2020-05-04 12:03:55 +00:00
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{
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"REPORT": {
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"HEADER": "Relatórios",
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"LOADING_CHART": "Carregando dados do gráfico...",
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"NO_ENOUGH_DATA": "Não existem dados suficientes para gerar o relatório. Tente novamente mais tarde.",
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2020-12-22 12:31:10 +00:00
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"DOWNLOAD_AGENT_REPORTS": "Baixar relatórios de agentes",
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2020-09-27 13:26:52 +00:00
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"METRICS": {
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"CONVERSATIONS": {
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2020-05-04 12:03:55 +00:00
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"NAME": "Conversas",
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"DESC": "( Total )"
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},
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2020-09-27 13:26:52 +00:00
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"INCOMING_MESSAGES": {
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2020-05-04 12:03:55 +00:00
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"NAME": "Mensagens Recebidas",
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"DESC": "( Total )"
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},
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2020-09-27 13:26:52 +00:00
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"OUTGOING_MESSAGES": {
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2020-05-04 12:03:55 +00:00
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"NAME": "Mensagens enviadas",
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"DESC": "( Total )"
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},
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2020-09-27 13:26:52 +00:00
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"FIRST_RESPONSE_TIME": {
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2020-05-04 12:03:55 +00:00
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"NAME": "Primeira resposta",
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"DESC": "(Média)"
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},
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2020-09-27 13:26:52 +00:00
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"RESOLUTION_TIME": {
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2020-05-04 12:03:55 +00:00
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"NAME": "Tempo de resolução",
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"DESC": "(Média)"
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},
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2020-09-27 13:26:52 +00:00
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"RESOLUTION_COUNT": {
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2021-01-18 07:06:26 +00:00
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"NAME": "Contagem de Resolução",
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2020-05-04 12:03:55 +00:00
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"DESC": "( Total )"
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}
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2020-09-27 13:26:52 +00:00
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},
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2020-05-04 12:03:55 +00:00
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"DATE_RANGE": [
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{
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"id": 0,
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"name": "Últimos 7 dias"
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},
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{
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"id": 1,
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"name": "Últimos 30 dias"
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2021-05-17 18:23:19 +00:00
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},
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{
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"id": 2,
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2021-06-15 16:45:18 +00:00
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"name": "Últimos 3 meses"
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2021-05-17 18:23:19 +00:00
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},
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{
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"id": 3,
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2021-06-15 16:45:18 +00:00
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"name": "Últimos 6 meses"
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2021-05-17 18:23:19 +00:00
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},
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{
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"id": 4,
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2021-06-15 16:45:18 +00:00
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"name": "Ano passado"
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2020-05-04 12:03:55 +00:00
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}
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]
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}
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}
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