Chatwoot/app/javascript/dashboard/i18n/locale/zh_TW/report.json

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{
"REPORT": {
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"HEADER": "Overview",
"LOADING_CHART": "正在載入图表數據...",
"NO_ENOUGH_DATA": "我們没有收到足夠的數據來生成報表,請稍後再試。",
"DOWNLOAD_AGENT_REPORTS": "下載客服報告",
"METRICS": {
"CONVERSATIONS": {
"NAME": "會話",
"DESC": "(總計)"
},
"INCOMING_MESSAGES": {
"NAME": "收到的消息",
"DESC": "(總計)"
},
"OUTGOING_MESSAGES": {
"NAME": "發送的消息",
"DESC": "(總計)"
},
"FIRST_RESPONSE_TIME": {
"NAME": "首次回覆時間",
"DESC": "( 平均)"
},
"RESOLUTION_TIME": {
"NAME": "解決時間",
"DESC": "( 平均)"
},
"RESOLUTION_COUNT": {
"NAME": "已解決的數量",
"DESC": "(總計)"
}
},
"DATE_RANGE": [
{
"id": 0,
"name": "最近7天"
},
{
"id": 1,
"name": "最近30天"
},
{
"id": 2,
"name": "三個月內"
},
{
"id": 3,
"name": "六個月內"
},
{
"id": 4,
"name": "去年"
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},
{
"id": 5,
"name": "Custom date range"
}
],
"CUSTOM_DATE_RANGE": {
"CONFIRM": "Apply",
"PLACEHOLDER": "Select date range"
}
},
"CSAT_REPORTS": {
"HEADER": "CSAT Reports",
"NO_RECORDS": "There are no CSAT survey responses available.",
"TABLE": {
"HEADER": {
"CONTACT_NAME": "Contact",
"AGENT_NAME": "Assigned agent",
"RATING": "Rating",
"FEEDBACK_TEXT": "Feedback comment"
}
},
"METRIC": {
"TOTAL_RESPONSES": {
"LABEL": "Total responses",
"TOOLTIP": "Total number of responses collected"
},
"SATISFACTION_SCORE": {
"LABEL": "Satisfaction score",
"TOOLTIP": "Total number of positive responses / Total number of responses * 100"
},
"RESPONSE_RATE": {
"LABEL": "Response rate",
"TOOLTIP": "Total number of responses / Total number of CSAT survey messages sent * 100"
}
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}
}
}