Chatwoot/app/mailboxes/conversation_mailbox.rb
Sony Mathew 0b65526b85
Feature: Conversation Continuity with Email (#770)
* Added POC for mail inbox reply email
* created mailbox and migratuion for the same
* cleaned up sidekiq queues and added the queues for action mailbox and active storage
* created conversation mailbox and functionlaity to create a message on the conversation when it's replied

* Added UUID to conversation to be used in email replies

* added migration to add uuid for conversation
* changed parsing and resource fetching to reflect matching uuid and
  loading conversation alone
* cleaned up conversation mailbox.rb

* Added content type & attribute for message

* Added the new reply email to outgoing emails
* Added migration to accounts for adding domain and settings
* Modified seeds to reflect this changes
* Added the flag based column on account for boolean settings
* Added the new reply to email in outgoing conversation emails based on conditions

* Added dynamic email routing in application mailbox
* Added dynamic email routing in application mailbox
* Added a catch all deafult empty mailbox
* Added annotation for account

* Added the complete email details & attachments to the message
* Added the complete email details to the message in content_attributes, like subject, to, cc, bcc etc
* Modified the mail extractor to give a serilaized version of email
* Handled storing attachments of email on the message

* Added incoming email settings, env variables

* [#138] Added documentation regarding different email settings and variables

* Fixed the mail attachments blob issue (#138)
* Decoided attachments were strings and had to construct blobs out fo them to work with active storage
* Fixed the content encoding issue with mail body
* Fixed issue with Proc used in apllication mailbox routing
* Fixed couple of typos and silly mistakes

* Set appropriate from email for conversation reply mails (#138)
* From email was taken from a env variable, changed it to take from account settings if enabled
* Set the reply to email correctly based on conversation UUID
* Added commented config ind development.rb for mailbox ingress

* Added account settings for domain and support email (#138)
* Added the new attributes in accounts controller params whitelisting, api responses
* Added options for the the new fields in account settings

* Fixed typos in email continuity docs and warnings

* Added specs for conversation reply mailer changes (#138)
* Added specs for
  * conversation reply mailer
  * Accounts controller
  * Account and Conversation models

* Added tests for email presenter (#138)

* Specs for inbound email routing and mailboxes (#138)
2020-04-30 20:20:26 +05:30

76 lines
2.1 KiB
Ruby

class ConversationMailbox < ApplicationMailbox
attr_accessor :conversation_uuid, :processed_mail
# Last part is the regex for the UUID
# Eg: email should be something like : reply+to+6bdc3f4d-0bec-4515-a284-5d916fdde489@domain.com
EMAIL_PART_PATTERN = /^reply\+to\+([0-9a-f]{8}\b-[0-9a-f]{4}-[0-9a-f]{4}-[0-9a-f]{4}-\b[0-9a-f]{12})$/i.freeze
before_processing :conversation_uuid_from_to_address,
:verify_decoded_params,
:find_conversation,
:decorate_mail
def process
create_message
add_attachments_to_message
end
private
def create_message
@message = @conversation.messages.create(
account_id: @conversation.account_id,
contact_id: @conversation.contact_id,
content: processed_mail.content,
inbox_id: @conversation.inbox_id,
message_type: 'incoming',
content_type: 'incoming_email',
source_id: processed_mail.message_id,
content_attributes: {
email: processed_mail.serialized_data
}
)
end
def add_attachments_to_message
processed_mail.attachments.each do |mail_attachment|
attachment = @message.attachments.new(
account_id: @conversation.account_id,
file_type: 'file'
)
attachment.file.attach(mail_attachment[:blob])
end
@message.save!
end
def conversation_uuid_from_to_address
mail.to.each do |email|
username = email.split('@')[0]
match_result = username.match(ApplicationMailbox::REPLY_EMAIL_USERNAME_PATTERN)
if match_result
@conversation_uuid = match_result.captures
break
end
end
@conversation_uuid
end
def verify_decoded_params
raise 'Conversation uuid not found' if conversation_uuid.nil?
end
def find_conversation
@conversation = Conversation.find_by(uuid: conversation_uuid)
validate_resource @conversation
end
def validate_resource(resource)
raise "#{resource.class.name} not found" if resource.nil?
resource
end
def decorate_mail
@processed_mail = MailPresenter.new(mail)
end
end