Chatwoot/app/services/round_robin/manage_service.rb
Sahil Mittal 17968e6d3f
bugfix: validate_queue method - map then sort, instead of sort then map (#1187)
Co-authored-by: Sahil Mittal <sahil.mittal@snapdeal.com>
2020-09-02 20:51:40 +05:30

56 lines
1.4 KiB
Ruby

class RoundRobin::ManageService
pattr_initialize [:inbox!]
# called on inbox delete
def clear_queue
::Redis::Alfred.delete(round_robin_key)
end
# called on inbox member create
def add_agent_to_queue(user_id)
::Redis::Alfred.lpush(round_robin_key, user_id)
end
# called on inbox member delete
def remove_agent_from_queue(user_id)
::Redis::Alfred.lrem(round_robin_key, user_id)
end
def available_agent(priority_list: [])
reset_queue unless validate_queue?
user_id = get_agent_via_priority_list(priority_list)
# incase priority list was empty or inbox members weren't present
user_id ||= ::Redis::Alfred.rpoplpush(round_robin_key, round_robin_key)
inbox.inbox_members.find_by(user_id: user_id)&.user if user_id.present?
end
def reset_queue
clear_queue
add_agent_to_queue(inbox.inbox_members.map(&:user_id))
end
private
def get_agent_via_priority_list(priority_list)
return if priority_list.blank?
user_id = queue.intersection(priority_list.map(&:to_s)).pop
if user_id.present?
remove_agent_from_queue(user_id)
add_agent_to_queue(user_id)
end
user_id
end
def validate_queue?
return true if inbox.inbox_members.map(&:user_id).sort == queue.map(&:to_i).sort
end
def queue
::Redis::Alfred.lrange(round_robin_key)
end
def round_robin_key
format(::Redis::Alfred::ROUND_ROBIN_AGENTS, inbox_id: inbox.id)
end
end