Chatwoot/app/services/whatsapp/providers/whatsapp_cloud_service.rb
giquieu 9bea84e2b5
fix: Sending Audio messages not working in Whatsapp Cloud
To send audio via Cloud API, it is unnecessary to send the caption.

fixes: #5078
2022-08-04 18:12:40 +02:00

113 lines
3.2 KiB
Ruby

class Whatsapp::Providers::WhatsappCloudService < Whatsapp::Providers::BaseService
def send_message(phone_number, message)
if message.attachments.present?
send_attachment_message(phone_number, message)
else
send_text_message(phone_number, message)
end
end
def send_template(phone_number, template_info)
response = HTTParty.post(
"#{phone_id_path}/messages",
headers: api_headers,
body: {
messaging_product: 'whatsapp',
to: phone_number,
template: template_body_parameters(template_info),
type: 'template'
}.to_json
)
process_response(response)
end
def sync_templates
response = HTTParty.get("#{business_account_path}/message_templates?access_token=#{whatsapp_channel.provider_config['api_key']}")
whatsapp_channel.update(message_templates: response['data'], message_templates_last_updated: Time.now.utc) if response.success?
end
def validate_provider_config?
response = HTTParty.get("#{business_account_path}/message_templates?access_token=#{whatsapp_channel.provider_config['api_key']}")
response.success?
end
def api_headers
{ 'Authorization' => "Bearer #{whatsapp_channel.provider_config['api_key']}", 'Content-Type' => 'application/json' }
end
def media_url(media_id)
"https://graph.facebook.com/v13.0/#{media_id}"
end
private
# TODO: See if we can unify the API versions and for both paths and make it consistent with out facebook app API versions
def phone_id_path
"https://graph.facebook.com/v13.0/#{whatsapp_channel.provider_config['phone_number_id']}"
end
def business_account_path
"https://graph.facebook.com/v14.0/#{whatsapp_channel.provider_config['business_account_id']}"
end
def send_text_message(phone_number, message)
response = HTTParty.post(
"#{phone_id_path}/messages",
headers: api_headers,
body: {
messaging_product: 'whatsapp',
to: phone_number,
text: { body: message.content },
type: 'text'
}.to_json
)
process_response(response)
end
def send_attachment_message(phone_number, message)
attachment = message.attachments.first
type = %w[image audio video].include?(attachment.file_type) ? attachment.file_type : 'document'
attachment_url = attachment.download_url
type_content = {
'link': attachment_url
}
type_content['caption'] = message.content if type != 'audio'
response = HTTParty.post(
"#{phone_id_path}/messages",
headers: api_headers,
body: {
messaging_product: 'whatsapp',
'to' => phone_number,
'type' => type,
type.to_s => type_content
}.to_json
)
process_response(response)
end
def process_response(response)
if response.success?
response['messages'].first['id']
else
Rails.logger.error response.body
nil
end
end
def template_body_parameters(template_info)
{
name: template_info[:name],
language: {
policy: 'deterministic',
code: template_info[:lang_code]
},
components: [{
type: 'body',
parameters: template_info[:parameters]
}]
}
end
end