83 lines
2 KiB
Ruby
83 lines
2 KiB
Ruby
class Facebook::SendOnFacebookService < Base::SendOnChannelService
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private
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def channel_class
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Channel::FacebookPage
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end
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def perform_reply
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result = FacebookBot::Bot.deliver(delivery_params, access_token: message.channel_token)
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message.update!(source_id: JSON.parse(result)['message_id'])
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rescue Facebook::Messenger::FacebookError => e
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Rails.logger.info e
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channel.authorization_error!
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end
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def fb_text_message_params
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{
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recipient: { id: contact.get_source_id(inbox.id) },
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message: { text: message.content }
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}
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end
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def fb_attachment_message_params
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attachment = message.attachments.first
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{
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recipient: { id: contact.get_source_id(inbox.id) },
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message: {
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attachment: {
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type: attachment_type(attachment),
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payload: {
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url: attachment.file_url
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}
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}
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}
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}
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end
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def attachment_type(attachment)
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return attachment.file_type if %w[image audio video file].include? attachment.file_type
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'file'
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end
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def fb_message_params
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if message.attachments.blank?
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fb_text_message_params
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else
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fb_attachment_message_params
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end
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end
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def delivery_params
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if twenty_four_hour_window_over?
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fb_message_params.merge(tag: 'ISSUE_RESOLUTION')
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else
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fb_message_params
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end
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end
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def twenty_four_hour_window_over?
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return false unless after_24_hours?
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return false if last_incoming_and_outgoing_message_after_one_day?
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true
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end
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def last_incoming_and_outgoing_message_after_one_day?
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last_incoming_message && sent_first_outgoing_message_after_24_hours?
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end
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def after_24_hours?
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(Time.current - last_incoming_message.created_at) / 3600 >= 24
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end
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def sent_first_outgoing_message_after_24_hours?
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# we can send max 1 message after 24 hour window
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conversation.messages.outgoing.where('id > ?', last_incoming_message.id).count == 1
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end
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def last_incoming_message
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conversation.messages.incoming.last
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end
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end
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