diff --git a/src/matrix_applicationbot/classes/bot.py b/src/matrix_applicationbot/classes/bot.py
index 8451160..e9fe101 100644
--- a/src/matrix_applicationbot/classes/bot.py
+++ b/src/matrix_applicationbot/classes/bot.py
@@ -174,6 +174,15 @@ class ApplicationBot:
                         f"Failed to invite user {user_id} to protected room {protected_room}: {invite_response}"
                     )
 
+                    await self.client.room_send(
+                        self.operator_room_id,
+                        "m.room.message",
+                        {
+                            "msgtype": "m.text",
+                            "body": f"Failed to invite user {user_id} to protected room {protected_room}",
+                        },
+                    )
+
             await self.client.room_send(
                 room.room_id,
                 "m.room.message",
@@ -201,6 +210,15 @@ class ApplicationBot:
                     f"Failed to kick user {user_id} from monitored room {monitored_room}: {kick_response}"
                 )
 
+                await self.client.room_send(
+                    self.operator_room_id,
+                    "m.room.message",
+                    {
+                        "msgtype": "m.text",
+                        "body": f"Failed to kick user {user_id} from monitored room {monitored_room}",
+                    },
+                )
+
     async def get_user_id_from_ticket_room(self, room_id):
         # Find the user associated with the ticket id based on the room id
         response = await self.client.room_get_state(self.operator_room_id)
@@ -222,6 +240,24 @@ class ApplicationBot:
             await self.set_monitored_rooms(monitored_rooms)
             logging.info(f"Added room {room_id} to monitored rooms")
 
+            await self.client.room_send(
+                room_id,
+                "m.room.message",
+                {
+                    "msgtype": "m.text",
+                    "body": "This room is now being monitored for applications.",
+                },
+            )
+
+            await self.client.room_send(
+                self.operator_room_id,
+                "m.room.message",
+                {
+                    "msgtype": "m.text",
+                    "body": f"Room {room_id} is now being monitored for applications.",
+                },
+            )
+
     async def remove_monitored_room(self, room_id):
         monitored_rooms = await self.get_monitored_rooms()
         if room_id in monitored_rooms:
@@ -364,7 +400,7 @@ class ApplicationBot:
             "m.room.message",
             {
                 "msgtype": "m.text",
-                "body": f"New ticket #{ticket_id} created by {sender}",
+                "body": f"New application #{ticket_id} created by {sender}",
             },
         )
 
@@ -396,12 +432,23 @@ class ApplicationBot:
 
         if isinstance(response, RoomGetStateEventResponse):
             operator_room_id = response.content["operator_room"]
+            customer_room_id = response.content["customer_room"]
+
+            await self.client.room_send(
+                customer_room_id,
+                "m.room.message",
+                {
+                    "msgtype": "m.text",
+                    "body": "A moderator would like to join the room to discuss your application.",
+                },
+            )
+
             await self.client.room_invite(operator_room_id, sender)
         else:
             await self.client.room_send(
                 room.room_id,
                 "m.room.message",
-                {"msgtype": "m.text", "body": f"Ticket #{ticket_id} does not exist."},
+                {"msgtype": "m.text", "body": f"Application #{ticket_id} does not exist."},
             )
 
     async def close_ticket(self, room, sender, command):