5e8fd689c9
This change allows the admin user to fetch conversation metrics for an account, agents, and filter conversation metrics for a specific agent. Fixes #4305
29 lines
No EOL
617 B
YAML
29 lines
No EOL
617 B
YAML
type: object
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properties:
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avg_first_response_time:
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type: string
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avg_resolution_time:
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type: string
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conversations_count:
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type: number
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incoming_messages_count:
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type: number
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outgoing_messages_count:
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type: number
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resolutions_count:
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type: number
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previous:
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type: object
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properties:
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avg_first_response_time:
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type: string
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avg_resolution_time:
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type: string
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conversations_count:
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type: number
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incoming_messages_count:
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type: number
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outgoing_messages_count:
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type: number
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resolutions_count:
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type: number |