647)
Co-authored-by: Pranav Raj S <pranavrajs@gmail.com>
2020-03-28 11:43:02 +05:30

40 lines
1.4 KiB
Markdown

---
path: "/docs/channels/facebook"
title: "How to create Facebook channel?"
---
If you are using self-hosted Chatwoot installation, please configure the Facebook app as described in the [guide to setup Facebook app](/docs/facebook-setup)
**Step 1**. Click on "Add Inbox" button from Settings > Inboxes page.
![fb_create](./images/facebook/inbox_create.png)
**Step 2**. Click on "Facebook" icon.
![list_of_channels](./images/facebook/list_of_channels.png)
**Step 3**. Click on Facebook login button. It will open a new window for you to login.
![create_fb](./images/facebook/login_with_facebook.png)
**Step 4**. Authenticate with Facebook and select the page you want connect, enable all permissions shown in the list, otherwise the app might not work.
![link_account](./images/facebook/link_account.png)
![list_of_pages](./images/facebook/list_of_pages.png)
![list_of_pages](./images/facebook/permissions.png)
![select_page](./images/facebook/select_page.png)
**Step 5**. "Add agents" to your Facebook inbox.
![add_agents](./images/add_agents.png)
**Step 6**. Hooray! You have sucessfully created a Facebook inbox. Whenever a customer sends a message to your Facebook page, you will be able to see it here and manage it.
![finish_inbox](./images/facebook/finish_inbox.png)
**Step 7**. If you want to update the agents who have access to the inbox, you can go to Settings > Inboxes.
![inbox_settings](./images/inbox_settings.png)