96 lines
3.8 KiB
JSON
96 lines
3.8 KiB
JSON
{
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"AGENT_MGMT": {
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"HEADER": "Agents",
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"HEADER_BTN_TXT": "Add Agent",
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"LOADING": "Fetching Agent List",
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"SIDEBAR_TXT": "<p><b>Agents</b></p> <p> An <b>Agent</b> is a member of your Customer Support team. </p><p> Agents will be able to view and reply to messages from your users. The list shows all agents currently in your account. </p><p> Click on <b>Add Agent</b> to add a new agent. Agent you add will receive an email with a confirmation link to activate their account, after which they can access Chatwoot and respond to messages. </p><p> Access to Chatwoot's features are based on following roles. </p><p> <b>Agent</b> - Agents with this role can only access inboxes, reports and conversations. They can assign conversations to other agents or themselves and resolve conversations.</p><p> <b>Administrator</b> - Administrator will have access to all Chatwoot features enabled for your account, including settings, along with all of a normal agents' privileges.</p>",
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"AGENT_TYPES": {
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"ADMINISTRATOR": "Administrator",
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"AGENT": "Agent"
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},
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"LIST": {
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"404": "There are no agents associated to this account",
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"TITLE": "Manage agents in your team",
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"DESC": "You can add/remove agents to/in your team.",
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"NAME": "Name",
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"EMAIL": "EMAIL",
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"STATUS": "Status",
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"ACTIONS": "Actions",
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"VERIFIED": "Verified",
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"VERIFICATION_PENDING": "Verification Pending"
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},
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"ADD": {
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"TITLE": "Add agent to your team",
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"DESC": "You can add people who will be able to handle support for your inboxes.",
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"CANCEL_BUTTON_TEXT": "Cancel",
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"FORM": {
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"NAME": {
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"LABEL": "Agent Name",
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"PLACEHOLDER": "Please enter a name of the agent"
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},
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"AGENT_TYPE": {
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"LABEL": "Agent Type",
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"PLACEHOLDER": "Please select a type",
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"ERROR": "Agent type is required"
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},
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"EMAIL": {
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"LABEL": "Email Address",
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"PLACEHOLDER": "Please enter an email address of the agent"
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},
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"SUBMIT": "Add Agent"
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},
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"API": {
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"SUCCESS_MESSAGE": "Agent added successfully",
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"EXIST_MESSAGE": "Agent email already in use, Please try another email address",
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"ERROR_MESSAGE": "Could not connect to Woot Server, Please try again later"
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}
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},
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"DELETE": {
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"BUTTON_TEXT": "Delete",
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"API": {
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"SUCCESS_MESSAGE": "Agent deleted successfully",
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"ERROR_MESSAGE": "Could not connect to Woot Server, Please try again later"
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},
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"CONFIRM": {
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"TITLE": "Confirm Deletion",
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"MESSAGE": "Are you sure to delete ",
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"YES": "Yes, Delete ",
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"NO": "No, Keep "
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}
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},
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"EDIT": {
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"TITLE": "Edit agent",
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"FORM": {
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"NAME": {
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"LABEL": "Agent Name",
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"PLACEHOLDER": "Please enter a name of the agent"
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},
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"AGENT_TYPE": {
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"LABEL": "Agent Type",
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"PLACEHOLDER": "Please select a type",
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"ERROR": "Agent type is required"
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},
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"EMAIL": {
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"LABEL": "Email Address",
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"PLACEHOLDER": "Please enter an email address of the agent"
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},
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"SUBMIT": "Edit Agent"
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},
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"BUTTON_TEXT": "Edit",
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"CANCEL_BUTTON_TEXT": "Cancel",
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"API": {
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"SUCCESS_MESSAGE": "Agent updated successfully",
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"ERROR_MESSAGE": "Could not connect to Woot Server, Please try again later"
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},
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"PASSWORD_RESET": {
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"ADMIN_RESET_BUTTON": "Reset Password",
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"ADMIN_SUCCESS_MESSAGE": "An email with reset password instructions has been sent to the agent",
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"SUCCESS_MESSAGE": "Agent password reset successfully",
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"ERROR_MESSAGE": "Could not connect to Woot Server, Please try again later"
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}
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},
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"SEARCH": {
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"NO_RESULTS": "No agents found."
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}
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}
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}
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