Pranav Raj S
b7606e4dd2
feat: Add native support for CSML in agent_bot API ( #4913 )
2022-06-23 19:17:46 +05:30
Sojan Jose
f71980bd95
chore: Enhance contact merge action for identified users ( #4886 )
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- Discard conflicting keys
- Do not merge if there is already an identified contact
Co-authored-by: Pranav Raj S <pranav@chatwoot.com>
2022-06-23 15:48:56 +05:30
Aswin Dev P.S
d5ddc9d76c
chore: Fix SMTP sentry issue ( #4883 )
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* Fix SMTP sentry issue
2022-06-22 14:09:04 -07:00
Tejaswini Chile
ffd102cdfe
Feat: custom sort ( #4864 )
2022-06-22 11:04:42 +05:30
Fayaz Ahmed
9c721d279e
fix: Truncate overflowing labels in bulk actions selector ( #4898 )
2022-06-20 22:32:52 +05:30
Fayaz Ahmed
3fa34991d0
fix: Display missing agent avatar in bulk actions and reports ( #4893 )
2022-06-20 16:04:26 +05:30
Nithin David Thomas
f31c6d5de2
feat: Update the design of labels to use a smooth theme ( #4325 )
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Co-authored-by: Sivin Varghese <64252451+iamsivin@users.noreply.github.com>
Co-authored-by: Pranav Raj S <pranav@chatwoot.com>
2022-06-20 15:09:22 +05:30
Muhsin Keloth
a8c6cd729b
chore: Sync pre-chat fields after custom attribute update ( #4692 )
2022-06-20 14:16:49 +05:30
Fayaz Ahmed
205d42e978
fix: Bulk actions agent loading ( #4874 )
2022-06-16 11:02:32 +05:30
Prithvi Tharun
644f07a23d
chore: Copy change for automatic greeting message ( #4727 )
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fixes : #4726
2022-06-15 18:34:24 +05:30
Aswin Dev P.S
9015d83679
chore: Fix sentry issues ( #4863 )
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Fix sentry issues.
Fixes #4815 , #4814 , #4811 , #4809
2022-06-15 16:20:19 +05:30
Fayaz Ahmed
067c905329
feat: Allow agents to bulk assign labels to conversations ( #4854 )
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Co-authored-by: Pranav Raj S <pranav@chatwoot.com>
2022-06-15 14:18:05 +05:30
Sojan Jose
fdcaed75f6
chore: Move Whatsapp template sync to cron ( #4858 )
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syncing WhatsApp templates job is moved to a cron job for a better user experience. The Templates are synced at 15-minute intervals now.
2022-06-14 23:46:36 +05:30
Pranav Raj S
1bb0371c1d
feat: Add agent_reply_time_window in API channels ( #4857 )
2022-06-14 18:05:37 +05:30
Pranav Raj S
f0db8545cb
fix: Update profile settings header title ( #4856 )
2022-06-14 10:55:16 +05:30
Sojan Jose
713fdb44ee
feat (ee): APIs to configure an auto assignment limit for inboxes ( #4672 )
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Co-authored-by: Pranav Raj S <pranav@chatwoot.com>
2022-06-13 20:18:38 +05:30
Tejaswini Chile
ae72757d23
feat: APIs for Articles ( #4777 )
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Fixes : #4802
2022-06-13 15:56:49 +05:30
Fayaz Ahmed
2198930185
feat: Add snooze, reopen option to bulk actions ( #4831 )
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Co-authored-by: Pranav Raj S <pranav@chatwoot.com>
2022-06-13 12:14:27 +05:30
Tejaswini Chile
aa903a5da9
Fix: backend changes for custom attribute ( #4830 )
2022-06-13 11:58:54 +05:30
Pranav Raj S
98f2160462
chore: Remove partner signup link ( #4843 )
2022-06-13 11:27:22 +05:30
Sojan Jose
bc8e08f126
chore: Update translations from Crowdin ( #4838 )
2022-06-12 11:08:06 +05:30
Pranav Raj S
7bb8186e43
chore: Update self-closing tag eslint config ( #4826 )
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* chore: Fix self-closing tag issues
* Fix merge conflicts
Co-authored-by: Fayaz Ahmed <15716057+fayazara@users.noreply.github.com>
2022-06-10 19:29:52 +05:30
Pranav Raj S
3f3ee6c34a
chore: Add support for message_templates in API inbox ( #4835 )
2022-06-10 18:40:29 +05:30
Tejaswini Chile
9bac5873ef
chore: upgrade FB api version ( #4834 )
2022-06-10 12:26:21 +05:30
Fayaz Ahmed
c5c89449dd
fix: Remove validation for WhatsApp templates with no params ( #4820 )
2022-06-09 21:34:59 +05:30
Sojan Jose
6385e42d9b
chore: Update translations from Crowdin ( #4833 )
2022-06-09 21:30:03 +05:30
Sojan Jose
74fa907010
chore: Update translations from Crowdin ( #4822 )
2022-06-08 21:36:47 +05:30
Sojan Jose
a9e84ec182
chore: Update translations from Crowdin ( #4772 )
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Co-authored-by: Pranav Raj S <pranav@chatwoot.com>
2022-06-08 18:07:45 +05:30
Tejaswini Chile
772d92a4d3
fix: Facebook reauthorization mailer ( #4695 )
2022-06-07 17:50:51 +05:30
Fayaz Ahmed
bad24f97ab
feat: Add support for Whatsapp template messages in the UI ( #4711 )
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Co-authored-by: Pranav Raj S <pranav@chatwoot.com>
2022-06-07 17:33:33 +05:30
Tejaswini Chile
56f668db6b
feat: Attribute changed filter for automations ( #4621 )
2022-06-07 13:01:01 +05:30
Fayaz Ahmed
79a525aa62
feat: Add Bulk actions to conversations ( #4647 )
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Co-authored-by: Sivin Varghese <64252451+iamsivin@users.noreply.github.com>
Co-authored-by: Pranav Raj S <pranav@chatwoot.com>
2022-06-03 11:12:22 +05:30
Pranav Raj S
6b9f4d08ca
fix: Disable marking IMAP connection as invalid for Standard Errors ( #4764 )
2022-06-02 11:38:58 +05:30
Vishnu Narayanan
c7c46463ae
fix: Update text used in personal message signature ( #4776 )
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Co-authored-by: Pranav Raj S <pranav@chatwoot.com>
2022-06-01 18:41:18 +05:30
Pranav Raj S
b9aa4444b3
feat: Allow users to create dashboard apps to give agents more context ( #4761 )
2022-06-01 11:13:10 +05:30
Fayaz Ahmed
3f382e5979
Handle falsy values for filename ( #4766 )
2022-05-31 16:38:24 +05:30
Sojan Jose
afc7c1ac64
chore: Update translations ( #4755 )
2022-05-30 18:39:20 +05:30
Devin Ellis
50d2dbd462
chore: Fix the exception while destructuring data in chatwoot:error listener ( #4702 )
2022-05-27 12:23:29 +05:30
Pranav Raj S
52fad886b8
feat: Add business hours in downloadable reports ( #4674 )
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Co-authored-by: Aswin Dev P.S <aswindevps@gmail.com>
2022-05-27 09:26:59 +05:30
Sojan Jose
dceeb57a1d
chore: Update translations from Crowdin ( #4751 )
2022-05-26 20:23:36 +05:30
Sojan Jose
ab05dd9b9b
chore: Improve the reauthorization requirement for Email Channel ( #4753 )
2022-05-26 20:23:00 +05:30
Tejaswini Chile
47a6d9681a
feat: send instagram message after 24 hours ( #4698 )
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Added MESSAGE_TAG: HUMAN_AGENT for Instagram messages if the user wants to send it after the standard message window.
Fixes #4689
2022-05-26 19:05:30 +05:30
Pranav Raj S
1215f37dda
fix: Remove translated keys from locale files ( #4748 )
2022-05-25 17:06:31 +05:30
Pranav Raj S
7434b60f71
fix: Revert changes to fix name updation from pre-chat form ( #4741 )
2022-05-25 12:38:23 +05:30
Pranav Raj S
56cd9bc0b8
chore: Add Assignable Agents API ( #4722 )
2022-05-23 19:24:07 +05:30
Sojan Jose
f74a1f7d5a
chore: Update translations ( #4691 )
2022-05-23 11:33:54 +05:30
Aswin Dev P.S
59969cc553
chore: Update conversations API to include unattended conversations. ( #4708 )
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* Update conversations API to include unattended conversations.
2022-05-22 00:38:41 -07:00
Aswin Dev P.S
8538660bbd
Add first_reply_created event in conversation ( #4576 )
2022-05-18 21:16:33 -07:00
Pranav Raj S
20565d09c0
fix: Update report method to fix issues with special characters ( #4697 )
2022-05-18 12:15:30 +05:30
Pranav Raj S
47f04ee3fe
chore: Add an option to download CSAT Reports ( #4694 )
2022-05-17 21:01:45 +05:30
Sojan
361ffbab82
Merge branch 'release/2.5.0' into develop
2022-05-16 16:55:34 +05:30
Pranav Raj S
b8f25d77bf
chore: Enable New Message Button on Contact Panel ( #4681 )
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Fixes : #4653
2022-05-16 16:41:40 +05:30
Tejaswini Chile
938fb887c4
feat: Portal endpoint ( #4633 )
2022-05-16 13:59:59 +05:30
Sojan Jose
f620bdec54
chore: Update translations ( #4682 )
2022-05-16 12:45:45 +05:30
Pranav Raj S
45e2cd4903
fix: Render links with target attribute ( #4685 )
2022-05-16 11:29:05 +05:30
Sojan Jose
6535624cd6
chore: Update translations from Crowdin ( #4665 )
2022-05-13 11:38:49 +05:30
Hricha Shandily
ab3ee74a86
chore: Update the note of Personal message signature ( #4679 )
2022-05-13 11:34:09 +05:30
Aswin Dev P.S
41b8901432
Fix: Agent Reports counts when they have access to multiple accounts ( #4663 )
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This change restricts the agent report API to fetch agent metrics from the current account.
Fixes : #4660
2022-05-11 14:31:57 +05:30
Tejaswini Chile
329d305e92
Fix: Creating contacts for already outgoing/echo messages ( #4668 )
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Check if the Instagram contact is already present in the system before throwing the exception.
Fixes : #4666
2022-05-11 14:29:38 +05:30
Sojan Jose
5c161e0fef
chore: Split Inbox Settings Page Component ( #4664 )
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Clean up the Inbox settings page component as the logic was growing complex.
- Moved subpages like collaborators and configuration to new components
- Moved Assignment settings to the collaborators tab
- Introduced a new inbox seeder to quickly preview setting pages of all inbox types when in development
2022-05-11 13:33:24 +05:30
Pranav Raj S
9cec091716
chore: Remove unused method scriptGenerator ( #4671 )
2022-05-11 12:05:42 +05:30
Tejaswini Chile
9ed1f5d96b
Fix: Make version changeable from the environment vars ( #4654 )
2022-05-10 19:20:55 +05:30
Sojan Jose
81d0405473
chore: Ability to update user email via Platform APIs ( #4659 )
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When the platform update API is called with a new user email, Chatwoot will still follow the same behaviour as in the dashboard where the user will have to confirm the new email activation link until the email gets updated on the user record.
In the case of platform APIs, this might not be the ideal behaviour since the original app will already have a flow to update the user emails. Hence we need to confirm the emails without the extra step in this case
fixes : #4510
2022-05-10 00:28:46 +05:30
Sojan Jose
5ce29a7beb
chore: Update translations from Crowdin ( #4652 )
2022-05-09 18:57:05 +05:30
Sojan Jose
04dfb034cc
chore: Upgrade Exception tracking ( #4638 )
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- Upgrade Sentry Libraries
- Enable provision for account and user info in error tracking
- Add ChatwootExceptionTracker
fixes : #4375
2022-05-09 14:23:19 +05:30
Aswin Dev P.S
360b438a55
Fix: Campaign triggers first_response reporting event ( #4607 )
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* Fix: Campaign triggers first_response reporting event
* fix spec failure
2022-05-09 01:34:52 -07:00
Jordan Brough
5b5a6d89c0
chore: "Channel::TwilioSms" to be unique on account_sid+phone_number ( #4188 )
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"Twilio::IncomingMessageService" searches for the correct "Channel::TwilioSms"
by account_sid+phone_number. If these values are duplicated then which record it
finds is indeterminate and may alternate between queries.
Co-authored-by: Sojan Jose <sojan@pepalo.com>
2022-05-07 17:57:16 +05:30
Pranav Raj S
2e0d43c093
chore: Use different files for widget and dashboard audio alert ( #4637 )
2022-05-06 20:19:36 +05:30
Fayaz Ahmed
ef850eda0f
feat: Add the SDK method to programatically toggle live chat bubble ( #4223 )
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Co-authored-by: Pranav Raj S <pranav@chatwoot.com>
2022-05-06 19:30:48 +05:30
Jordan Brough
77a6893203
feat: Open "Switch Account" modal when clicking account name on dashboard ( #4613 )
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Co-authored-by: Pranav Raj S <pranav@chatwoot.com>
2022-05-06 14:55:38 +05:30
Sojan Jose
8d2b719dc1
chore: Sentry issues ( #4623 )
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Fixes various issues reported on sentry
- Twilio channel creation validation errors
- Room Channel error with nil class
- Webhook Uri exception
2022-05-06 14:50:55 +05:30
Muhsin Keloth
4f9d41962a
fix: Pre chat custom fields drag and drop ( #4530 )
2022-05-06 12:01:34 +05:30
Sojan Jose
c9a8796a36
chore: Sentry Issue fixes ( #4618 )
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Address the following sentry issues
fixes : #4616 , #4617
2022-05-05 00:31:11 +05:30
giquieu
b3c8c83830
fix: unable to send audio messages on Telegram ( #4493 )
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- Changed the lib used to record the audio (videojs-record).
- Changed the audio recording format to .ogg, this will keep compatibility with sending to channels, Telegram, Whatsapp, Web Widget and API.
- Changed the visualization of recording waves, it is now using bars, the same format used by applications (Whatsapp and Telegram)
Fixes : #4115
2022-05-02 13:14:04 +05:30
Shivam Chahar
c1cc94e37c
Fix: Accept phone number in public contact api ( #4580 )
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This PR makes it possible to pass a phone number to the public contacts API.
Fixes #4023
2022-04-29 20:54:12 +05:30
Shivam Chahar
04194e7247
Fix: attachment name for incoming messages
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Use original_filename to get the name of the file attached to the message.
Had to add the message_type method to the WhatsApp/incoming_message_service due to the Assignment Branch Condition linter error for the attach_files method.
Fixes #4183
2022-04-28 21:02:17 +05:30
Aswin Dev P.S
8d04894744
fix: Add index in conversation and reporting event ( #4577 )
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Fixes chatwoot/product#422
2022-04-28 16:58:06 +05:30
Tejaswini Chile
cb38ec3267
chore: Allow Facebook channel to receive standby messages ( #4511 )
2022-04-28 01:14:03 +05:30
Pranav Raj S
8348392d43
fix: Disable automation on tweets ( #4571 )
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Fixes #4565
2022-04-27 20:10:40 +05:30
Aswin Dev P.S
95c7a24dd1
fix: Unattendeed conversation count in agent metrics ( #4568 )
2022-04-27 06:26:35 -07:00
Fayaz Ahmed
3d824855f0
Fix positioning of read ticks on attachment message bubbles ( #4545 )
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* Fix positioning of read ticks
* Review fixes
Co-authored-by: Sivin Varghese <64252451+iamsivin@users.noreply.github.com>
Co-authored-by: iamsivin <iamsivin@gmail.com>
2022-04-27 08:12:30 +05:30
Aswin Dev P.S
1bf2da180b
fix: Update agent metrics query to show data from current account ( #4557 )
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* Update agent metrics query to fetch data from current account
2022-04-26 05:52:13 -07:00
Muhsin Keloth
3a5e34fccb
fix: Check phone_number and email changes are exist before validation ( #4551 )
2022-04-26 15:13:28 +05:30
Sivin Varghese
fa031a0e2d
feat: Adds support for canned responses in contact messages ( #4453 )
2022-04-26 09:04:34 +05:30
Aswin Dev P.S
676796ddc7
feat: Add reports about live agent load ( #4537 )
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* feat: Add reports about live agent load
2022-04-25 07:34:41 -07:00
Pranav Raj S
899176a793
feat: Add event subscription option to webhooks ( #4540 )
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Co-authored-by: Sivin Varghese <64252451+iamsivin@users.noreply.github.com>
Co-authored-by: Muhsin Keloth <muhsinkeramam@gmail.com>
2022-04-25 17:44:42 +05:30
Muhsin Keloth
fa51fd1d73
fix: Bypass invalid values in contact patch end point ( #4519 )
2022-04-25 12:25:38 +05:30
Tejaswini Chile
1b3011b27b
fix: Add Attachment endpoint to save file against automation rule ( #4480 )
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Co-authored-by: fayazara <fayazara@gmail.com>
Co-authored-by: Pranav Raj S <pranav@chatwoot.com>
2022-04-24 12:02:40 +05:30
Tejaswini Chile
2acb48bbe0
feat: Add support for conversation attribute automation conditions in message event ( #4518 )
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Co-authored-by: Pranav Raj S <pranav@chatwoot.com>
2022-04-21 20:52:23 +05:30
Muhsin Keloth
b082b0e58c
fix: Dig params in widget contact end point ( #4516 )
2022-04-21 20:39:45 +05:30
Sojan
bd0ed322cc
Merge branch 'hotfix/2.4.1' into develop
2022-04-21 14:19:18 +05:30
Pranav Raj S
f769471439
fix: Issue with closed all hours ( #4521 )
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fixing the accidentally merged conditions for open all day and closed all day.
2022-04-21 14:14:56 +05:30
Muhsin Keloth
27ddd77a1b
chore: Sanitize html content ( #4498 )
2022-04-21 11:27:28 +05:30
Sojan Jose
2c73df4292
Chore: Provide fixed attachment URLs for Channels ( #4507 )
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Prior to this change, The attachment URL sent from Chatwoot to 3rd party integrations like Whatsapp and Facebook
involved a 301 redirect before the original content is served. This causes intermittent breakages for the sent attachments.
fixes : #3632
ref: https://blog.saeloun.com/2021/09/14/rails-7-adds-expiring-urls-to-active-storage.html
2022-04-20 22:42:13 +05:30
Fayaz Ahmed
2b2252b66e
feat: Add a read indicator for web-widget channel ( #4224 )
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Co-authored-by: Pranav Raj S <pranav@chatwoot.com>
2022-04-20 16:03:12 +05:30
Pranav Raj S
f2f0d466f2
chore: Update Help Center APIs to accomodate locale ( #4515 )
2022-04-20 16:00:37 +05:30
Muhsin Keloth
4f3a271355
chore: Add custom attributes in campaign.triggered event ( #4463 )
2022-04-20 10:49:52 +05:30
Muhsin Keloth
26f23a6e21
feat: Custom fields in pre-chat form ( #4189 )
2022-04-19 12:47:29 +05:30
Tejaswini Chile
1ccd29140d
Feat: send fb message outside of standard messaging window ( #4439 )
2022-04-19 12:21:20 +05:30
Sojan Jose
615a575bdd
fix: Agent typing indicator for website widget ( #4495 )
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When we migrated the pubsub tokens from contact to contact inboxes, we missed out on doing this update for the typing indicator events. Hence the agent typing events weren't visible on the widget side. This change fixes that and removes the necessary column contact pubsub token from the model.
fixes : #4476
2022-04-18 19:05:45 +05:30
