Chatwoot/app/services/twilio/incoming_message_service.rb
Pranav Raj S 0cb7333977
Feature: Twilio Whatsapp Integration (#779)
Twilio Whatsapp Integration

Co-authored-by: Sojan <sojan@pepalo.com>
2020-04-30 01:41:13 +05:30

111 lines
2.4 KiB
Ruby

class Twilio::IncomingMessageService
include ::FileTypeHelper
pattr_initialize [:params!]
def perform
set_contact
set_conversation
@message = @conversation.messages.create(
content: params[:Body],
account_id: @inbox.account_id,
inbox_id: @inbox.id,
message_type: :incoming,
contact_id: @contact.id,
source_id: params[:SmsSid]
)
attach_files
end
private
def twilio_inbox
@twilio_inbox ||= ::Channel::TwilioSms.find_by!(
account_sid: params[:AccountSid],
phone_number: params[:To]
)
end
def inbox
@inbox ||= twilio_inbox.inbox
end
def account
@account ||= inbox.account
end
def phone_number
twilio_inbox.sms? ? params[:From] : params[:From].gsub('whatsapp:', '')
end
def formatted_phone_number
TelephoneNumber.parse(phone_number).international_number
end
def set_contact
contact_inbox = ::ContactBuilder.new(
source_id: params[:From],
inbox: inbox,
contact_attributes: contact_attributes
).perform
@contact_inbox = contact_inbox
@contact = contact_inbox.contact
end
def conversation_params
{
account_id: @inbox.account_id,
inbox_id: @inbox.id,
contact_id: @contact.id,
contact_inbox_id: @contact_inbox.id,
additional_attributes: additional_attributes
}
end
def set_conversation
@conversation = @contact_inbox.conversations.first
return if @conversation
@conversation = ::Conversation.create!(conversation_params)
end
def contact_attributes
{
name: formatted_phone_number,
phone_number: phone_number,
additional_attributes: additional_attributes
}
end
def additional_attributes
if twilio_inbox.sms?
{
from_zip_code: params[:FromZip],
from_country: params[:FromCountry],
from_state: params[:FromState]
}
else
{}
end
end
def attach_files
return if params[:MediaUrl0].blank?
file_resource = LocalResource.new(params[:MediaUrl0], params[:MediaContentType0])
attachment = @message.attachments.new(
account_id: @message.account_id,
file_type: file_type(params[:MediaContentType0])
)
attachment.file.attach(
io: file_resource.file,
filename: file_resource.tmp_filename,
content_type: file_resource.encoding
)
@message.save!
end
end