Chatwoot/spec/lib/integrations/csml/processor_service_spec.rb

108 lines
4 KiB
Ruby

require 'rails_helper'
describe Integrations::Csml::ProcessorService do
let(:account) { create(:account) }
let(:inbox) { create(:inbox, account: account) }
let(:agent_bot) { create(:agent_bot, :skip_validate, bot_type: 'csml', account: account) }
let(:agent_bot_inbox) { create(:agent_bot_inbox, agent_bot: agent_bot, inbox: inbox, account: account) }
let(:conversation) { create(:conversation, account: account, status: :pending) }
let(:message) { create(:message, account: account, conversation: conversation) }
let(:event_name) { 'message.created' }
let(:event_data) { { message: message } }
describe '#perform' do
let(:csml_client) { double }
let(:processor) { described_class.new(event_name: event_name, agent_bot: agent_bot, event_data: event_data) }
before do
allow(CsmlEngine).to receive(:new).and_return(csml_client)
end
context 'when a conversation is completed from CSML' do
it 'open the conversation and handsoff it to an agent' do
csml_response = ActiveSupport::HashWithIndifferentAccess.new(conversation_end: true)
allow(csml_client).to receive(:run).and_return(csml_response)
processor.perform
expect(conversation.reload.status).to eql('open')
end
end
context 'when a new message is returned from CSML' do
it 'creates a text message' do
csml_response = ActiveSupport::HashWithIndifferentAccess.new(
messages: [
{ payload: { content_type: 'text', content: { text: 'hello payload' } } }
]
)
allow(csml_client).to receive(:run).and_return(csml_response)
processor.perform
expect(conversation.messages.last.content).to eql('hello payload')
end
it 'creates a question message' do
csml_response = ActiveSupport::HashWithIndifferentAccess.new(
messages: [{
payload: {
content_type: 'question',
content: { title: 'Question Payload', buttons: [{ content: { title: 'Q1', payload: 'q1' } }] }
}
}]
)
allow(csml_client).to receive(:run).and_return(csml_response)
processor.perform
expect(conversation.messages.last.content).to eql('Question Payload')
expect(conversation.messages.last.content_type).to eql('input_select')
expect(conversation.messages.last.content_attributes).to eql({ items: [{ title: 'Q1', value: 'q1' }] }.with_indifferent_access)
end
end
context 'when conversation status is not pending' do
let(:conversation) { create(:conversation, account: account, status: :open) }
it 'returns nil' do
expect(processor.perform).to be(nil)
end
end
context 'when message is private' do
let(:message) { create(:message, account: account, conversation: conversation, private: true) }
it 'returns nil' do
expect(processor.perform).to be(nil)
end
end
context 'when message type is template (not outgoing or incoming)' do
let(:message) { create(:message, account: account, conversation: conversation, message_type: :template) }
it 'returns nil' do
expect(processor.perform).to be(nil)
end
end
context 'when message updated' do
let(:event_name) { 'message.updated' }
context 'when content_type is input_select' do
let(:message) do
create(:message, account: account, conversation: conversation, private: true,
submitted_values: [{ 'title' => 'Support', 'value' => 'selected_gas' }])
end
it 'returns submitted value for message content' do
expect(processor.send(:message_content, message)).to eql('selected_gas')
end
end
context 'when content_type is not input_select' do
let(:message) { create(:message, account: account, conversation: conversation, message_type: :outgoing, content_type: :text) }
let(:event_name) { 'message.updated' }
it 'returns nil' do
expect(processor.perform).to be(nil)
end
end
end
end
end