46 lines
1.8 KiB
Ruby
46 lines
1.8 KiB
Ruby
# == Schema Information
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#
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# Table name: csat_survey_responses
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#
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# id :bigint not null, primary key
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# feedback_message :text
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# rating :integer not null
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# created_at :datetime not null
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# updated_at :datetime not null
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# account_id :bigint not null
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# assigned_agent_id :bigint
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# contact_id :bigint not null
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# conversation_id :bigint not null
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# message_id :bigint not null
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#
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# Indexes
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#
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# index_csat_survey_responses_on_account_id (account_id)
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# index_csat_survey_responses_on_assigned_agent_id (assigned_agent_id)
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# index_csat_survey_responses_on_contact_id (contact_id)
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# index_csat_survey_responses_on_conversation_id (conversation_id)
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# index_csat_survey_responses_on_message_id (message_id) UNIQUE
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#
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# Foreign Keys
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#
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# fk_rails_... (account_id => accounts.id) ON DELETE => cascade
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# fk_rails_... (assigned_agent_id => users.id) ON DELETE => cascade
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# fk_rails_... (contact_id => contacts.id) ON DELETE => cascade
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# fk_rails_... (conversation_id => conversations.id) ON DELETE => cascade
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# fk_rails_... (message_id => messages.id) ON DELETE => cascade
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#
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class CsatSurveyResponse < ApplicationRecord
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belongs_to :account
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belongs_to :conversation
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belongs_to :contact
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belongs_to :message
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belongs_to :assigned_agent, class_name: 'User', optional: true
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validates :rating, presence: true, inclusion: { in: [1, 2, 3, 4, 5] }
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validates :account_id, presence: true
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validates :contact_id, presence: true
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validates :conversation_id, presence: true
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scope :filter_by_created_at, ->(range) { where(created_at: range) if range.present? }
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scope :filter_by_assigned_agent_id, ->(user_ids) { where(assigned_agent_id: user_ids) if user_ids.present? }
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end
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