feat: add chatwoot ctl(cwctl) cli tool (#4836)

* chore: Add log messages for stages skipped during installation

* feat: allow chatwoot user to start/stop/restart chatwoot service

* feat: init options support

* feat: add option support to linux install script [c|h|i|l|s|u|wi]

Install/Update/Configure/Manage your Chatwoot installation
Example: cwctl -i master
Example: cwctl -l web
Example: cwctl --logs worker
Example: cwctl --upgrade
Example: cwctl -c

Installation/Upgrade:
  -i, --install             install Chatwoot with the git branch
specified
  -u, --upgrade             upgrade Chatwoot to latest version
  -s, --ssl                 fetch and install ssl certificates using
LetsEncrypt
  -w, --webserver           install and configure Nginx webserver

Management:
  -c, --console             open ruby console
  -l, --logs                tail logs from Chatwoot. Supported values
include web/worker.

Miscellaneous:
  -h, --help                display this help text and exit

* feat: add cwctl to PATH

* feat: add -v to cwctl

* chore: switch db migration to db:chatwoot_prepare

* fix: reload systemd files after update

* fix: improve -s -w cwctl options

* chore: throw error if run without options

Signed-off-by: Vishnu Narayanan <vishnu@chatwoot.com>

* feat: add -d/--debug option to cwctl

* fix: remove hardcoded ruby version in cwctl --upgrade

* chore: improve cwctl -v function

* fix: disable cwctl selfupdate

* chore: cleanup

* feat: allow chatwoot user to run cwctl

* chore: cwctl improve formatting for log messages

* fix: variable expansion inside heredoc

* feat: save pg_pass to file to support idempotency

One of the things preventing idempotency was the postgres
password generated at run-time to setup postgres initally.

This commit saves the password to the file if postgres setup function
is executed and reloads on future re-runs if needed.

* chore: formatting

* chore: add cwctl promotion message at the end of installation

* feat: add comments

* chore: add chatwoot and cwctl version files

* feat: add func to get latest chatwoot version

* chore: formatting

* feat: add --restart option to cwctl

* chore: update --help with restart option details

* chore: minor improvements to --restart

VERSION_CW

@@ -0,0 +1 @@
+2.6.0

VERSION_CWCTL

@@ -0,0 +1 @@
+2.0.7

deployment/chatwoot

@@ -0,0 +1,6 @@
+# give chatwoot user permission to start/stop/restart chatwoot systemd service
+
+%chatwoot ALL=NOPASSWD: /bin/systemctl start chatwoot.target
+%chatwoot ALL=NOPASSWD: /bin/systemctl stop chatwoot.target
+%chatwoot ALL=NOPASSWD: /bin/systemctl restart chatwoot.target
+%chatwoot ALL=NOPASSWD: /usr/local/bin/cwctl

deployment/setup_20.04.sh

@@ -1,14 +1,127 @@
 #!/usr/bin/env bash
 
-# Description: Chatwoot installation script
+# Description: Install and manage a Chatwoot installation.
 # OS: Ubuntu 20.04 LTS
-# Script Version: 1.0
+# Script Version: 2.0.7
 # Run this script as root
 
-set -eu -o pipefail
-trap exit_handler EXIT
+set -eu -o errexit -o pipefail -o noclobber -o nounset
+
+# -allow a command to fail with !’s side effect on errexit
+# -use return value from ${PIPESTATUS[0]}, because ! hosed $?
+! getopt --test > /dev/null 
+if [[ ${PIPESTATUS[0]} -ne 4 ]]; then
+    echo '`getopt --test` failed in this environment.'
+    exit 1
+fi
+
+# Global variables
+# option --output/-o requires 1 argument
+LONGOPTS=console,debug,help,install:,logs:,restart,ssl,upgrade,webserver,version
+OPTIONS=cdhi:l:rsuwv
+CWCTL_VERSION="2.0.7"
 pg_pass=$(head /dev/urandom | tr -dc A-Za-z0-9 | head -c 15 ; echo '')
 
+# if user does not specify an option
+if [ -z "$1" ]; then
+  echo "No options specified. Use --help to learn more."
+  exit 1
+fi
+
+# -regarding ! and PIPESTATUS see above
+# -temporarily store output to be able to check for errors
+# -activate quoting/enhanced mode (e.g. by writing out “--options”)
+# -pass arguments only via   -- "$@"   to separate them correctly
+! PARSED=$(getopt --options=$OPTIONS --longoptions=$LONGOPTS --name "$0" -- "$@")
+if [[ ${PIPESTATUS[0]} -ne 0 ]]; then
+    # e.g. return value is 1
+    #  then getopt has complained about wrong arguments to stdout
+    exit 2
+fi
+# read getopt’s output this way to handle the quoting right:
+eval set -- "$PARSED"
+
+c=n d=n h=n i=n l=n r=n s=n u=n w=n v=n BRANCH=master SERVICE=web
+# Iterate options in order and nicely split until we see --
+while true; do
+    case "$1" in
+        -c|--console)
+            c=y
+            break
+            ;;
+        -d|--debug)
+            d=y
+            break
+            ;;
+        -h|--help)
+            h=y
+            break
+            ;;
+        -i|--install)
+            i=y
+            BRANCH="$2"
+            break
+            ;;
+        -l|--logs)
+            l=y
+            SERVICE="$2"
+            break
+            ;;
+        -r|--restart)
+            r=y
+            break
+            ;;
+        -s|--ssl)
+            s=y
+            shift
+            ;;
+        -u|--upgrade)
+            u=y
+            break
+            ;;
+        -w|--webserver)
+            w=y
+            shift
+            ;;
+        -v|--version)
+            v=y
+            shift
+            ;;
+        --)
+            shift
+            break
+            ;;
+        *)
+            echo "Invalid option(s) specified. Use help(-h) to learn more."
+            exit 3
+            ;;
+    esac
+done
+
+# log if debug flag set
+if [ "$d" == "y" ]; then
+  echo "console: $c, debug: $d, help: $h, install: $i, BRANCH: $BRANCH, \
+  logs: $l, SERVICE: $SERVICE, ssl: $s, upgrade: $u, webserver: $w"
+fi
+
+# exit if script is not run as root
+if [ "$(id -u)" -ne 0 ]; then
+  echo 'This needs to be run as root.' >&2
+  exit 1
+fi
+
+trap exit_handler EXIT
+
+##############################################################################
+# Invoked upon EXIT signal from bash
+# Upon non-zero exit, notifies the user to check log file.
+# Globals:
+#   None
+# Arguments:
+#   None
+# Outputs:
+#   None
+##############################################################################
 function exit_handler() {
   if [ "$?" -ne 0 ]; then
    echo -en "\nSome error has occured. Check '/var/log/chatwoot-setup.log' for details.\n"
@@ -16,33 +129,41 @@ function exit_handler() {
   fi
 }
 
-if [ "$(id -u)" -ne 0 ]; then
-  echo 'This script should be run as root.' >&2
-  exit 1
-fi
-
-if [[ -z "$1" ]]; then
-  BRANCH="master"
-else
-  BRANCH="$1"
-fi
-
+##############################################################################
+# Read user input related to domain setup
+# Globals:
+#   domain_name
+#   le_email
+# Arguments:
+#   None
+# Outputs:
+#   None
+##############################################################################
 function get_domain_info() {
-  read -rp 'Enter the domain/subdomain for Chatwoot (e.g., chatwoot.domain.com) :' domain_name
-  read -rp 'Enter an email address for LetsEncrypt to send reminders when your SSL certificate is up for renewal :' le_email
+  read -rp 'Enter the domain/subdomain for Chatwoot (e.g., chatwoot.domain.com): ' domain_name
+  read -rp 'Enter an email address for LetsEncrypt to send reminders when your SSL certificate is up for renewal: ' le_email
   cat << EOF
 
-This script will generate SSL certificates via LetsEncrypt and serve Chatwoot at
-https://$domain_name. Proceed further once you have pointed your DNS to the IP of the instance.
+This script will generate SSL certificates via LetsEncrypt and
+serve Chatwoot at https://$domain_name.
+Proceed further once you have pointed your DNS to the IP of the instance.
 
 EOF
   read -rp 'Do you wish to proceed? (yes or no): ' exit_true
-  if [ "$exit_true" == "no" ]
-  then
+  if [ "$exit_true" == "no" ]; then
     exit 1
   fi
 }
 
+##############################################################################
+# Install common dependencies
+# Globals:
+#   None
+# Arguments:
+#   None
+# Outputs:
+#   None
+##############################################################################
 function install_dependencies() {
   apt update && apt upgrade -y
   apt install -y curl
@@ -60,16 +181,58 @@ function install_dependencies() {
       libgmp-dev libncurses5-dev libffi-dev libgdbm6 libgdbm-dev sudo
 }
 
+##############################################################################
+# Install postgres and redis
+# Globals:
+#   None
+# Arguments:
+#   None
+# Outputs:
+#   None
+##############################################################################
 function install_databases() {
   apt install -y postgresql postgresql-contrib redis-server
 }
 
+##############################################################################
+# Install nginx and cerbot for LetsEncrypt
+# Globals:
+#   None
+# Arguments:
+#   None
+# Outputs:
+#   None
+##############################################################################
 function install_webserver() {
   apt install -y nginx nginx-full certbot python3-certbot-nginx
 }
 
+##############################################################################
+# Create chatwoot linux user
+# Globals:
+#   None
+# Arguments:
+#   None
+# Outputs:
+#   None
+##############################################################################
+function create_cw_user() {
+  if ! id -u "chatwoot"; then
+    adduser --disabled-login --gecos "" chatwoot
+  fi
+}
+
+##############################################################################
+# Install rvm(ruby version manager)
+# Globals:
+#   None
+# Arguments:
+#   None
+# Outputs:
+#   None
+##############################################################################
 function configure_rvm() {
-  adduser --disabled-login --gecos "" chatwoot
+  create_cw_user
 
   gpg --keyserver hkp://keyserver.ubuntu.com --recv-keys 409B6B1796C275462A1703113804BB82D39DC0E3 7D2BAF1CF37B13E2069D6956105BD0E739499BDB
   gpg2 --keyserver hkp://keyserver.ubuntu.com --recv-keys 409B6B1796C275462A1703113804BB82D39DC0E3 7D2BAF1CF37B13E2069D6956105BD0E739499BDB
@@ -77,28 +240,85 @@ function configure_rvm() {
   adduser chatwoot rvm
 }
 
+##############################################################################
+# Save the pgpass used to setup postgres
+# Globals:
+#   None
+# Arguments:
+#   None
+# Outputs:
+#   None
+##############################################################################
+function save_pgpass() {
+  mkdir -p /opt/chatwoot/config
+  file="/opt/chatwoot/config/.pg_pass"
+  if ! test -f "$file"; then
+    echo $pg_pass > /opt/chatwoot/config/.pg_pass
+  fi
+}
+
+##############################################################################
+# Get the pgpass used to setup postgres if installation fails midway
+# and needs to be re-run
+# Globals:
+#   pg_pass
+# Arguments:
+#   None
+# Outputs:
+#   None
+##############################################################################
+function get_pgpass() {
+  file="/opt/chatwoot/config/.pg_pass"
+  if test -f "$file"; then
+    pg_pass=$(cat $file)
+  fi
+
+}
+
+##############################################################################
+# Configure postgres to create chatwoot db user.
+# Enable postgres and redis systemd services.
+# Globals:
+#   None
+# Arguments:
+#   None
+# Outputs:
+#   None
+##############################################################################
 function configure_db() {
- sudo -i -u postgres psql << EOF
-  \set pass `echo $pg_pass`
-  CREATE USER chatwoot CREATEDB;
-  ALTER USER chatwoot PASSWORD :'pass';
-  ALTER ROLE chatwoot SUPERUSER;
-  UPDATE pg_database SET datistemplate = FALSE WHERE datname = 'template1';
-  DROP DATABASE template1;
-  CREATE DATABASE template1 WITH TEMPLATE = template0 ENCODING = 'UNICODE';
-  UPDATE pg_database SET datistemplate = TRUE WHERE datname = 'template1';
-  \c template1
-  VACUUM FREEZE;
+  save_pgpass
+  get_pgpass
+  sudo -i -u postgres psql << EOF
+    \set pass `echo $pg_pass`
+    CREATE USER chatwoot CREATEDB;
+    ALTER USER chatwoot PASSWORD :'pass';
+    ALTER ROLE chatwoot SUPERUSER;
+    UPDATE pg_database SET datistemplate = FALSE WHERE datname = 'template1';
+    DROP DATABASE template1;
+    CREATE DATABASE template1 WITH TEMPLATE = template0 ENCODING = 'UNICODE';
+    UPDATE pg_database SET datistemplate = TRUE WHERE datname = 'template1';
+    \c template1
+    VACUUM FREEZE;
 EOF
 
   systemctl enable redis-server.service
   systemctl enable postgresql
-
 }
 
+##############################################################################
+# Install Chatwoot
+# This includes setting up ruby, cloning repo and installing dependencies.
+# Globals:
+#   pg_pass
+# Arguments:
+#   None
+# Outputs:
+#   None
+##############################################################################
 function setup_chatwoot() {
-  secret=$(head /dev/urandom | tr -dc A-Za-z0-9 | head -c 63 ; echo '')
-  RAILS_ENV=production
+  local secret=$(head /dev/urandom | tr -dc A-Za-z0-9 | head -c 63 ; echo '')
+  local RAILS_ENV=production
+  get_pgpass
 
   sudo -i -u chatwoot << EOF
   rvm --version
@@ -123,34 +343,64 @@ function setup_chatwoot() {
 
   rake assets:precompile RAILS_ENV=production
 EOF
-
 }
 
-
+##############################################################################
+# Run database migrations.
+# Globals:
+#   None
+# Arguments:
+#   None
+# Outputs:
+#   None
+##############################################################################
 function run_db_migrations(){
   sudo -i -u chatwoot << EOF
   cd chatwoot
-  RAILS_ENV=production bundle exec rake db:create
-  RAILS_ENV=production bundle exec rake db:reset
+  RAILS_ENV=production bundle exec rails db:chatwoot_prepare
 EOF
-
 }
 
-
+##############################################################################
+# Setup Chatwoot systemd services and cwctl CLI
+# Globals:
+#   None
+# Arguments:
+#   None
+# Outputs:
+#   None
+##############################################################################
 function configure_systemd_services() {
   cp /home/chatwoot/chatwoot/deployment/chatwoot-web.1.service /etc/systemd/system/chatwoot-web.1.service
   cp /home/chatwoot/chatwoot/deployment/chatwoot-worker.1.service /etc/systemd/system/chatwoot-worker.1.service
   cp /home/chatwoot/chatwoot/deployment/chatwoot.target /etc/systemd/system/chatwoot.target
 
+  cp /home/chatwoot/chatwoot/deployment/chatwoot /etc/sudoers.d/chatwoot
+  cp /home/chatwoot/chatwoot/deployment/setup_20.04.sh /usr/local/bin/cwctl
+  chmod +x /usr/local/bin/cwctl
+
   systemctl enable chatwoot.target
   systemctl start chatwoot.target
 }
 
-
+##############################################################################
+# Fetch and install SSL certificates from LetsEncrypt
+# Modify the nginx config and restart nginx.
+# Also modifies FRONTEND_URL in .env file.
+# Globals:
+#   None
+# Arguments:
+#   domain_name
+#   le_email
+# Outputs:
+#   None
+##############################################################################
 function setup_ssl() {
-  echo "debug: setting up ssl"
-  echo "debug: domain: $domain_name"
-  echo "debug: letsencrypt email: $le_email"
+  if [ "$d" == "y" ]; then
+    echo "debug: setting up ssl"
+    echo "debug: domain: $domain_name"
+    echo "debug: letsencrypt email: $le_email"
+  fi
   curl https://ssl-config.mozilla.org/ffdhe4096.txt >> /etc/ssl/dhparam
   wget https://raw.githubusercontent.com/chatwoot/chatwoot/develop/deployment/nginx_chatwoot.conf
   cp nginx_chatwoot.conf /etc/nginx/sites-available/nginx_chatwoot.conf
@@ -165,75 +415,123 @@ EOF
   systemctl restart chatwoot.target
 }
 
+##############################################################################
+# Setup logging
+# Globals:
+#   LOG_FILE
+# Arguments:
+#   None
+# Outputs:
+#   None
+##############################################################################
 function setup_logging() {
   touch /var/log/chatwoot-setup.log
   LOG_FILE="/var/log/chatwoot-setup.log"
 }
 
-function main() {
+function ssl_success_message() {
+    cat << EOF
 
-  setup_logging
+***************************************************************************
+Woot! Woot!! Chatwoot server installation is complete.
+The server will be accessible at https://$domain_name
+
+Join the community at https://chatwoot.com/community
+***************************************************************************
+
+EOF
+}
+
+function cwctl_message() {
+  echo $'\U0001F680 Try out the all new Chatwoot CLI tool to manage your installation.'
+  echo $'\U0001F680 Type "cwctl --help" to learn more.'
+}
+
+
+##############################################################################
+# This function handles the installation(-i/--install)
+# Globals:
+#   CW_VERSION
+# Arguments:
+#   None
+# Outputs:
+#   None
+##############################################################################
+function get_cw_version() {
+  CW_VERSION=$(curl -s https://app.chatwoot.com/api | python3 -c 'import sys,json;data=json.loads(sys.stdin.read()); print(data["version"])')
+}
+
+##############################################################################
+# This function handles the installation(-i/--install)
+# Globals:
+#   configure_webserver
+#   install_pg_redis
+# Arguments:
+#   None
+# Outputs:
+#   None
+##############################################################################
+function install() {
+  get_cw_version
   cat << EOF
 
 ***************************************************************************
-              Chatwoot Installation (latest)
+              Chatwoot Installation (v$CW_VERSION)
 ***************************************************************************
 
 For more verbose logs, open up a second terminal and follow along using,
-'tail -f /var/log/chatwoot'.
+'tail -f /var/log/chatwoot-setup.log'.
 
 EOF
 
   sleep 3
   read -rp 'Would you like to configure a domain and SSL for Chatwoot?(yes or no): ' configure_webserver
 
-  if [ "$configure_webserver" == "yes" ]
-  then
+  if [ "$configure_webserver" == "yes" ]; then
     get_domain_info
   fi
 
   echo -en "\n"
   read -rp 'Would you like to install Postgres and Redis? (Answer no if you plan to use external services): ' install_pg_redis
 
-  if [ "$install_pg_redis" == "no" ]
-  then
-    echo "***** Skipping Postgres and Redis installation. ****"
-  fi
-
   echo -en "\n➥ 1/9 Installing dependencies. This takes a while.\n"
   install_dependencies &>> "${LOG_FILE}"
 
-  if [ "$install_pg_redis" != "no" ]
-  then
-    echo "➥ 2/9 Installing databases"
+  if [ "$install_pg_redis" != "no" ]; then
+    echo "➥ 2/9 Installing databases."
     install_databases &>> "${LOG_FILE}"
+  else
+    echo "➥ 2/9 Skipping Postgres and Redis installation."
   fi
 
-  if [ "$configure_webserver" == "yes" ]
-  then
-    echo "➥ 3/9 Installing webserver"
+  if [ "$configure_webserver" == "yes" ]; then
+    echo "➥ 3/9 Installing webserver."
     install_webserver &>> "${LOG_FILE}"
+  else
+    echo "➥ 3/9 Skipping webserver installation."
   fi
 
   echo "➥ 4/9 Setting up Ruby"
   configure_rvm &>> "${LOG_FILE}"
 
-  if [ "$install_pg_redis" != "no" ]
-  then
-    echo "➥ 5/9 Setting up the database"
+  if [ "$install_pg_redis" != "no" ]; then
+    echo "➥ 5/9 Setting up the database."
     configure_db &>> "${LOG_FILE}"
+  else
+    echo "➥ 5/9 Skipping database setup."
   fi
 
-  echo "➥ 6/9 Installing Chatwoot. This takes a while."
+  echo "➥ 6/9 Installing Chatwoot. This takes a long while."
   setup_chatwoot &>> "${LOG_FILE}"
 
-  if [ "$install_pg_redis" != "no" ]
-  then
-    echo "➥ 7/9 Running migrations"
+  if [ "$install_pg_redis" != "no" ]; then
+    echo "➥ 7/9 Running database migrations."
     run_db_migrations &>> "${LOG_FILE}"
+  else
+    echo "➥ 7/9 Skipping database migrations."
   fi
 
-  echo "➥ 8/9 Setting up systemd services"
+  echo "➥ 8/9 Setting up systemd services."
   configure_systemd_services &>> "${LOG_FILE}"
 
   public_ip=$(curl http://checkip.amazonaws.com -s)
@@ -241,6 +539,7 @@ EOF
   if [ "$configure_webserver" != "yes" ]
   then
     cat << EOF
+➥ 9/9 Skipping SSL/TLS setup.
 
 ***************************************************************************
 Woot! Woot!! Chatwoot server installation is complete.
@@ -251,24 +550,20 @@ https://www.chatwoot.com/docs/deployment/deploy-chatwoot-in-linux-vm
 
 Join the community at https://chatwoot.com/community
 ***************************************************************************
+
 EOF
+  cwctl_message
   else
-    echo "➥ 9/9 Setting up SSL/TLS"
+    echo "➥ 9/9 Setting up SSL/TLS."
     setup_ssl &>> "${LOG_FILE}"
-    cat << EOF
-
-***************************************************************************
-Woot! Woot!! Chatwoot server installation is complete.
-The server will be accessible at https://$domain_name
-
-Join the community at https://chatwoot.com/community
-***************************************************************************
-EOF
+    ssl_success_message
+    cwctl_message
   fi
 
   if [ "$install_pg_redis" == "no" ]
   then
 cat <<EOF
+
 ***************************************************************************
 The database migrations had not run as Postgres and Redis were not installed
 as part of the installation process. After modifying the environment
@@ -276,11 +571,257 @@ variables (in the .env file) with your external database credentials, run
 the database migrations using the below command.
 'RAILS_ENV=production bundle exec rails db:chatwoot_prepare'.
 ***************************************************************************
+
 EOF
+  cwctl_message
   fi
 
 exit 0
 
 }
 
+##############################################################################
+# Access ruby console (-c/--console)
+# Globals:
+#   None
+# Arguments:
+#   None
+# Outputs:
+#   None
+##############################################################################
+function get_console() {
+  sudo -i -u chatwoot bash -c " cd chatwoot && RAILS_ENV=production bundle exec rails c"
+}
+
+##############################################################################
+# Prints the help message (-c/--console)
+# Globals:
+#   None
+# Arguments:
+#   None
+# Outputs:
+#   None
+##############################################################################
+function help() {
+
+  cat <<EOF
+Usage: cwctl [OPTION]...
+Install and manage your Chatwoot installation.
+
+Example: cwctl -i master
+Example: cwctl -l web
+Example: cwctl --logs worker
+Example: cwctl --upgrade
+Example: cwctl -c
+
+Installation/Upgrade:
+  -i, --install             install Chatwoot with the git branch specified
+  -u, --upgrade             upgrade Chatwoot to latest version
+  -s, --ssl                 fetch and install ssl certificates using LetsEncrypt
+  -w, --webserver           install and configure Nginx webserver with SSL
+
+Management:
+  -c, --console             open ruby console
+  -l, --logs                view logs from Chatwoot. Supported values include web/worker.
+  -r, --restart             restart Chatwoot server
+  
+Miscellaneous:
+  -d, --debug               show debug messages
+  -v, --version             display version information and exit
+  -h, --help                display this help text and exit
+
+Exit status:
+Returns 0 if successful; non-zero otherwise.
+
+Report bugs at https://github.com/chatwoot/chatwoot/issues
+Get help, https://chatwoot.com/community
+
+EOF
+}
+
+##############################################################################
+# Get Chatwoot web/worker logs (-l/--logs)
+# Globals:
+#   None
+# Arguments:
+#   None
+# Outputs:
+#   None
+##############################################################################
+function get_logs() {
+  if [ "$SERVICE" == "worker" ]; then
+    journalctl -u chatwoot-worker.1.service -f
+  else
+    journalctl -u chatwoot-web.1.service -f
+  fi
+}
+
+##############################################################################
+# Setup SSL (-s/--ssl)
+# Installs nginx if not available.
+# Globals:
+#   domain_name
+#   le_email
+# Arguments:
+#   None
+# Outputs:
+#   None
+##############################################################################
+function ssl() {
+   echo "Setting up ssl"
+   get_domain_info
+   if ! systemctl -q is-active nginx; then
+    install_webserver
+   fi
+   setup_ssl
+   ssl_success_message
+}
+
+##############################################################################
+# Upgrade an existing installation to latest stable version(-u/--upgrade)
+# Globals:
+#   None
+# Arguments:
+#   None
+# Outputs:
+#   None
+##############################################################################
+function upgrade() {
+  get_cw_version
+  echo "Upgrading Chatwoot to v$CW_VERSION"
+
+  sudo -i -u chatwoot << "EOF"
+
+  # Navigate to the Chatwoot directory
+  cd chatwoot
+
+  # Pull the latest version of the master branch
+  git checkout master && git pull
+
+  # Ensure the ruby version is upto date
+  # Parse the latest ruby version
+  latest_ruby_version="$(cat '.ruby-version')"
+  rvm install "ruby-$latest_ruby_version"
+  rvm use "$latest_ruby_version" --default
+
+  # Update dependencies
+  bundle
+  yarn
+
+  # Recompile the assets
+  rake assets:precompile RAILS_ENV=production
+
+  # Migrate the database schema
+  RAILS_ENV=production bundle exec rake db:migrate
+
+EOF
+
+  # Copy the updated targets
+  cp /home/chatwoot/chatwoot/deployment/chatwoot-web.1.service /etc/systemd/system/chatwoot-web.1.service
+  cp /home/chatwoot/chatwoot/deployment/chatwoot-worker.1.service /etc/systemd/system/chatwoot-worker.1.service
+  cp /home/chatwoot/chatwoot/deployment/chatwoot.target /etc/systemd/system/chatwoot.target
+
+  cp /home/chatwoot/chatwoot/deployment/chatwoot /etc/sudoers.d/chatwoot
+  # TODO:(@vn) handle cwctl updates
+
+  systemctl daemon-reload
+
+  # Restart the chatwoot server
+  systemctl restart chatwoot.target
+
+}
+
+##############################################################################
+# Restart Chatwoot server (-r/--restart)
+# Globals:
+#   None
+# Arguments:
+#   None
+# Outputs:
+#   None
+##############################################################################
+function restart() {
+  systemctl restart chatwoot.target
+  systemctl status chatwoot.target
+}
+
+##############################################################################
+# Install nginx and setup SSL (-w/--webserver)
+# Globals:
+#   domain_name
+#   le_email
+# Arguments:
+#   None
+# Outputs:
+#   None
+##############################################################################
+function webserver() {
+  echo "Installing nginx"
+  ssl
+  #TODO(@vn): allow installing nginx only without SSL
+}
+
+##############################################################################
+# Print cwctl version (-v/--version)
+# Globals:
+#   None
+# Arguments:
+#   None
+# Outputs:
+#   None
+##############################################################################
+function version() {
+  echo "cwctl v$CWCTL_VERSION alpha build"
+}
+
+##############################################################################
+# main function that handles the control flow
+# Globals:
+#   None
+# Arguments:
+#   None
+# Outputs:
+#   None
+##############################################################################
+function main() {
+  setup_logging
+
+  if [ "$c" == "y" ]; then
+    get_console
+  fi
+  
+  if [ "$h" == "y" ]; then
+    help
+  fi
+
+  if [ "$i" == "y" ]; then
+    install
+  fi
+
+  if [ "$l" == "y" ]; then
+    get_logs
+  fi
+
+  if [ "$r" == "y" ]; then
+    restart
+  fi
+  
+  if [ "$s" == "y" ]; then
+    ssl
+  fi
+
+  if [ "$u" == "y" ]; then
+    upgrade
+  fi
+
+  if [ "$w" == "y" ]; then
+    webserver
+  fi
+
+  if [ "$v" == "y" ]; then
+    version
+  fi
+
+}
+
 main "$@"