feat(bot): add help command for user and operator roles
Introduced a `help_command` method to provide users and operators with a list of available commands specific to their roles. This enhancement improves user experience by offering quick access to critical command information directly within the chat environment.
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@ -496,3 +496,37 @@ class ApplicationBot:
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await self.client.room_send(
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await self.client.room_send(
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target_room_id, "m.room.message", event.source["content"]
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target_room_id, "m.room.message", event.source["content"]
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)
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)
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async def help_command(self, room, sender):
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if await self.is_operator(sender):
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help_message = (
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"Operator Commands:\n"
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"1. `!supportbot help` - Show this help message.\n"
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"2. `!supportbot openticket` - Open a support ticket.\n"
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"3. `!supportbot invite <ticket_id>` - Invite an operator to a ticket room.\n"
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"4. `!supportbot close <ticket_id>` - Close a support ticket.\n"
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"5. `!supportbot approve <user_id>` - Approve an application and invite to protected rooms.\n"
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"6. `!supportbot reject <user_id>` - Reject an application.\n"
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"7. `!supportbot list` - List open tickets.\n"
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"8. `!supportbot monitor <room_id>` - Monitor a room for automatic ticket creation.\n"
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"9. `!supportbot unmonitor <room_id>` - Stop monitoring a room.\n"
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"10. `!supportbot monitored` - List monitored rooms.\n"
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"11. `!supportbot protect <room_id>` - Protect a room.\n"
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"12. `!supportbot unprotect <room_id>` - Unprotect a room.\n"
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"13. `!supportbot protected` - List protected rooms."
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)
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else:
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help_message = (
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"User Commands:\n"
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"1. `!supportbot help` - Show this help message.\n"
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"2. `!supportbot openticket` - Open a support ticket."
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)
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await self.client.room_send(
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room.room_id,
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"m.room.message",
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{
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"msgtype": "m.text",
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"body": help_message,
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},
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)
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