Chatwoot/app/services/whatsapp/providers/whatsapp_360_dialog_service.rb

112 lines
3 KiB
Ruby

class Whatsapp::Providers::Whatsapp360DialogService < Whatsapp::Providers::BaseService
def send_message(phone_number, message)
if message.attachments.present?
send_attachment_message(phone_number, message)
else
send_text_message(phone_number, message)
end
end
def send_template(phone_number, template_info)
response = HTTParty.post(
"#{api_base_path}/messages",
headers: api_headers,
body: {
to: phone_number,
template: template_body_parameters(template_info),
type: 'template'
}.to_json
)
process_response(response)
end
def sync_templates
response = HTTParty.get("#{api_base_path}/configs/templates", headers: api_headers)
whatsapp_channel.update(message_templates: response['waba_templates'], message_templates_last_updated: Time.now.utc) if response.success?
end
def validate_provider_config?
response = HTTParty.post(
"#{api_base_path}/configs/webhook",
headers: { 'D360-API-KEY': whatsapp_channel.provider_config['api_key'], 'Content-Type': 'application/json' },
body: {
url: "#{ENV.fetch('FRONTEND_URL', nil)}/webhooks/whatsapp/#{whatsapp_channel.phone_number}"
}.to_json
)
response.success?
end
def api_headers
{ 'D360-API-KEY' => whatsapp_channel.provider_config['api_key'], 'Content-Type' => 'application/json' }
end
def media_url(media_id)
"#{api_base_path}/media/#{media_id}"
end
private
def api_base_path
# provide the environment variable when testing against sandbox : 'https://waba-sandbox.360dialog.io/v1'
ENV.fetch('360DIALOG_BASE_URL', 'https://waba.360dialog.io/v1')
end
def send_text_message(phone_number, message)
response = HTTParty.post(
"#{api_base_path}/messages",
headers: api_headers,
body: {
to: phone_number,
text: { body: message.content },
type: 'text'
}.to_json
)
process_response(response)
end
def send_attachment_message(phone_number, message)
attachment = message.attachments.first
type = %w[image audio video].include?(attachment.file_type) ? attachment.file_type : 'document'
attachment_url = attachment.download_url
response = HTTParty.post(
"#{api_base_path}/messages",
headers: api_headers,
body: {
'to' => phone_number,
'type' => type,
type.to_s => {
'link': attachment_url,
'caption': message.content
}
}.to_json
)
process_response(response)
end
def process_response(response)
if response.success?
response['messages'].first['id']
else
Rails.logger.error response.body
nil
end
end
def template_body_parameters(template_info)
{
name: template_info[:name],
namespace: template_info[:namespace],
language: {
policy: 'deterministic',
code: template_info[:lang_code]
},
components: [{
type: 'body',
parameters: template_info[:parameters]
}]
}
end
end