Chatwoot/app/presenters/conversations/event_data_presenter.rb

module Conversations
  class EventDataPresenter < SimpleDelegator
    def lock_data
      { id: display_id, locked: locked? }
    end

    def push_data
      {
        id: display_id,
        inbox_id: inbox_id,
        messages: push_messages,
        meta: push_meta,
        status: status_before_type_cast.to_i,
        unread_count: unread_incoming_messages.count,
        **push_timestamps
      }
    end

    private

    def push_messages
      [messages.chat.last&.push_event_data].compact
    end

    def push_meta
      { sender: contact.push_event_data, assignee: assignee }
    end

    def push_timestamps
      {
        agent_last_seen_at: agent_last_seen_at.to_i,
        user_last_seen_at: user_last_seen_at.to_i,
        timestamp: created_at.to_i
      }
    end
  end
end