55 lines
1.7 KiB
Ruby
55 lines
1.7 KiB
Ruby
#######################################
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# To create an external channel reply service
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# - Inherit this as the base class.
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# - Implement `channel_class` method in your child class.
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# - Implement `perform_reply` method in your child class.
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# - Implement additional custom logic for your `perform_reply` method.
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# - When required override the validation_methods.
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# - Use Childclass.new.perform.
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######################################
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class Base::SendOnChannelService
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pattr_initialize [:message!]
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def perform
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validate_target_channel
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return unless outgoing_message?
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return if invalid_message?
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perform_reply
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end
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private
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delegate :conversation, to: :message
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delegate :contact, :contact_inbox, :inbox, to: :conversation
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delegate :channel, to: :inbox
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def channel_class
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raise 'Overwrite this method in child class'
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end
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def perform_reply
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raise 'Overwrite this method in child class'
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end
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def outgoing_message_originated_from_channel?
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# TODO: we need to refactor this logic as more integrations comes by
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# chatwoot messages won't have source id at the moment
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# outgoing messages may be created in slack which should be send to the channel
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message.source_id.present? && !message.source_id.starts_with?('slack_')
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end
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def outgoing_message?
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message.outgoing? || message.template?
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end
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def invalid_message?
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# private notes aren't send to the channels
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# we should also avoid the case of message loops, when outgoing messages are created from channel
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message.private? || outgoing_message_originated_from_channel?
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end
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def validate_target_channel
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raise 'Invalid channel service was called' if inbox.channel.class != channel_class
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end
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end
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