Chatwoot/app/views/api/v2/accounts/reports/teams.csv.erb

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<% headers = [
I18n.t('reports.team_csv.team_name'),
I18n.t('reports.team_csv.conversations_count'),
I18n.t('reports.team_csv.avg_first_response_time'),
I18n.t('reports.team_csv.avg_resolution_time')
]
%>
<%= CSV.generate_line headers -%>
<% @report_data.each do |row| %>
<%= CSV.generate_line row -%>
<% end %>
<%= CSV.generate_line [I18n.t('reports.period', since: Date.strptime(params[:since], '%s'), until: Date.strptime(params[:until], '%s'))] %>