2018-12-18 10:44:49 +00:00
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---
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name: Bug report
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about: Create a report to help us improve
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title: ''
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2019-03-15 14:24:45 +00:00
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labels: bug
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2018-12-18 10:44:49 +00:00
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assignees: ''
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---
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<!-- Please report security issues by email to security@matrix.org -->
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<!-- This is a bug report template. By following the instructions below and
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filling out the sections with your information, you will help the us to get all
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the necessary data to fix your issue.
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You can also preview your report before submitting it. You may remove sections
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that aren't relevant to your particular case.
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Text between <!-- and --> marks will be invisible in the report.
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-->
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### Description
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Describe here the problem that you are experiencing, or the feature you are requesting.
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### Steps to reproduce
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- For bugs, list the steps
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- that reproduce the bug
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- using hyphens as bullet points
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Describe how what happens differs from what you expected.
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2019-07-11 18:59:29 +00:00
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<!-- Please send us logs for your bug report. They're very important for bugs
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which are hard to reproduce. To do this, create this issue then go to your
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account settings and click 'Submit Debug Logs' from the Help & About tab -->
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Logs being sent: yes/no
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2018-12-18 10:44:49 +00:00
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<!-- Include screenshots if possible: you can drag and drop images below. -->
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### Version information
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<!-- IMPORTANT: please answer the following questions, to help us narrow down the problem -->
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- **Platform**: web (in-browser) or desktop?
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For the web app:
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- **Browser**: Chrome, Safari, Firefox? which version?
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- **OS**: Windows, macOS, Ubuntu, Arch Linux, etc?
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2020-09-30 10:53:41 +00:00
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- **URL**: riot.im/develop / riot.im/app / somewhere else? If a private server, what version of Element Web?
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2018-12-18 10:44:49 +00:00
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For the desktop app:
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- **OS**: Windows, macOS, Ubuntu, Arch Linux, etc?
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2019-03-14 09:59:30 +00:00
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- **Version**: 1.x.y <!-- check the user settings panel if unsure -->
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