Chatwoot/lib/integrations/dialogflow/processor_service.rb
Jordan Brough 59b31615ed
chore: Use "create!" and "save!" bang methods when not checking the result (#5358)
* Use "create!" when not checking for errors on the result
* Use "save!" when not checking the result
2022-09-13 17:40:06 +05:30

52 lines
2.1 KiB
Ruby

class Integrations::Dialogflow::ProcessorService < Integrations::BotProcessorService
pattr_initialize [:event_name!, :hook!, :event_data!]
private
def message_content(message)
# TODO: might needs to change this to a way that we fetch the updated value from event data instead
# cause the message.updated event could be that that the message was deleted
return message.content_attributes['submitted_values']&.first&.dig('value') if event_name == 'message.updated'
message.content
end
def get_response(session_id, message)
Google::Cloud::Dialogflow.configure { |config| config.credentials = hook.settings['credentials'] }
session_client = Google::Cloud::Dialogflow.sessions
session = session_client.session_path project: hook.settings['project_id'], session: session_id
query_input = { text: { text: message, language_code: 'en-US' } }
session_client.detect_intent session: session, query_input: query_input
end
def process_response(message, response)
fulfillment_messages = response.query_result['fulfillment_messages']
fulfillment_messages.each do |fulfillment_message|
content_params = generate_content_params(fulfillment_message)
if content_params['action'].present?
process_action(message, content_params['action'])
else
create_conversation(message, content_params)
end
end
end
def generate_content_params(fulfillment_message)
text_response = fulfillment_message['text'].to_h
content_params = { content: text_response[:text].first } if text_response[:text].present?
content_params ||= fulfillment_message['payload'].to_h
content_params
end
def create_conversation(message, content_params)
return if content_params.blank?
conversation = message.conversation
conversation.messages.create!(content_params.merge({
message_type: :outgoing,
account_id: conversation.account_id,
inbox_id: conversation.inbox_id
}))
end
end