Chatwoot/config/locales/en.yml

# Files in the config/locales directory are used for internationalization
# and are automatically loaded by Rails. If you want to use locales other
# than English, add the necessary files in this directory.
#
# To use the locales, use `I18n.t`:
#
#     I18n.t 'hello'
#
# In views, this is aliased to just `t`:
#
#     <%= t('hello') %>
#
# To use a different locale, set it with `I18n.locale`:
#
#     I18n.locale = :es
#
# This would use the information in config/locales/es.yml.
#
# The following keys must be escaped otherwise they will not be retrieved by
# the default I18n backend:
#
# true, false, on, off, yes, no
#
# Instead, surround them with single quotes.
#
# en:
#   'true': 'foo'
#
# To learn more, please read the Rails Internationalization guide
# available at https://guides.rubyonrails.org/i18n.html.

en:
  hello: "Hello world"
  messages:
    reset_password_success: Woot! Request for password reset is successful. Check your mail for instructions.
    reset_password_failure: Uh ho! We could not find any user with the specified email.

  errors:
    webhook:
      invalid: Invalid events
    signup:
      disposable_email: We do not allow disposable emails
      invalid_email: You have entered an invalid email
      email_already_exists: "You have already signed up for an account with %{email}"
      failed: Signup failed
    contacts:
      import:
        failed: File is blank

  reports:
    period: Reporting period %{since} to %{until}
    agent_csv:
      agent_name: Agent name
      conversations_count: Conversations count
      avg_first_response_time: Avg first response time (Minutes)
      avg_resolution_time: Avg resolution time (Minutes)
    inbox_csv:
      inbox_name: Inbox name
      inbox_type: Inbox type
      conversations_count: No. of conversations
      avg_first_response_time: Avg first response time (Minutes)
      avg_resolution_time: Avg resolution time (Minutes)
    label_csv:
      label_title: Label
      conversations_count: No. of conversations
      avg_first_response_time: Avg first response time (Minutes)
      avg_resolution_time: Avg resolution time (Minutes)
    team_csv:
      team_name: Team name
      conversations_count: Conversations count
      avg_first_response_time: Avg first response time (Minutes)
      avg_resolution_time: Avg resolution time (Minutes)
    default_group_by: day
    csat:
      headers:
        contact_name: Contact Name
        contact_email_address: Contact Email Address
        contact_phone_number: Contact Phone Number
        link_to_the_conversation: Link to the conversation
        agent_name: Agent Name
        rating: Rating
        feedback: Feedback Comment
        recorded_at: Recorded date

  notifications:
    notification_title:
      conversation_creation: "[New conversation] - #%{display_id} has been created in %{inbox_name}"
      conversation_assignment: "[Assigned to you] - #%{display_id} has been assigned to you"
      assigned_conversation_new_message: "[New message] - #%{display_id} %{content}"
      conversation_mention: "You have been mentioned in conversation [ID - %{display_id}] by %{name}"
  conversations:
    messages:
      instagram_story_content: "%{story_sender} mentioned you in the story: "
      deleted: This message was deleted
    activity:
      status:
        resolved: "Conversation was marked resolved by %{user_name}"
        contact_resolved: "Conversation was resolved by %{contact_name}"
        open: "Conversation was reopened by %{user_name}"
        pending: "Conversation was marked as pending by %{user_name}"
        snoozed: "Conversation was snoozed by %{user_name}"
        auto_resolved: "Conversation was marked resolved by system due to %{duration} days of inactivity"
      assignee:
        self_assigned: "%{user_name} self-assigned this conversation"
        assigned: "Assigned to %{assignee_name} by %{user_name}"
        removed: "Conversation unassigned by %{user_name}"
      team:
        assigned: "Assigned to %{team_name} by %{user_name}"
        assigned_with_assignee: "Assigned to %{assignee_name} via %{team_name} by %{user_name}"
        removed: "Unassigned from %{team_name} by %{user_name}"
      labels:
        added: "%{user_name} added %{labels}"
        removed: "%{user_name} removed %{labels}"
      muted: "%{user_name} has muted the conversation"
      unmuted: "%{user_name} has unmuted the conversation"
    templates:
      greeting_message_body: "%{account_name} typically replies in a few hours."
      ways_to_reach_you_message_body: "Give the team a way to reach you."
      email_input_box_message_body: "Get notified by email"
      csat_input_message_body: "Please rate the conversation"
    reply:
      email:
        header:
          from_with_name: '%{assignee_name} from %{inbox_name} <%{from_email}>'
          reply_with_name: '%{assignee_name} from %{inbox_name} <reply+%{reply_email}>'
      email_subject: "New messages on this conversation"
      transcript_subject: "Conversation Transcript"
    survey:
      response: "Please rate this conversation, %{link}"
  contacts:
    online:
      delete: "%{contact_name} is Online, please try again later"
  integration_apps:
    slack:
      name: "Slack"
      description: "Slack is a chat tool that brings all your communication together in one place. By integrating Slack, you can get notified of all the new conversations in your account right inside your Slack."
    webhooks:
      name: "Webhooks"
      description: "Webhook events provide you the realtime information about what's happening in your account. You can make use of the webhooks to communicate the events to your favourite apps like Slack or Github. Click on Configure to set up your webhooks."
    dialogflow:
      name: "Dialogflow"
      description: "Build chatbots using Dialogflow and connect them to your inbox quickly. Let the bots handle the queries before handing them off to a customer service agent."
    fullcontact:
      name: "Fullcontact"
      description: "FullContact integration helps to enrich visitor profiles. Identify the users as soon as they share their email address and offer them tailored customer service. Connect your FullContact to your account by sharing the FullContact API Key."