a3c2d4e5bd
Co-authored-by: Pranav Raj S <pranavrajs@gmail.com>
65 lines
2.7 KiB
Markdown
65 lines
2.7 KiB
Markdown
---
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path: "/docs/facebook-setup"
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title: "Setting Up Facebook"
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---
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### Register A Facebook App
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To use Facebook Channel, you have to create an Facebook app in developer portal. You can find more details about creating Facebook channels [here](https://developers.facebook.com/docs/apps/#register)
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Once you register your Facebook App, you will have to obtain the `App Id` and `App Secret` . These values will be available in the app settings and will be required while setting up Chatwoot environment variables.
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### Configure the Facebook App
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1) In the app settings add your `Chatwoot installation url` as your app domain.
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2) In the products section in your app settings page, Add Messenger
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3) Go to the Messenger settings and configure the call Back URL with `{your_chatwoot_url}/bot`
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4) Configure a `verify token`, you will need this value for configuring the chatwoot environment variables
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5) You might have to add a Facebook page to your `Access Tokens` section in your Messenger settings page if your app is still in development.
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6) You will also have to add your Facebook page to webhooks sections in your messenger settings with all the webhook events checked.
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### Configuring the Environment Variables in Chatwoot
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Configure the following Chatwoot environment variables with the values you have obtained during the facebook app setup.
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```bash
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FB_VERIFY_TOKEN=
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FB_APP_SECRET=
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FB_APP_ID=
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```
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### Things to note before going into production.
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Before you can start using your Facebook app in production, you will have to get it verified by Facebook. Refer the [docs](https://developers.facebook.com/docs/apps/review/) on getting your app verified.
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### Developing or Testing Facebook Integration in You Local
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Install [ngrok](https://ngrok.com/docs) on your machine. This will be required since Facebook Messenger API's will only communicate via https.
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```bash
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brew cask install ngrok
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```
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Configure ngrok to route to your Rails server port.
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```bash
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ngrok http 3000
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```
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Go to Facebook developers page and navigate into your app settings. In the app settings, add `localhost` as your app domain.
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In the Messenger settings page, configure the callback url with the following value.
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```bash
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{your_ngrok_url}/bot
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```
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Update verify token in your Chatwoot environment variables.
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You will also have to add a Facebook page to your `Access Tokens` section in your Messenger settings page.
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Restart the Chatwoot local server. Your Chatwoot setup will be ready to receive Facebook messages.
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### Test your local Setup
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1. After finishing the set up above, [create a Facebook inbox](/docs/channels/facebook) after logging in to your Chatwoot Installation.
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2. Send a message to your page from Facebook.
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3. Wait and confirm incoming requests to `/bot` endpoint in your ngrok screen.
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