2ecb2ca0f0
- Enables Capacity Config in UI - Rewrite auto assignment Logic to consider only online agents fixes: #4990
37 lines
1,022 B
Ruby
37 lines
1,022 B
Ruby
# == Schema Information
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#
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# Table name: inbox_members
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#
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# id :integer not null, primary key
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# created_at :datetime not null
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# updated_at :datetime not null
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# inbox_id :integer not null
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# user_id :integer not null
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#
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# Indexes
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#
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# index_inbox_members_on_inbox_id (inbox_id)
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# index_inbox_members_on_inbox_id_and_user_id (inbox_id,user_id) UNIQUE
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#
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class InboxMember < ApplicationRecord
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validates :inbox_id, presence: true
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validates :user_id, presence: true
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validates :user_id, uniqueness: { scope: :inbox_id }
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belongs_to :user
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belongs_to :inbox
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after_create :add_agent_to_round_robin
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after_destroy :remove_agent_from_round_robin
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private
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def add_agent_to_round_robin
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::AutoAssignment::InboxRoundRobinService.new(inbox: inbox).add_agent_to_queue(user_id)
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end
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def remove_agent_from_round_robin
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::AutoAssignment::InboxRoundRobinService.new(inbox: inbox).remove_agent_from_queue(user_id) if inbox.present?
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end
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end
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