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Sony Mathew fcb7625616
Bug: Fixed quoted text parsing in incoming email (#1076)
* Bugfix: Fixed quoted text parsing in incoming email

We had changed the support email from an account based
only value to account based with fallback on global config
and environment variable.

Incoming email quoted text parsing was still based on
account based support email. Changed this to utilize
the newly introduced fallback values from global config
and environment for parsing quoted text.

* Bugfix: Added one more sender agnostic regex for quoted text parsing
2020-07-21 12:20:46 +05:30
.circleci Chore: Routine Bugfixes and enhancements (#979) 2020-06-25 23:35:16 +05:30
.dependabot Add Dependabot config (#217) 2019-11-25 09:48:11 +05:30
.github Chore: Add Github Sponsors link 2020-06-12 19:37:00 +05:30
__mocks__ Feature: Agent Profile Update with avatar (#449) 2020-02-16 17:20:38 +05:30
app Bug: Fixed quoted text parsing in incoming email (#1076) 2020-07-21 12:20:46 +05:30
bin 🚨Fix Rubocop lint errors 2019-10-20 14:17:26 +05:30
config Chore: Run ConfigLoader on migrate (#1072) 2020-07-20 19:38:25 +05:30
db Feature: API Channel (#1052) 2020-07-21 12:15:24 +05:30
deployment Chore: Update ruby and rails versions (#831) 2020-05-08 12:13:23 +05:30
docker Chore: Update ruby and rails versions (#831) 2020-05-08 12:13:23 +05:30
docs Chore: Add display name to the user (#1067) 2020-07-20 18:28:14 +05:30
lib Feature: API Channel (#1052) 2020-07-21 12:15:24 +05:30
log Initial Commit 2019-08-14 15:18:44 +05:30
public Feature: Slack - receive messages, create threads, send replies (#974) 2020-06-22 13:19:26 +05:30
spec Feature: API Channel (#1052) 2020-07-21 12:15:24 +05:30
swagger Chore: Add display name to the user (#1067) 2020-07-20 18:28:14 +05:30
tmp Initial Commit 2019-08-14 15:18:44 +05:30
vendor/assets Initial Commit 2019-08-14 15:18:44 +05:30
.all-contributorsrc [docs] Move contributors section to docs (#120) 2019-10-06 09:23:24 +05:30
.browserslistrc Initial Commit 2019-08-14 15:18:44 +05:30
.codeclimate.yml Feature: Feature flags on account (#814) (#815) 2020-05-04 23:06:42 +05:30
.dockerignore Reduce docker image size (#394) 2019-12-31 18:23:18 +05:30
.editorconfig Introduce .editorconfig (#149) 2019-10-16 12:01:05 +05:30
.env.example Chore: Move some email configs to ENV variables (#1064) 2020-07-19 15:35:55 +05:30
.eslintrc.js Chore: Upgrade babel packages (#736) 2020-04-17 18:49:14 +05:30
.gitignore Chore: Enable Users to create multiple accounts (#440) 2020-03-07 12:18:16 +05:30
.nvmrc Feature: API for updating account settings (#645) 2020-03-29 12:16:31 +05:30
.prettierrc Add linters and pre-commit hook 2019-08-21 10:27:57 +05:30
.rspec Fix url in emails, add frontendURL helper (#19) 2019-08-25 19:59:28 +05:30
.rubocop.yml Chore: Refactor round robin logic (#1015) 2020-07-08 00:14:07 +05:30
.rubocop_todo.yml Chore: Refactor round robin logic (#1015) 2020-07-08 00:14:07 +05:30
.ruby-version Chore: Update ruby and rails versions (#831) 2020-05-08 12:13:23 +05:30
.scss-lint.yml Enhancement: Add focus state for reply box in dashboard (#999) 2020-07-04 13:50:44 +05:30
app.json Chore: Update PostgreSQL version to 12 (#1034) 2020-07-14 11:36:31 +05:30
babel.config.js Chore: Upgrade babel packages (#736) 2020-04-17 18:49:14 +05:30
Capfile 🚨Fix Rubocop lint errors 2019-10-20 14:17:26 +05:30
config.ru Initial Commit 2019-08-14 15:18:44 +05:30
crowdin.yml Chore: Add translated languages to account settings (#826) 2020-05-06 13:38:36 +05:30
docker-compose.production.yaml Chore: Update PostgreSQL version to 12 (#1034) 2020-07-14 11:36:31 +05:30
docker-compose.yaml Chore: Update PostgreSQL version to 12 (#1034) 2020-07-14 11:36:31 +05:30
Gemfile Feature: Slack integration (#783) 2020-06-12 23:12:47 +05:30
Gemfile.lock Chore: Routine Bugfixes and enhancements (#979) 2020-06-25 23:35:16 +05:30
jest.config.js Feature: Agent Profile Update with avatar (#449) 2020-02-16 17:20:38 +05:30
LICENSE Docs: Update year in license file (#401) 2020-01-02 12:27:22 +05:30
package.json Feature: Ability to customise widget color (#903) 2020-05-30 17:28:00 +05:30
postcss.config.js Upgrade bourbon to ^6.0.0 (#161) 2019-10-20 13:34:19 +05:30
Procfile Use db:prepare instead of db:migrate (#924) 2020-06-04 23:13:10 +05:30
Procfile.dev Feature: Add Sidekiq docker (#443) 2020-01-27 00:15:13 +05:45
Rakefile Initial Commit 2019-08-14 15:18:44 +05:30
README.md Chore: grammatical changes to readme (#1035) 2020-07-14 22:52:48 +05:30
semantic.yml Chore: Update copy on Signup page (#1023) 2020-07-09 16:28:09 +05:30
workbox-config.js [Feature] Add PWA support (#157) 2019-10-18 12:37:09 +05:30
yarn.lock Chore: Bump lodash from 4.17.15 to 4.17.19 (#1056) 2020-07-18 12:05:04 +05:30

Woot-logo

A simple and elegant live chat software
An opensource alternative to Intercom, Zendesk, Drift, Crisp etc.

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ChatUI progess

Background

Chatwoot is a customer support tool for instant messaging channels which can help businesses provide exceptional customer support. The development of Chatwoot started in 2016. It failed to succeed as a business and eventually shut up shop in 2017. During 2019 #Hacktoberfest, the maintainers decided to make it opensource, instead of letting the code rust in a private repo. With a pleasant surprise, Chatwoot became a trending project on Hacker News and best of all, got lots of love from the community.

Now, a failed project is back on track and the prospects are looking great. The team is back to working on the project and this time, we are building it in the open. Thanks to the ideas and contributions from the community.

Documentation

Detailed documentation is available at www.chatwoot.com/docs.

You can find the quick setup docs here.

Branching model

We use the git-flow branching model. The base branch is develop. If you are looking for a stable version, please use the master or tags labelled as v1.x.x.

Heroku one-click deploy

Deploying chatwoot to heroku is a breeze. It's as simple as clicking this button:

Deploy

Follow this link to understand setting the correct environment variables for the app to work with all the features. There might be breakages if you do not set the relevant environment variables. This applies to deploying the docker image as well.

Docker

Follow our docker development guide to develop and debug the application using docker-compose.

Follow our environment variables guide to setup the environment for Docker.

Contributors

Thanks goes to all these wonderful people:

Chatwoot © 2017-2020, ThoughtWoot Inc - Released under the MIT License.