cda65ea339
* Clean up the mailers * Disable assignment mailer if setting is turned off * Email notifications on conversation create * Specs
139 lines
4.6 KiB
Ruby
139 lines
4.6 KiB
Ruby
# == Schema Information
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#
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# Table name: messages
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#
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# id :integer not null, primary key
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# content :text
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# content_attributes :json
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# content_type :integer default("text")
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# message_type :integer not null
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# private :boolean default(FALSE)
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# status :integer default("sent")
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# created_at :datetime not null
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# updated_at :datetime not null
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# account_id :integer not null
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# contact_id :bigint
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# conversation_id :integer not null
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# inbox_id :integer not null
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# source_id :string
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# user_id :integer
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#
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# Indexes
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#
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# index_messages_on_contact_id (contact_id)
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# index_messages_on_conversation_id (conversation_id)
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# index_messages_on_source_id (source_id)
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#
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# Foreign Keys
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#
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# fk_rails_... (contact_id => contacts.id)
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#
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class Message < ApplicationRecord
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include Events::Types
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validates :account_id, presence: true
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validates :inbox_id, presence: true
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validates :conversation_id, presence: true
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enum message_type: { incoming: 0, outgoing: 1, activity: 2, template: 3 }
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enum content_type: { text: 0, input: 1, input_textarea: 2, input_email: 3 }
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enum status: { sent: 0, delivered: 1, read: 2, failed: 3 }
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store :content_attributes, accessors: [:submitted_email], coder: JSON, prefix: :input
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# .succ is a hack to avoid https://makandracards.com/makandra/1057-why-two-ruby-time-objects-are-not-equal-although-they-appear-to-be
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scope :unread_since, ->(datetime) { where('EXTRACT(EPOCH FROM created_at) > (?)', datetime.to_i.succ) }
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scope :chat, -> { where.not(message_type: :activity).where.not(private: true) }
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default_scope { order(created_at: :asc) }
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belongs_to :account
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belongs_to :inbox
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belongs_to :conversation
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belongs_to :user, required: false
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belongs_to :contact, required: false
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has_one :attachment, dependent: :destroy, autosave: true
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after_create :reopen_conversation,
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:dispatch_event,
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:send_reply,
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:execute_message_template_hooks,
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:notify_via_mail
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def channel_token
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@token ||= inbox.channel.try(:page_access_token)
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end
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def push_event_data
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data = attributes.merge(
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created_at: created_at.to_i,
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message_type: message_type_before_type_cast,
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conversation_id: conversation.display_id
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)
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data.merge!(attachment: attachment.push_event_data) if attachment
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data.merge!(sender: user.push_event_data) if user
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data
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end
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def reportable?
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incoming? || outgoing?
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end
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def webhook_data
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{
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id: id,
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content: content,
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created_at: created_at,
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message_type: message_type,
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source_id: source_id,
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sender: user.try(:webhook_data),
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contact: contact.try(:webhook_data),
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inbox: inbox.webhook_data,
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conversation: conversation.webhook_data,
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account: account.webhook_data
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}
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end
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private
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def dispatch_event
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Rails.configuration.dispatcher.dispatch(MESSAGE_CREATED, Time.zone.now, message: self)
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if outgoing? && conversation.messages.outgoing.count == 1
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Rails.configuration.dispatcher.dispatch(FIRST_REPLY_CREATED, Time.zone.now, message: self)
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end
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end
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def send_reply
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channel_name = conversation.inbox.channel.class.to_s
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if channel_name == 'Channel::FacebookPage'
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::Facebook::SendReplyService.new(message: self).perform
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elsif channel_name == 'Channel::TwitterProfile'
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::Twitter::SendReplyService.new(message: self).perform
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end
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end
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def reopen_conversation
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if incoming? && conversation.resolved?
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conversation.toggle_status
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Rails.configuration.dispatcher.dispatch(CONVERSATION_REOPENED, Time.zone.now, conversation: conversation)
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end
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end
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def execute_message_template_hooks
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::MessageTemplates::HookExecutionService.new(message: self).perform
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end
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def notify_via_mail
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conversation_mail_key = Redis::Alfred::CONVERSATION_MAILER_KEY % conversation.id
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if Redis::Alfred.get(conversation_mail_key).nil? && conversation.contact.email? && outgoing?
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# set a redis key for the conversation so that we don't need to send email for every
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# new message that comes in and we dont enque the delayed sidekiq job for every message
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Redis::Alfred.setex(conversation_mail_key, Time.zone.now)
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# Since this is live chat, send the email after few minutes so the only one email with
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# last few messages coupled together is sent rather than email for each message
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ConversationReplyEmailWorker.perform_in(2.minutes, conversation.id, Time.zone.now)
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end
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end
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end
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