ceaffe862a
We get 'unsupported_type' in the web-hook event only when Instagram faces issues processing the attachments. https://developers.facebook.com/docs/messenger-platform/instagram/features/webhook/ according to their document, we are handling the given types and are ignoring this one for now. Fixes: #5428
90 lines
3 KiB
Ruby
90 lines
3 KiB
Ruby
class Messages::Messenger::MessageBuilder
|
|
include ::FileTypeHelper
|
|
|
|
def process_attachment(attachment)
|
|
# This check handles very rare case if there are multiple files to attach with only one usupported file
|
|
return if unsupported_file_type?(attachment['type'])
|
|
|
|
attachment_obj = @message.attachments.new(attachment_params(attachment).except(:remote_file_url))
|
|
attachment_obj.save!
|
|
attach_file(attachment_obj, attachment_params(attachment)[:remote_file_url]) if attachment_params(attachment)[:remote_file_url]
|
|
fetch_story_link(attachment_obj) if attachment_obj.file_type == 'story_mention'
|
|
update_attachment_file_type(attachment_obj)
|
|
end
|
|
|
|
def attach_file(attachment, file_url)
|
|
attachment_file = Down.download(
|
|
file_url
|
|
)
|
|
attachment.file.attach(
|
|
io: attachment_file,
|
|
filename: attachment_file.original_filename,
|
|
content_type: attachment_file.content_type
|
|
)
|
|
end
|
|
|
|
def attachment_params(attachment)
|
|
file_type = attachment['type'].to_sym
|
|
params = { file_type: file_type, account_id: @message.account_id }
|
|
|
|
if [:image, :file, :audio, :video, :share, :story_mention].include? file_type
|
|
params.merge!(file_type_params(attachment))
|
|
elsif file_type == :location
|
|
params.merge!(location_params(attachment))
|
|
elsif file_type == :fallback
|
|
params.merge!(fallback_params(attachment))
|
|
end
|
|
|
|
params
|
|
end
|
|
|
|
def file_type_params(attachment)
|
|
{
|
|
external_url: attachment['payload']['url'],
|
|
remote_file_url: attachment['payload']['url']
|
|
}
|
|
end
|
|
|
|
def update_attachment_file_type(attachment)
|
|
return unless attachment.file_type == 'share' || attachment.file_type == 'story_mention'
|
|
|
|
attachment.file_type = file_type(attachment.file&.content_type)
|
|
attachment.save!
|
|
end
|
|
|
|
def fetch_story_link(attachment)
|
|
message = attachment.message
|
|
result = get_story_object_from_source_id(message.source_id)
|
|
|
|
return if result.blank?
|
|
|
|
story_id = result['story']['mention']['id']
|
|
story_sender = result['from']['username']
|
|
message.content_attributes[:story_sender] = story_sender
|
|
message.content_attributes[:story_id] = story_id
|
|
message.content = I18n.t('conversations.messages.instagram_story_content', story_sender: story_sender)
|
|
message.save!
|
|
end
|
|
|
|
def get_story_object_from_source_id(source_id)
|
|
k = Koala::Facebook::API.new(@inbox.channel.page_access_token) if @inbox.facebook?
|
|
k.get_object(source_id, fields: %w[story from]) || {}
|
|
rescue Koala::Facebook::AuthenticationError
|
|
@inbox.channel.authorization_error!
|
|
raise
|
|
rescue Koala::Facebook::ClientError => e
|
|
# The exception occurs when we are trying fetch the deleted story or blocked story.
|
|
@message.update(content: I18n.t('conversations.messages.instagram_deleted_story_content'))
|
|
Rails.logger.error e
|
|
{}
|
|
rescue StandardError => e
|
|
ChatwootExceptionTracker.new(e, account: @inbox.account).capture_exception
|
|
{}
|
|
end
|
|
|
|
private
|
|
|
|
def unsupported_file_type?(attachment_type)
|
|
[:template, :unsupported_type].include? attachment_type.to_sym
|
|
end
|
|
end
|