Chatwoot/app/models/inbox.rb

78 lines
2.1 KiB
Ruby

# frozen_string_literal: true
# == Schema Information
#
# Table name: inboxes
#
# id :integer not null, primary key
# channel_type :string
# name :string not null
# created_at :datetime not null
# updated_at :datetime not null
# account_id :integer not null
# channel_id :integer not null
#
# Indexes
#
# index_inboxes_on_account_id (account_id)
#
class Inbox < ApplicationRecord
validates :account_id, presence: true
belongs_to :account
# TODO: should add associations for the channel types
belongs_to :channel, polymorphic: true, dependent: :destroy
has_many :contact_inboxes, dependent: :destroy
has_many :contacts, through: :contact_inboxes
has_many :inbox_members, dependent: :destroy
has_many :members, through: :inbox_members, source: :user
has_many :conversations, dependent: :destroy
has_many :messages, through: :conversations
after_create :subscribe_webhook, if: :facebook?
after_destroy :delete_round_robin_agents
def add_member(user_id)
member = inbox_members.new(user_id: user_id)
member.save!
end
def remove_member(user_id)
member = inbox_members.find_by(user_id: user_id)
member.try(:destroy)
end
def facebook?
channel.class.name.to_s == 'Channel::FacebookPage'
end
def next_available_agent
user_id = Redis::Alfred.rpoplpush(round_robin_key, round_robin_key)
account.users.find_by(id: user_id)
end
private
def delete_round_robin_agents
Redis::Alfred.delete(round_robin_key)
end
def round_robin_key
format(Constants::RedisKeys::ROUND_ROBIN_AGENTS, inbox_id: id)
end
def subscribe_webhook
Facebook::Messenger::Subscriptions.subscribe(
access_token: channel.page_access_token,
subscribed_fields: %w[
messages messaging_postbacks messaging_optins message_deliveries
message_reads messaging_payments messaging_pre_checkouts messaging_checkout_updates
messaging_account_linking messaging_referrals message_echoes messaging_game_plays
standby messaging_handovers messaging_policy_enforcement message_reactions
]
)
end
end