Chatwoot/app/models/inbox.rb
Sojan Jose 432dad203b
Feature: Inbox greeting message (#927)
Co-authored-by: Pranav Raj S <pranav@thoughtwoot.com>
2020-06-09 23:54:35 +05:30

87 lines
2.1 KiB
Ruby

# frozen_string_literal: true
# == Schema Information
#
# Table name: inboxes
#
# id :integer not null, primary key
# channel_type :string
# enable_auto_assignment :boolean default(TRUE)
# greeting_enabled :boolean default(FALSE)
# greeting_message :string
# name :string not null
# created_at :datetime not null
# updated_at :datetime not null
# account_id :integer not null
# channel_id :integer not null
#
# Indexes
#
# index_inboxes_on_account_id (account_id)
#
class Inbox < ApplicationRecord
include Reportable
include Avatarable
validates :account_id, presence: true
belongs_to :account
# TODO: should add associations for the channel types
belongs_to :channel, polymorphic: true, dependent: :destroy
has_many :contact_inboxes, dependent: :destroy
has_many :contacts, through: :contact_inboxes
has_many :inbox_members, dependent: :destroy
has_many :members, through: :inbox_members, source: :user
has_many :conversations, dependent: :destroy
has_many :messages, through: :conversations
has_one :agent_bot_inbox, dependent: :destroy
has_one :agent_bot, through: :agent_bot_inbox
has_many :webhooks, dependent: :destroy
after_destroy :delete_round_robin_agents
def add_member(user_id)
member = inbox_members.new(user_id: user_id)
member.save!
end
def remove_member(user_id)
member = inbox_members.find_by(user_id: user_id)
member.try(:destroy)
end
def facebook?
channel.class.name.to_s == 'Channel::FacebookPage'
end
def web_widget?
channel.class.name.to_s == 'Channel::WebWidget'
end
def next_available_agent
user_id = Redis::Alfred.rpoplpush(round_robin_key, round_robin_key)
account.users.find_by(id: user_id)
end
def webhook_data
{
id: id,
name: name
}
end
private
def delete_round_robin_agents
Redis::Alfred.delete(round_robin_key)
end
def round_robin_key
format(Constants::RedisKeys::ROUND_ROBIN_AGENTS, inbox_id: id)
end
end