Chatwoot/.github/ISSUE_TEMPLATE/bug_report.md

name	about	title	labels	assignees
Bug report	Create a report to help us improve		Bug

Describe the bug

A clear and concise description of what the bug is.

To Reproduce

Steps to reproduce the behavior:

1. Go to '...'
2. Click on '....'
3. Scroll down to '....'
4. See the error

Expected behavior

Share a clear and concise description of what you expected to happen.

Screenshots

If applicable, add screenshots to help explain your problem.

Browser logs

Share the browser logs to debug the issue further.

Server logs

Share the server logs to debug the issue further.

Environment

Describe whether you are using Chatwoot Cloud (app.chatwoot.com) or a self-hosted installation of Chatwoot. If you are using a self-hosted installation of Chatwoot, describe the type of deployment (Docker/Linux VM installation/Heroku/Kubernetes/Other).

• app.chatwoot.com (Chatwoot Cloud)
• Self-hosted
• • Linux VM
• • Docker
• • Kubernetes
• • Heroku
• • Other (Please specify)

Desktop (please complete the following information) (If applicable)

• OS: [e.g. Linux, Windows, MacOS]
• Browser [e.g. chrome, firefox, safari]
• Version [e.g. 22]

Smartphone (please complete the following information) (If applicable)

• Device: [e.g. iPhone6, Pixel7]
• OS: [e.g. iOS8.1]
• Browser [e.g. stock browser, firefox, safari]
• Version [e.g. 22]

Docker (If applicable)

Please share the output of the following.

• docker version
• docker info
• docker-compose version

Cloud Provider (If applicable)

• AWS
• GCP
• Azure
• DigitalOcean
• Others

Additional context

Add any other context about the problem here.