Commit graph

58 commits

Author SHA1 Message Date
ansuz
0fec83b051 factor debugging data generation from support ticket transmission
and fix two incorrectly set width/height properties which overwrote 'appVersion'
2021-08-20 17:47:54 +05:30
ansuz
58eb65e35d report screen width and height in support tickets 2021-08-17 12:15:55 +05:30
ansuz
2dc4ec1b24 include vendor and appVersion in support ticket data 2021-08-10 19:49:22 +05:30
yflory
1a88baf9c3 lint compliance 2021-07-20 10:48:25 +02:00
yflory
e38206ffb3 Fix premium tickets 2021-07-20 10:46:40 +02:00
yflory
1b50efe7ac Add more debugging metadata to support tickets 2021-07-06 11:13:42 +02:00
ansuz
f601f27435 remove some XXX notes 2021-06-16 06:23:58 +05:30
ansuz
c3a6547e09 merge WIP changelog and stashed changes 2021-06-15 17:25:23 +05:30
ansuz
6f51cddc42 remove unused function 2021-04-12 17:49:38 +05:30
ansuz
4e3a7fef24 add notes from our review 2021-04-02 17:14:15 +05:30
yflory
fee8a88169 Instance notification prototype 2021-03-09 18:27:12 +01:00
David Benqué
d269a18315 Truncate support messages after 2000 chars 2021-03-04 15:22:24 +00:00
yflory
52393cafd6 Truncate long messages in support 2021-03-04 15:56:32 +01:00
yflory
11959bef1b Allow admins to reopen support tickets 2021-03-03 18:24:54 +01:00
ansuz
6dcc471c81 annotate generated translation keys to suppress warnings 2021-03-01 10:15:47 +05:30
yflory
5a104eaa58 Add the drive channel to support tickets 2021-01-19 14:57:26 +01:00
yflory
7e1c7c481e Fix support panel UI issue 2020-12-21 15:15:08 +01:00
yflory
e936045b7d More support panel improvements 2020-12-16 11:29:12 +01:00
David Benqué
a918dd4f7d Change copy button style in support ticket 2020-12-15 16:10:26 +00:00
yflory
a31394888d Don't open ticket when copying its url 2020-12-15 16:49:52 +01:00
yflory
687bb36e0e Handle long title in support tickets 2020-12-15 14:07:07 +01:00
yflory
b2ca3fa448 More admin support panel UI 2020-12-15 14:01:54 +01:00
yflory
76d527d0b2 Don't store support attachments into the drive 2020-11-25 16:40:47 +01:00
yflory
baf71a3c04 Check if a team's pinning keys are valid 2020-10-16 14:16:57 +02:00
ansuz
804443e5f7 send basic team info along with support tickets
...and fix a server bug that had broken /api/config.supportMailbox
2020-10-15 15:12:12 +05:30
ansuz
a2db04b4f5 leave a low-priority note to make categories a required field for support tickets in the future 2020-06-22 15:02:11 -04:00
ansuz
d373b9c290 ignore support ticket attachments with hrefs hosted by anything other than the local 'file' app 2020-06-22 15:00:34 -04:00
David Benqué
997f5e57d3 Merge remote-tracking branch 'origin/staging' into staging 2020-06-22 13:23:15 +01:00
David Benqué
764da42d48 add icon to support ticket category dropdown
+ added an option to add "fa-angle-down" to any dropdown
2020-06-22 13:22:48 +01:00
ansuz
2dd0dd36c5 remove hardcoded translations and tweak a hardcoded timeout value 2020-06-19 14:10:46 -04:00
yflory
64a092c630 Fix buttons in the support page 2020-06-19 18:21:06 +02:00
ansuz
0afa6b79ae remove most pending hardcoded translations 2020-06-18 15:09:29 -04:00
yflory
f686cd645f Update category for old tickets 2020-06-18 15:33:13 +02:00
yflory
e12d8c5b70 Fix issues with the new support form 2020-06-18 15:30:55 +02:00
ansuz
f5c710e80a lint compliance 2020-06-18 06:58:28 -04:00
ansuz
62dabc0afc add some XXX notes to address before the next release 2020-06-17 10:20:03 -04:00
yflory
e7a6397084 Add category filter and improve UI 2020-06-11 14:49:59 +02:00
yflory
9aafd5f3c5 Add category and attachments to support tickets 2020-06-10 18:42:46 +02:00
ansuz
a8eb554f6d remove an XXX note that has been addressed 2020-06-08 16:31:38 -04:00
ansuz
f63482a8da disable support tickets' 'remove' button while removal is in progress 2020-05-28 11:43:06 -04:00
yflory
bd21953861 Confirm button in the support when closing or removing a ticket 2020-05-26 16:22:24 +02:00
ansuz
6dc6fed21d check whether support tickets came from a premium user, not whether the person viewing the content is a premium user 2020-04-29 14:51:09 -04:00
ansuz
36e790dee6 style support tickets from premium users via a class 2020-04-29 14:40:42 -04:00
yflory
5d1e1c975c Link to a support ticket 2020-02-11 17:43:24 +01:00
ansuz
1ecb61fe85 put an ugly red border on support thread messages from admins 2020-01-24 10:30:23 -05:00
ansuz
5876f5c737 include user block location in support requests 2019-10-01 10:59:23 +02:00
ansuz
16e8c96210 allow for selection of user data in admin side of support tickets 2019-09-30 15:41:11 +02:00
ansuz
8e07b03581 fix parse error 2019-09-30 14:51:40 +02:00
ansuz
252b2729a6 supply plan information with support ticket submissions 2019-09-27 13:20:53 +02:00
yflory
7afea886e7 Fix HTML in support UI 2019-08-27 14:39:25 +02:00