150 lines
4.2 KiB
Ruby
150 lines
4.2 KiB
Ruby
class Api::V1::Accounts::ConversationsController < Api::V1::Accounts::BaseController
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include Events::Types
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include DateRangeHelper
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before_action :conversation, except: [:index, :meta, :search, :create, :filter]
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before_action :contact_inbox, only: [:create]
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def index
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result = conversation_finder.perform
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@conversations = result[:conversations]
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@conversations_count = result[:count]
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end
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def meta
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result = conversation_finder.perform
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@conversations_count = result[:count]
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end
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def search
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result = conversation_finder.perform
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@conversations = result[:conversations]
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@conversations_count = result[:count]
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end
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def create
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ActiveRecord::Base.transaction do
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@conversation = ::Conversation.create!(conversation_params)
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Messages::MessageBuilder.new(Current.user, @conversation, params[:message]).perform if params[:message].present?
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end
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end
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def show; end
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def filter
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@conversations = Current.account.conversations.limit(10)
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end
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def mute
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@conversation.mute!
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head :ok
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end
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def unmute
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@conversation.unmute!
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head :ok
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end
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def transcript
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render json: { error: 'email param missing' }, status: :unprocessable_entity and return if params[:email].blank?
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ConversationReplyMailer.with(account: @conversation.account).conversation_transcript(@conversation, params[:email])&.deliver_later
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head :ok
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end
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def toggle_status
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if params[:status]
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set_conversation_status
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@status = @conversation.save!
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else
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@status = @conversation.toggle_status
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end
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end
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def toggle_typing_status
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case params[:typing_status]
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when 'on'
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trigger_typing_event(CONVERSATION_TYPING_ON)
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when 'off'
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trigger_typing_event(CONVERSATION_TYPING_OFF)
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end
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head :ok
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end
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def update_last_seen
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@conversation.agent_last_seen_at = DateTime.now.utc
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@conversation.assignee_last_seen_at = DateTime.now.utc if assignee?
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@conversation.save!
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end
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def custom_attributes
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@conversation.custom_attributes = params.permit(custom_attributes: {})[:custom_attributes]
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@conversation.save!
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end
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private
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def set_conversation_status
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status = params[:status] == 'bot' ? 'pending' : params[:status]
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@conversation.status = status
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@conversation.snoozed_until = parse_date_time(params[:snoozed_until].to_s) if params[:snoozed_until]
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end
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def trigger_typing_event(event)
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user = current_user.presence || @resource
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Rails.configuration.dispatcher.dispatch(event, Time.zone.now, conversation: @conversation, user: user)
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end
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def conversation
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@conversation ||= Current.account.conversations.find_by!(display_id: params[:id])
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authorize @conversation.inbox, :show?
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end
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def contact_inbox
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@contact_inbox = build_contact_inbox
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@contact_inbox ||= ::ContactInbox.find_by!(source_id: params[:source_id])
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authorize @contact_inbox.inbox, :show?
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end
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def build_contact_inbox
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return if params[:contact_id].blank? || params[:inbox_id].blank?
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inbox = Current.account.inboxes.find(params[:inbox_id])
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authorize inbox, :show?
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ContactInboxBuilder.new(
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contact_id: params[:contact_id],
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inbox_id: inbox.id,
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source_id: params[:source_id]
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).perform
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end
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def conversation_params
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additional_attributes = params[:additional_attributes]&.permit! || {}
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custom_attributes = params[:custom_attributes]&.permit! || {}
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status = params[:status].present? ? { status: params[:status] } : {}
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# TODO: temporary fallback for the old bot status in conversation, we will remove after couple of releases
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status = { status: 'pending' } if status[:status] == 'bot'
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{
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account_id: Current.account.id,
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inbox_id: @contact_inbox.inbox_id,
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contact_id: @contact_inbox.contact_id,
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contact_inbox_id: @contact_inbox.id,
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additional_attributes: additional_attributes,
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custom_attributes: custom_attributes,
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snoozed_until: params[:snoozed_until],
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assignee_id: params[:assignee_id],
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team_id: params[:team_id]
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}.merge(status)
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end
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def conversation_finder
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@conversation_finder ||= ConversationFinder.new(current_user, params)
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end
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def assignee?
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@conversation.assignee_id? && current_user == @conversation.assignee
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end
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end
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