a3c2d4e5bd
Co-authored-by: Pranav Raj S <pranavrajs@gmail.com>
40 lines
1.4 KiB
Markdown
40 lines
1.4 KiB
Markdown
---
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path: "/docs/channels/facebook"
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title: "How to create Facebook channel?"
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---
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If you are using self-hosted Chatwoot installation, please configure the Facebook app as described in the [guide to setup Facebook app](/docs/facebook-setup)
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**Step 1**. Click on "Add Inbox" button from Settings > Inboxes page.
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![fb_create](./images/facebook/inbox_create.png)
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**Step 2**. Click on "Facebook" icon.
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![list_of_channels](./images/facebook/list_of_channels.png)
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**Step 3**. Click on Facebook login button. It will open a new window for you to login.
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![create_fb](./images/facebook/login_with_facebook.png)
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**Step 4**. Authenticate with Facebook and select the page you want connect, enable all permissions shown in the list, otherwise the app might not work.
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![link_account](./images/facebook/link_account.png)
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![list_of_pages](./images/facebook/list_of_pages.png)
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![list_of_pages](./images/facebook/permissions.png)
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![select_page](./images/facebook/select_page.png)
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**Step 5**. "Add agents" to your Facebook inbox.
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![add_agents](./images/add_agents.png)
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**Step 6**. Hooray! You have sucessfully created a Facebook inbox. Whenever a customer sends a message to your Facebook page, you will be able to see it here and manage it.
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![finish_inbox](./images/facebook/finish_inbox.png)
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**Step 7**. If you want to update the agents who have access to the inbox, you can go to Settings > Inboxes.
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![inbox_settings](./images/inbox_settings.png)
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