diff --git a/res/css/views/voip/_CallView.scss b/res/css/views/voip/_CallView.scss
index 7eb329594a..e032e4582d 100644
--- a/res/css/views/voip/_CallView.scss
+++ b/res/css/views/voip/_CallView.scss
@@ -55,7 +55,7 @@ limitations under the License.
         }
     }
 
-    .mx_CallView_voice_holdText {
+    .mx_CallView_holdTransferContent {
         padding-top: 10px;
         padding-bottom: 25px;
     }
@@ -82,7 +82,7 @@ limitations under the License.
     }
 }
 
-.mx_CallView_voice_hold {
+.mx_CallView_voice .mx_CallView_holdTransferContent {
     // This masks the avatar image so when it's blurred, the edge is still crisp
     .mx_CallView_voice_avatarContainer {
         border-radius: 2000px;
@@ -91,7 +91,7 @@ limitations under the License.
     }
 }
 
-.mx_CallView_voice_holdText {
+.mx_CallView_holdTransferContent {
     height: 20px;
     padding-top: 20px;
     padding-bottom: 15px;
@@ -142,7 +142,7 @@ limitations under the License.
     }
 }
 
-.mx_CallView_video_holdContent {
+.mx_CallView_video .mx_CallView_holdTransferContent {
     position: absolute;
     top: 50%;
     left: 50%;
diff --git a/src/CallHandler.tsx b/src/CallHandler.tsx
index ce779f12a5..270853865a 100644
--- a/src/CallHandler.tsx
+++ b/src/CallHandler.tsx
@@ -154,6 +154,9 @@ function getRemoteAudioElement(): HTMLAudioElement {
 
 export default class CallHandler {
     private calls = new Map<string, MatrixCall>(); // roomId -> call
+    // Calls started as an attended transfer, ie. with the intention of transferring another
+    // call with a different party to this one.
+    private transferees = new Map<string, MatrixCall>(); // callId (target) -> call (transferee)
     private audioPromises = new Map<AudioID, Promise<void>>();
     private dispatcherRef: string = null;
     private supportsPstnProtocol = null;
@@ -325,6 +328,10 @@ export default class CallHandler {
         return callsNotInThatRoom;
     }
 
+    getTransfereeForCallId(callId: string): MatrixCall {
+        return this.transferees[callId];
+    }
+
     play(audioId: AudioID) {
         // TODO: Attach an invisible element for this instead
         // which listens?
@@ -622,6 +629,7 @@ export default class CallHandler {
     private async placeCall(
         roomId: string, type: PlaceCallType,
         localElement: HTMLVideoElement, remoteElement: HTMLVideoElement,
+        transferee: MatrixCall,
     ) {
         Analytics.trackEvent('voip', 'placeCall', 'type', type);
         CountlyAnalytics.instance.trackStartCall(roomId, type === PlaceCallType.Video, false);
@@ -634,6 +642,9 @@ export default class CallHandler {
         const call = createNewMatrixCall(MatrixClientPeg.get(), mappedRoomId);
 
         this.calls.set(roomId, call);
+        if (transferee) {
+            this.transferees[transferee.callId] = call;
+        }
 
         this.setCallListeners(call);
         this.setCallAudioElement(call);
@@ -723,7 +734,10 @@ export default class CallHandler {
                     } else if (members.length === 2) {
                         console.info(`Place ${payload.type} call in ${payload.room_id}`);
 
-                        this.placeCall(payload.room_id, payload.type, payload.local_element, payload.remote_element);
+                        this.placeCall(
+                            payload.room_id, payload.type, payload.local_element, payload.remote_element,
+                            payload.transferee,
+                        );
                     } else { // > 2
                         dis.dispatch({
                             action: "place_conference_call",
diff --git a/src/components/views/dialogs/InviteDialog.tsx b/src/components/views/dialogs/InviteDialog.tsx
index de0b5b237b..ad74e7bb02 100644
--- a/src/components/views/dialogs/InviteDialog.tsx
+++ b/src/components/views/dialogs/InviteDialog.tsx
@@ -29,7 +29,9 @@ import dis from "../../../dispatcher/dispatcher";
 import IdentityAuthClient from "../../../IdentityAuthClient";
 import Modal from "../../../Modal";
 import {humanizeTime} from "../../../utils/humanize";
-import createRoom, {canEncryptToAllUsers, findDMForUser, privateShouldBeEncrypted} from "../../../createRoom";
+import createRoom, {
+    canEncryptToAllUsers, ensureDMExists, findDMForUser, privateShouldBeEncrypted,
+} from "../../../createRoom";
 import {inviteMultipleToRoom, showCommunityInviteDialog} from "../../../RoomInvite";
 import {Key} from "../../../Keyboard";
 import {Action} from "../../../dispatcher/actions";
@@ -331,6 +333,7 @@ interface IInviteDialogState {
     threepidResultsMixin: { user: Member, userId: string}[];
     canUseIdentityServer: boolean;
     tryingIdentityServer: boolean;
+    consultFirst: boolean;
 
     // These two flags are used for the 'Go' button to communicate what is going on.
     busy: boolean,
@@ -379,6 +382,7 @@ export default class InviteDialog extends React.PureComponent<IInviteDialogProps
             threepidResultsMixin: [],
             canUseIdentityServer: !!MatrixClientPeg.get().getIdentityServerUrl(),
             tryingIdentityServer: false,
+            consultFirst: false,
 
             // These two flags are used for the 'Go' button to communicate what is going on.
             busy: false,
@@ -394,6 +398,10 @@ export default class InviteDialog extends React.PureComponent<IInviteDialogProps
         }
     }
 
+    private onConsultFirstChange = (ev) => {
+        this.setState({consultFirst: ev.target.checked});
+    }
+
     static buildRecents(excludedTargetIds: Set<string>): {userId: string, user: RoomMember, lastActive: number}[] {
         const rooms = DMRoomMap.shared().getUniqueRoomsWithIndividuals(); // map of userId => js-sdk Room
 
@@ -721,16 +729,28 @@ export default class InviteDialog extends React.PureComponent<IInviteDialogProps
             });
         }
 
-        this.setState({busy: true});
-        try {
-            await this.props.call.transfer(targetIds[0]);
-            this.setState({busy: false});
-            this.props.onFinished();
-        } catch (e) {
-            this.setState({
-                busy: false,
-                errorText: _t("Failed to transfer call"),
+        if (this.state.consultFirst) {
+            const dmRoomId = await ensureDMExists(MatrixClientPeg.get(), targetIds[0]);
+
+            dis.dispatch({
+                action: 'place_call',
+                type: this.props.call.type,
+                room_id: dmRoomId,
+                transferee: this.props.call,
             });
+            this.props.onFinished();
+        } else {
+            this.setState({busy: true});
+            try {
+                await this.props.call.transfer(targetIds[0]);
+                this.setState({busy: false});
+                this.props.onFinished();
+            } catch (e) {
+                this.setState({
+                    busy: false,
+                    errorText: _t("Failed to transfer call"),
+                });
+            }
         }
     };
 
@@ -1189,6 +1209,7 @@ export default class InviteDialog extends React.PureComponent<IInviteDialogProps
         let helpText;
         let buttonText;
         let goButtonFn;
+        let consultSection;
 
         const identityServersEnabled = SettingsStore.getValue(UIFeature.IdentityServer);
 
@@ -1292,6 +1313,12 @@ export default class InviteDialog extends React.PureComponent<IInviteDialogProps
             title = _t("Transfer");
             buttonText = _t("Transfer");
             goButtonFn = this._transferCall;
+            consultSection = <div>
+                <label>
+                    <input type="checkbox" checked={this.state.consultFirst} onChange={this.onConsultFirstChange} />
+                    {_t("Consult first")}
+                </label>
+            </div>;
         } else {
             console.error("Unknown kind of InviteDialog: " + this.props.kind);
         }
@@ -1327,6 +1354,7 @@ export default class InviteDialog extends React.PureComponent<IInviteDialogProps
                         {this._renderSection('recents')}
                         {this._renderSection('suggestions')}
                     </div>
+                    {consultSection}
                 </div>
             </BaseDialog>
         );
diff --git a/src/components/views/voip/CallView.tsx b/src/components/views/voip/CallView.tsx
index 9bdc8fb11d..0a5d028069 100644
--- a/src/components/views/voip/CallView.tsx
+++ b/src/components/views/voip/CallView.tsx
@@ -364,6 +364,11 @@ export default class CallView extends React.Component<IProps, IState> {
         CallHandler.sharedInstance().setActiveCallRoomId(userFacingRoomId);
     }
 
+    private onTransferClick = () => {
+        const transfereeCall = CallHandler.sharedInstance().getTransfereeForCallId(this.props.call.callId);
+        this.props.call.transferToCall(transfereeCall);
+    }
+
     public render() {
         const client = MatrixClientPeg.get();
         const callRoomId = CallHandler.roomIdForCall(this.props.call);
@@ -479,25 +484,52 @@ export default class CallView extends React.Component<IProps, IState> {
         // for voice calls (fills the bg)
         let contentView: React.ReactNode;
 
+        const transfereeCall = CallHandler.sharedInstance().getTransfereeForCallId(this.props.call.callId);
         const isOnHold = this.state.isLocalOnHold || this.state.isRemoteOnHold;
-        let onHoldText = null;
-        if (this.state.isRemoteOnHold) {
-            const holdString = CallHandler.sharedInstance().hasAnyUnheldCall() ?
-                _td("You held the call <a>Switch</a>") : _td("You held the call <a>Resume</a>");
-            onHoldText = _t(holdString, {}, {
-                a: sub => <AccessibleButton kind="link" onClick={this.onCallResumeClick}>
-                    {sub}
-                </AccessibleButton>,
-            });
-        } else if (this.state.isLocalOnHold) {
-            onHoldText = _t("%(peerName)s held the call", {
-                peerName: this.props.call.getOpponentMember().name,
-            });
+        let holdTransferContent;
+        if (transfereeCall) {
+            const transferTargetRoom = MatrixClientPeg.get().getRoom(CallHandler.roomIdForCall(this.props.call));
+            const transferTargetName = transferTargetRoom ? transferTargetRoom.name : _t("unknown person");
+
+            const transfereeRoom = MatrixClientPeg.get().getRoom(
+                CallHandler.roomIdForCall(transfereeCall),
+            );
+            const transfereeName = transfereeRoom ? transfereeRoom.name : _t("unknown person");
+
+            holdTransferContent = <div className="mx_CallView_holdTransferContent">
+                {_t(
+                    "Consulting with %(transferTarget)s. <a>Transfer to %(transferee)s</a>",
+                    {
+                        transferTarget: transferTargetName,
+                        transferee: transfereeName,
+                    },
+                    {
+                        a: sub => <AccessibleButton kind="link" onClick={this.onTransferClick}>{sub}</AccessibleButton>,
+                    },
+                )}
+            </div>;
+        } else if (isOnHold) {
+            let onHoldText = null;
+            if (this.state.isRemoteOnHold) {
+                const holdString = CallHandler.sharedInstance().hasAnyUnheldCall() ?
+                    _td("You held the call <a>Switch</a>") : _td("You held the call <a>Resume</a>");
+                onHoldText = _t(holdString, {}, {
+                    a: sub => <AccessibleButton kind="link" onClick={this.onCallResumeClick}>
+                        {sub}
+                    </AccessibleButton>,
+                });
+            } else if (this.state.isLocalOnHold) {
+                onHoldText = _t("%(peerName)s held the call", {
+                    peerName: this.props.call.getOpponentMember().name,
+                });
+            }
+            holdTransferContent = <div className="mx_CallView_holdTransferContent">
+                {onHoldText}
+            </div>;
         }
 
         if (this.props.call.type === CallType.Video) {
             let localVideoFeed = null;
-            let onHoldContent = null;
             let onHoldBackground = null;
             const backgroundStyle: CSSProperties = {};
             const containerClasses = classNames({
@@ -505,9 +537,6 @@ export default class CallView extends React.Component<IProps, IState> {
                 mx_CallView_video_hold: isOnHold,
             });
             if (isOnHold) {
-                onHoldContent = <div className="mx_CallView_video_holdContent">
-                    {onHoldText}
-                </div>;
                 const backgroundAvatarUrl = avatarUrlForMember(
                     // is it worth getting the size of the div to pass here?
                     this.props.call.getOpponentMember(), 1024, 1024, 'crop',
@@ -534,7 +563,7 @@ export default class CallView extends React.Component<IProps, IState> {
                     maxHeight={maxVideoHeight}
                 />
                 {localVideoFeed}
-                {onHoldContent}
+                {holdTransferContent}
                 {callControls}
             </div>;
         } else {
@@ -554,7 +583,7 @@ export default class CallView extends React.Component<IProps, IState> {
                         />
                     </div>
                 </div>
-                <div className="mx_CallView_voice_holdText">{onHoldText}</div>
+                {holdTransferContent}
                 {callControls}
             </div>;
         }
diff --git a/src/i18n/strings/en_EN.json b/src/i18n/strings/en_EN.json
index 5f1003bf29..5ee799466d 100644
--- a/src/i18n/strings/en_EN.json
+++ b/src/i18n/strings/en_EN.json
@@ -876,6 +876,8 @@
     "sends fireworks": "sends fireworks",
     "Sends the given message with snowfall": "Sends the given message with snowfall",
     "sends snowfall": "sends snowfall",
+    "unknown person": "unknown person",
+    "Consulting with %(transferTarget)s. <a>Transfer to %(transferee)s</a>": "Consulting with %(transferTarget)s. <a>Transfer to %(transferee)s</a>",
     "You held the call <a>Switch</a>": "You held the call <a>Switch</a>",
     "You held the call <a>Resume</a>": "You held the call <a>Resume</a>",
     "%(peerName)s held the call": "%(peerName)s held the call",
@@ -2208,6 +2210,7 @@
     "Invite someone using their name, email address, username (like <userId/>) or <a>share this room</a>.": "Invite someone using their name, email address, username (like <userId/>) or <a>share this room</a>.",
     "Invite someone using their name, username (like <userId/>) or <a>share this room</a>.": "Invite someone using their name, username (like <userId/>) or <a>share this room</a>.",
     "Transfer": "Transfer",
+    "Consult first": "Consult first",
     "a new master key signature": "a new master key signature",
     "a new cross-signing key signature": "a new cross-signing key signature",
     "a device cross-signing signature": "a device cross-signing signature",