Chatwoot/spec/builders/v2/report_builder_spec.rb
Fayaz Ahmed 1c6a539c0a
feat: Add Reports for teams (#3116)
Co-authored-by: Pranav Raj S <pranav@chatwoot.com>
2021-10-06 23:53:51 +05:30

252 lines
8.5 KiB
Ruby

require 'rails_helper'
describe ::V2::ReportBuilder do
let!(:account) { create(:account) }
let!(:user) { create(:user, account: account) }
let!(:inbox) { create(:inbox, account: account) }
let(:inbox_member) { create(:inbox_member, user: user, inbox: inbox) }
let!(:label_1) { create(:label, title: 'Label_1', account: account) }
let!(:label_2) { create(:label, title: 'Label_2', account: account) }
# Running jobs inline to calculate the exact metrics
around do |test|
current_adapter = ActiveJob::Base.queue_adapter
ActiveJob::Base.queue_adapter = :inline
test.run
ensure
ActiveJob::Base.queue_adapter = current_adapter
end
describe '#timeseries' do
before do
10.times do
conversation = create(:conversation, account: account,
inbox: inbox, assignee: user,
created_at: Time.zone.today)
create_list(:message, 5, message_type: 'outgoing',
account: account, inbox: inbox,
conversation: conversation, created_at: Time.zone.today + 2.hours)
create_list(:message, 2, message_type: 'incoming',
account: account, inbox: inbox,
conversation: conversation,
created_at: Time.zone.today + 3.hours)
conversation.update_labels('label_1')
conversation.label_list
conversation.save!
end
5.times do
conversation = create(:conversation, account: account,
inbox: inbox, assignee: user,
created_at: (Time.zone.today - 2.days))
create_list(:message, 3, message_type: 'outgoing',
account: account, inbox: inbox,
conversation: conversation,
created_at: (Time.zone.today - 2.days))
create_list(:message, 1, message_type: 'incoming',
account: account, inbox: inbox,
conversation: conversation,
created_at: (Time.zone.today - 2.days))
conversation.update_labels('label_2')
conversation.label_list
conversation.save!
end
end
context 'when report type is account' do
it 'return conversations count' do
params = {
metric: 'conversations_count',
type: :account,
since: (Time.zone.today - 3.days).to_time.to_i.to_s,
until: Time.zone.today.to_time.to_i.to_s
}
builder = V2::ReportBuilder.new(account, params)
metrics = builder.timeseries
expect(metrics[Time.zone.today]).to be 10
expect(metrics[Time.zone.today - 2.days]).to be 5
end
it 'return incoming messages count' do
params = {
metric: 'incoming_messages_count',
type: :account,
since: (Time.zone.today - 3.days).to_time.to_i.to_s,
until: Time.zone.today.to_time.to_i.to_s
}
builder = V2::ReportBuilder.new(account, params)
metrics = builder.timeseries
expect(metrics[Time.zone.today]).to be 20
expect(metrics[Time.zone.today - 2.days]).to be 5
end
it 'return outgoing messages count' do
params = {
metric: 'outgoing_messages_count',
type: :account,
since: (Time.zone.today - 3.days).to_time.to_i.to_s,
until: Time.zone.today.to_time.to_i.to_s
}
builder = V2::ReportBuilder.new(account, params)
metrics = builder.timeseries
expect(metrics[Time.zone.today]).to be 50
expect(metrics[Time.zone.today - 2.days]).to be 15
end
it 'return resolutions count' do
params = {
metric: 'resolutions_count',
type: :account,
since: (Time.zone.today - 3.days).to_time.to_i.to_s,
until: Time.zone.today.to_time.to_i.to_s
}
conversations = account.conversations.where('created_at < ?', 1.day.ago)
conversations.each(&:resolved!)
builder = V2::ReportBuilder.new(account, params)
metrics = builder.timeseries
expect(metrics[Time.zone.today]).to be 0
expect(metrics[Time.zone.today - 2.days]).to be 5
end
it 'returns average first response time' do
params = {
metric: 'avg_first_response_time',
type: :account,
since: (Time.zone.today - 3.days).to_time.to_i.to_s,
until: Time.zone.today.to_time.to_i.to_s
}
builder = V2::ReportBuilder.new(account, params)
metrics = builder.timeseries
expect(metrics[Time.zone.today].to_f).to be 0.48e4
end
it 'returns summary' do
params = {
type: :account,
since: (Time.zone.today - 3.days).to_time.to_i.to_s,
until: Time.zone.today.to_time.to_i.to_s
}
builder = V2::ReportBuilder.new(account, params)
metrics = builder.summary
expect(metrics[:conversations_count]).to be 15
expect(metrics[:incoming_messages_count]).to be 25
expect(metrics[:outgoing_messages_count]).to be 65
expect(metrics[:avg_resolution_time]).to be 0
expect(metrics[:resolutions_count]).to be 0
end
end
context 'when report type is label' do
it 'return conversations count' do
params = {
metric: 'conversations_count',
type: :label,
id: label_2.id,
since: (Time.zone.today - 3.days).to_time.to_i.to_s,
until: Time.zone.today.to_time.to_i.to_s
}
builder = V2::ReportBuilder.new(account, params)
metrics = builder.timeseries
expect(metrics[Time.zone.today - 2.days]).to be 5
end
it 'return incoming messages count' do
params = {
metric: 'incoming_messages_count',
type: :label,
id: label_1.id,
since: (Time.zone.today - 3.days).to_time.to_i.to_s,
until: (Time.zone.today + 1.day).to_time.to_i.to_s
}
builder = V2::ReportBuilder.new(account, params)
metrics = builder.timeseries
expect(metrics[Time.zone.today]).to be 20
expect(metrics[Time.zone.today - 2.days]).to be 0
end
it 'return outgoing messages count' do
params = {
metric: 'outgoing_messages_count',
type: :label,
id: label_1.id,
since: (Time.zone.today - 3.days).to_time.to_i.to_s,
until: (Time.zone.today + 1.day).to_time.to_i.to_s
}
builder = V2::ReportBuilder.new(account, params)
metrics = builder.timeseries
expect(metrics[Time.zone.today]).to be 50
expect(metrics[Time.zone.today - 2.days]).to be 0
end
it 'return resolutions count' do
params = {
metric: 'resolutions_count',
type: :label,
id: label_2.id,
since: (Time.zone.today - 3.days).to_time.to_i.to_s,
until: (Time.zone.today + 1.day).to_time.to_i.to_s
}
conversations = account.conversations.where('created_at < ?', 1.day.ago)
conversations.each(&:resolved!)
builder = V2::ReportBuilder.new(account, params)
metrics = builder.timeseries
expect(metrics[Time.zone.today - 2.days]).to be 5
end
it 'returns average first response time' do
label_2.events.update(value: 1.5)
params = {
metric: 'avg_first_response_time',
type: :label,
id: label_2.id,
since: (Time.zone.today - 3.days).to_time.to_i.to_s,
until: Time.zone.today.to_time.to_i.to_s
}
builder = V2::ReportBuilder.new(account, params)
metrics = builder.timeseries
expect(metrics[Time.zone.today].to_f).to be 0.15e1
end
it 'returns summary' do
params = {
type: :label,
id: label_2.id,
since: (Time.zone.today - 3.days).to_time.to_i.to_s,
until: Time.zone.today.to_time.to_i.to_s
}
builder = V2::ReportBuilder.new(account, params)
metrics = builder.summary
expect(metrics[:conversations_count]).to be 5
expect(metrics[:incoming_messages_count]).to be 5
expect(metrics[:outgoing_messages_count]).to be 15
expect(metrics[:avg_resolution_time]).to be 0
expect(metrics[:resolutions_count]).to be 0
end
end
end
end