Chatwoot/spec/controllers/api/v1/accounts/conversations_controller_spec.rb

644 lines
26 KiB
Ruby

require 'rails_helper'
RSpec.describe 'Conversations API', type: :request do
let(:account) { create(:account) }
describe 'GET /api/v1/accounts/{account.id}/conversations' do
context 'when it is an unauthenticated user' do
it 'returns unauthorized' do
get "/api/v1/accounts/#{account.id}/conversations"
expect(response).to have_http_status(:unauthorized)
end
end
context 'when it is an authenticated user' do
let(:agent) { create(:user, account: account, role: :agent) }
let(:conversation) { create(:conversation, account: account) }
let(:attended_conversation) { create(:conversation, account: account, first_reply_created_at: Time.now.utc) }
let(:unattended_conversation) { create(:conversation, account: account, first_reply_created_at: nil) }
before do
create(:inbox_member, user: agent, inbox: conversation.inbox)
end
it 'returns all conversations with messages' do
message = create(:message, conversation: conversation, account: account)
get "/api/v1/accounts/#{account.id}/conversations",
headers: agent.create_new_auth_token,
as: :json
expect(response).to have_http_status(:success)
body = JSON.parse(response.body, symbolize_names: true)
expect(body[:data][:meta][:all_count]).to eq(1)
expect(body[:data][:meta].keys).to include(:all_count, :mine_count, :assigned_count, :unassigned_count)
expect(body[:data][:payload].first[:messages].first[:id]).to eq(message.id)
end
it 'returns conversations with empty messages array for conversations with out messages' do
get "/api/v1/accounts/#{account.id}/conversations",
headers: agent.create_new_auth_token,
as: :json
expect(response).to have_http_status(:success)
body = JSON.parse(response.body, symbolize_names: true)
expect(body[:data][:meta][:all_count]).to eq(1)
expect(body[:data][:payload].first[:messages]).to eq([])
end
it 'returns unattended conversations' do
agent_1 = create(:user, account: account, role: :agent)
create(:inbox_member, user: agent_1, inbox: attended_conversation.inbox)
create(:inbox_member, user: agent_1, inbox: unattended_conversation.inbox)
get "/api/v1/accounts/#{account.id}/conversations",
headers: agent_1.create_new_auth_token,
params: { reply_status: 'unattended' },
as: :json
expect(response).to have_http_status(:success)
body = JSON.parse(response.body, symbolize_names: true)
expect(body[:data][:meta][:all_count]).to eq(1)
expect(body[:data][:payload].count).to eq(1)
end
end
end
describe 'GET /api/v1/accounts/{account.id}/conversations/meta' do
context 'when it is an unauthenticated user' do
it 'returns unauthorized' do
get "/api/v1/accounts/#{account.id}/conversations/meta"
expect(response).to have_http_status(:unauthorized)
end
end
context 'when it is an authenticated user' do
let(:agent) { create(:user, account: account, role: :agent) }
before do
conversation = create(:conversation, account: account)
create(:inbox_member, user: agent, inbox: conversation.inbox)
end
it 'returns all conversations counts' do
get "/api/v1/accounts/#{account.id}/conversations/meta",
headers: agent.create_new_auth_token,
as: :json
expect(response).to have_http_status(:success)
body = JSON.parse(response.body, symbolize_names: true)
expect(body[:meta].keys).to include(:all_count, :mine_count, :assigned_count, :unassigned_count)
expect(body[:meta][:all_count]).to eq(1)
end
end
end
describe 'GET /api/v1/accounts/{account.id}/conversations/search' do
context 'when it is an unauthenticated user' do
it 'returns unauthorized' do
get "/api/v1/accounts/#{account.id}/conversations/search", params: { q: 'test' }
expect(response).to have_http_status(:unauthorized)
end
end
context 'when it is an authenticated user' do
let(:agent) { create(:user, account: account, role: :agent) }
before do
conversation = create(:conversation, account: account)
create(:message, conversation: conversation, account: account, content: 'test1')
create(:message, conversation: conversation, account: account, content: 'test2')
create(:inbox_member, user: agent, inbox: conversation.inbox)
end
it 'returns all conversations with messages containing the search query' do
get "/api/v1/accounts/#{account.id}/conversations/search",
headers: agent.create_new_auth_token,
params: { q: 'test1' },
as: :json
expect(response).to have_http_status(:success)
response_data = JSON.parse(response.body, symbolize_names: true)
expect(response_data[:meta][:all_count]).to eq(1)
expect(response_data[:payload].first[:messages].first[:content]).to eq 'test1'
end
end
end
describe 'GET /api/v1/accounts/{account.id}/conversations/filter' do
context 'when it is an unauthenticated user' do
it 'returns unauthorized' do
post "/api/v1/accounts/#{account.id}/conversations/filter", params: { q: 'test' }
expect(response).to have_http_status(:unauthorized)
end
end
context 'when it is an authenticated user' do
let(:agent) { create(:user, account: account, role: :agent) }
before do
conversation = create(:conversation, account: account)
create(:message, conversation: conversation, account: account, content: 'test1')
create(:message, conversation: conversation, account: account, content: 'test2')
create(:inbox_member, user: agent, inbox: conversation.inbox)
end
it 'returns all conversations with empty query' do
post "/api/v1/accounts/#{account.id}/conversations/filter",
headers: agent.create_new_auth_token,
params: { payload: [] },
as: :json
expect(response).to have_http_status(:success)
response_data = JSON.parse(response.body, symbolize_names: true)
expect(response_data.count).to eq(2)
end
end
end
describe 'GET /api/v1/accounts/{account.id}/conversations/:id' do
let(:conversation) { create(:conversation, account: account) }
context 'when it is an unauthenticated user' do
it 'returns unauthorized' do
get "/api/v1/accounts/#{account.id}/conversations/#{conversation.display_id}"
expect(response).to have_http_status(:unauthorized)
end
end
context 'when it is an authenticated user' do
let(:agent) { create(:user, account: account, role: :agent) }
let(:administrator) { create(:user, account: account, role: :administrator) }
it 'does not shows the conversation if you do not have access to it' do
get "/api/v1/accounts/#{account.id}/conversations/#{conversation.display_id}",
headers: agent.create_new_auth_token,
as: :json
expect(response).to have_http_status(:unauthorized)
end
it 'shows the conversation if you are an administrator' do
get "/api/v1/accounts/#{account.id}/conversations/#{conversation.display_id}",
headers: administrator.create_new_auth_token,
as: :json
expect(response).to have_http_status(:success)
expect(JSON.parse(response.body, symbolize_names: true)[:id]).to eq(conversation.display_id)
end
it 'shows the conversation if you are an agent with access to inbox' do
create(:inbox_member, user: agent, inbox: conversation.inbox)
get "/api/v1/accounts/#{account.id}/conversations/#{conversation.display_id}",
headers: agent.create_new_auth_token,
as: :json
expect(response).to have_http_status(:success)
expect(JSON.parse(response.body, symbolize_names: true)[:id]).to eq(conversation.display_id)
end
end
end
describe 'POST /api/v1/accounts/{account.id}/conversations' do
let(:contact) { create(:contact, account: account) }
let(:inbox) { create(:inbox, account: account) }
let(:contact_inbox) { create(:contact_inbox, contact: contact, inbox: inbox) }
context 'when it is an unauthenticated user' do
it 'returns unauthorized' do
post "/api/v1/accounts/#{account.id}/conversations",
params: { source_id: contact_inbox.source_id },
as: :json
expect(response).to have_http_status(:unauthorized)
end
end
context 'when it is an authenticated user' do
let(:agent) { create(:user, account: account, role: :agent) }
let(:team) { create(:team, account: account) }
it 'will not create a new conversation if agent does not have access to inbox' do
allow(Rails.configuration.dispatcher).to receive(:dispatch)
additional_attributes = { test: 'test' }
post "/api/v1/accounts/#{account.id}/conversations",
headers: agent.create_new_auth_token,
params: { source_id: contact_inbox.source_id, additional_attributes: additional_attributes },
as: :json
expect(response).to have_http_status(:unauthorized)
end
context 'when it is an authenticated user who has access to the inbox' do
before do
create(:inbox_member, user: agent, inbox: inbox)
end
it 'creates a new conversation' do
allow(Rails.configuration.dispatcher).to receive(:dispatch)
additional_attributes = { test: 'test' }
post "/api/v1/accounts/#{account.id}/conversations",
headers: agent.create_new_auth_token,
params: { source_id: contact_inbox.source_id, additional_attributes: additional_attributes },
as: :json
expect(response).to have_http_status(:success)
response_data = JSON.parse(response.body, symbolize_names: true)
expect(response_data[:additional_attributes]).to eq(additional_attributes)
end
it 'creates a conversation in specificed status' do
allow(Rails.configuration.dispatcher).to receive(:dispatch)
post "/api/v1/accounts/#{account.id}/conversations",
headers: agent.create_new_auth_token,
params: { source_id: contact_inbox.source_id, status: 'pending' },
as: :json
expect(response).to have_http_status(:success)
response_data = JSON.parse(response.body, symbolize_names: true)
expect(response_data[:status]).to eq('pending')
end
# TODO: remove this spec when we remove the condition check in controller
# Added for backwards compatibility for bot status
it 'creates a conversation as pending if status is specified as bot' do
allow(Rails.configuration.dispatcher).to receive(:dispatch)
post "/api/v1/accounts/#{account.id}/conversations",
headers: agent.create_new_auth_token,
params: { source_id: contact_inbox.source_id, status: 'bot' },
as: :json
expect(response).to have_http_status(:success)
response_data = JSON.parse(response.body, symbolize_names: true)
expect(response_data[:status]).to eq('pending')
end
it 'creates a new conversation with message when message is passed' do
allow(Rails.configuration.dispatcher).to receive(:dispatch)
post "/api/v1/accounts/#{account.id}/conversations",
headers: agent.create_new_auth_token,
params: { source_id: contact_inbox.source_id, message: { content: 'hi' } },
as: :json
expect(response).to have_http_status(:success)
response_data = JSON.parse(response.body, symbolize_names: true)
expect(response_data[:additional_attributes]).to eq({})
expect(account.conversations.find_by(display_id: response_data[:id]).messages.outgoing.first.content).to eq 'hi'
end
it 'calls contact inbox builder if contact_id and inbox_id is present' do
builder = double
allow(Rails.configuration.dispatcher).to receive(:dispatch)
allow(ContactInboxBuilder).to receive(:new).and_return(builder)
allow(builder).to receive(:perform)
expect(builder).to receive(:perform)
post "/api/v1/accounts/#{account.id}/conversations",
headers: agent.create_new_auth_token,
params: { contact_id: contact.id, inbox_id: inbox.id },
as: :json
end
it 'creates a new conversation with assignee and team' do
allow(Rails.configuration.dispatcher).to receive(:dispatch)
post "/api/v1/accounts/#{account.id}/conversations",
headers: agent.create_new_auth_token,
params: { source_id: contact_inbox.source_id, contact_id: contact.id, inbox_id: inbox.id, assignee_id: agent.id, team_id: team.id },
as: :json
expect(response).to have_http_status(:success)
response_data = JSON.parse(response.body, symbolize_names: true)
expect(response_data[:meta][:assignee][:name]).to eq(agent.name)
expect(response_data[:meta][:team][:name]).to eq(team.name)
end
end
end
end
describe 'POST /api/v1/accounts/{account.id}/conversations/:id/toggle_status' do
let(:conversation) { create(:conversation, account: account) }
context 'when it is an unauthenticated user' do
it 'returns unauthorized' do
post "/api/v1/accounts/#{account.id}/conversations/#{conversation.display_id}/toggle_status"
expect(response).to have_http_status(:unauthorized)
end
end
context 'when it is an authenticated user' do
let(:agent) { create(:user, account: account, role: :agent) }
let(:administrator) { create(:user, account: account, role: :administrator) }
before do
create(:inbox_member, user: agent, inbox: conversation.inbox)
end
it 'toggles the conversation status' do
expect(conversation.status).to eq('open')
post "/api/v1/accounts/#{account.id}/conversations/#{conversation.display_id}/toggle_status",
headers: agent.create_new_auth_token,
as: :json
expect(response).to have_http_status(:success)
expect(conversation.reload.status).to eq('resolved')
end
it 'toggles the conversation status to open from pending' do
conversation.update!(status: 'pending')
post "/api/v1/accounts/#{account.id}/conversations/#{conversation.display_id}/toggle_status",
headers: agent.create_new_auth_token,
as: :json
expect(response).to have_http_status(:success)
expect(conversation.reload.status).to eq('open')
end
it 'self assign if agent changes the conversation status to open' do
conversation.update!(status: 'pending')
post "/api/v1/accounts/#{account.id}/conversations/#{conversation.display_id}/toggle_status",
headers: agent.create_new_auth_token,
as: :json
expect(response).to have_http_status(:success)
expect(conversation.reload.status).to eq('open')
expect(conversation.reload.assignee_id).to eq(agent.id)
end
it 'disbale self assign if admin changes the conversation status to open' do
conversation.update!(status: 'pending')
conversation.update!(assignee_id: nil)
post "/api/v1/accounts/#{account.id}/conversations/#{conversation.display_id}/toggle_status",
headers: administrator.create_new_auth_token,
as: :json
expect(response).to have_http_status(:success)
expect(conversation.reload.status).to eq('open')
expect(conversation.reload.assignee_id).not_to eq(administrator.id)
end
it 'toggles the conversation status to specific status when parameter is passed' do
expect(conversation.status).to eq('open')
post "/api/v1/accounts/#{account.id}/conversations/#{conversation.display_id}/toggle_status",
headers: agent.create_new_auth_token,
params: { status: 'pending' },
as: :json
expect(response).to have_http_status(:success)
expect(conversation.reload.status).to eq('pending')
end
it 'toggles the conversation status to snoozed when parameter is passed' do
expect(conversation.status).to eq('open')
snoozed_until = (DateTime.now.utc + 2.days).to_i
post "/api/v1/accounts/#{account.id}/conversations/#{conversation.display_id}/toggle_status",
headers: agent.create_new_auth_token,
params: { status: 'snoozed', snoozed_until: snoozed_until },
as: :json
expect(response).to have_http_status(:success)
expect(conversation.reload.status).to eq('snoozed')
expect(conversation.reload.snoozed_until.to_i).to eq(snoozed_until)
end
# TODO: remove this spec when we remove the condition check in controller
# Added for backwards compatibility for bot status
it 'toggles the conversation status to pending status when parameter bot is passed' do
expect(conversation.status).to eq('open')
post "/api/v1/accounts/#{account.id}/conversations/#{conversation.display_id}/toggle_status",
headers: agent.create_new_auth_token,
params: { status: 'bot' },
as: :json
expect(response).to have_http_status(:success)
expect(conversation.reload.status).to eq('pending')
end
end
end
describe 'POST /api/v1/accounts/{account.id}/conversations/:id/toggle_typing_status' do
let(:conversation) { create(:conversation, account: account) }
context 'when it is an unauthenticated user' do
it 'returns unauthorized' do
post "/api/v1/accounts/#{account.id}/conversations/#{conversation.display_id}/toggle_typing_status"
expect(response).to have_http_status(:unauthorized)
end
end
context 'when it is an authenticated user' do
let(:agent) { create(:user, account: account, role: :agent) }
before do
create(:inbox_member, user: agent, inbox: conversation.inbox)
end
it 'toggles the conversation status' do
allow(Rails.configuration.dispatcher).to receive(:dispatch)
post "/api/v1/accounts/#{account.id}/conversations/#{conversation.display_id}/toggle_typing_status",
headers: agent.create_new_auth_token,
params: { typing_status: 'on', is_private: false },
as: :json
expect(response).to have_http_status(:success)
expect(Rails.configuration.dispatcher).to have_received(:dispatch)
.with(Conversation::CONVERSATION_TYPING_ON, kind_of(Time), { conversation: conversation, user: agent, is_private: false })
end
it 'toggles the conversation status for private notes' do
allow(Rails.configuration.dispatcher).to receive(:dispatch)
post "/api/v1/accounts/#{account.id}/conversations/#{conversation.display_id}/toggle_typing_status",
headers: agent.create_new_auth_token,
params: { typing_status: 'on', is_private: true },
as: :json
expect(response).to have_http_status(:success)
expect(Rails.configuration.dispatcher).to have_received(:dispatch)
.with(Conversation::CONVERSATION_TYPING_ON, kind_of(Time), { conversation: conversation, user: agent, is_private: true })
end
end
end
describe 'POST /api/v1/accounts/{account.id}/conversations/:id/update_last_seen' do
let(:conversation) { create(:conversation, account: account) }
context 'when it is an unauthenticated user' do
it 'returns unauthorized' do
post "/api/v1/accounts/#{account.id}/conversations/#{conversation.display_id}/update_last_seen"
expect(response).to have_http_status(:unauthorized)
end
end
context 'when it is an authenticated user' do
let(:agent) { create(:user, account: account, role: :agent) }
before do
create(:inbox_member, user: agent, inbox: conversation.inbox)
end
it 'updates last seen' do
post "/api/v1/accounts/#{account.id}/conversations/#{conversation.display_id}/update_last_seen",
headers: agent.create_new_auth_token,
as: :json
expect(response).to have_http_status(:success)
expect(conversation.reload.agent_last_seen_at).not_to be_nil
end
it 'updates assignee last seen' do
conversation.update!(assignee_id: agent.id)
expect(conversation.reload.assignee_last_seen_at).to be_nil
post "/api/v1/accounts/#{account.id}/conversations/#{conversation.display_id}/update_last_seen",
headers: agent.create_new_auth_token,
as: :json
expect(response).to have_http_status(:success)
expect(conversation.reload.assignee_last_seen_at).not_to be_nil
end
end
end
describe 'POST /api/v1/accounts/{account.id}/conversations/:id/mute' do
let(:conversation) { create(:conversation, account: account) }
context 'when it is an unauthenticated user' do
it 'returns unauthorized' do
post "/api/v1/accounts/#{account.id}/conversations/#{conversation.display_id}/mute"
expect(response).to have_http_status(:unauthorized)
end
end
context 'when it is an authenticated user' do
let(:agent) { create(:user, account: account, role: :agent) }
before do
create(:inbox_member, user: agent, inbox: conversation.inbox)
end
it 'mutes conversation' do
post "/api/v1/accounts/#{account.id}/conversations/#{conversation.display_id}/mute",
headers: agent.create_new_auth_token,
as: :json
expect(response).to have_http_status(:success)
expect(conversation.reload.resolved?).to be(true)
expect(conversation.reload.muted?).to be(true)
end
end
end
describe 'POST /api/v1/accounts/{account.id}/conversations/:id/unmute' do
let(:conversation) { create(:conversation, account: account).tap(&:mute!) }
context 'when it is an unauthenticated user' do
it 'returns unauthorized' do
post "/api/v1/accounts/#{account.id}/conversations/#{conversation.display_id}/unmute"
expect(response).to have_http_status(:unauthorized)
end
end
context 'when it is an authenticated user' do
let(:agent) { create(:user, account: account, role: :agent) }
before do
create(:inbox_member, user: agent, inbox: conversation.inbox)
end
it 'unmutes conversation' do
post "/api/v1/accounts/#{account.id}/conversations/#{conversation.display_id}/unmute",
headers: agent.create_new_auth_token,
as: :json
expect(response).to have_http_status(:success)
expect(conversation.reload.muted?).to be(false)
end
end
end
describe 'POST /api/v1/accounts/{account.id}/conversations/:id/transcript' do
let(:conversation) { create(:conversation, account: account) }
context 'when it is an unauthenticated user' do
it 'returns unauthorized' do
post "/api/v1/accounts/#{account.id}/conversations/#{conversation.display_id}/transcript"
expect(response).to have_http_status(:unauthorized)
end
end
context 'when it is an authenticated user' do
let(:agent) { create(:user, account: account, role: :agent) }
let(:params) { { email: 'test@test.com' } }
before do
create(:inbox_member, user: agent, inbox: conversation.inbox)
end
it 'mutes conversation' do
mailer = double
allow(ConversationReplyMailer).to receive(:with).and_return(mailer)
allow(mailer).to receive(:conversation_transcript)
post "/api/v1/accounts/#{account.id}/conversations/#{conversation.display_id}/transcript",
headers: agent.create_new_auth_token,
params: params,
as: :json
expect(response).to have_http_status(:success)
expect(mailer).to have_received(:conversation_transcript).with(conversation, 'test@test.com')
end
it 'renders error when parameter missing' do
post "/api/v1/accounts/#{account.id}/conversations/#{conversation.display_id}/transcript",
headers: agent.create_new_auth_token,
params: {},
as: :json
expect(response).to have_http_status(:unprocessable_entity)
end
end
end
describe 'POST /api/v1/accounts/{account.id}/conversations/:id/custom_attributes' do
let(:conversation) { create(:conversation, account: account) }
context 'when it is an unauthenticated user' do
it 'returns unauthorized' do
post "/api/v1/accounts/#{account.id}/conversations/#{conversation.display_id}/custom_attributes"
expect(response).to have_http_status(:unauthorized)
end
end
context 'when it is an authenticated user' do
let(:agent) { create(:user, account: account, role: :agent) }
let(:custom_attributes) { { user_id: 1001, created_date: '23/12/2012', subscription_id: 12 } }
let(:valid_params) { { custom_attributes: custom_attributes } }
before do
create(:inbox_member, user: agent, inbox: conversation.inbox)
end
it 'updates last seen' do
post "/api/v1/accounts/#{account.id}/conversations/#{conversation.display_id}/custom_attributes",
headers: agent.create_new_auth_token,
params: valid_params,
as: :json
expect(response).to have_http_status(:success)
expect(conversation.reload.custom_attributes).not_to be_nil
expect(conversation.reload.custom_attributes.count).to eq 3
end
end
end
end