74 lines
2.8 KiB
JSON
74 lines
2.8 KiB
JSON
{
|
|
"CANNED_MGMT": {
|
|
"HEADER": "Canned Responses",
|
|
"HEADER_BTN_TXT": "Add Canned Response",
|
|
"LOADING": "Fetching Canned Responses",
|
|
"SEARCH_404": "There are no items matching this query",
|
|
"SIDEBAR_TXT": "<p><b>Canned Responses</b> </p><p> Canned Responses are saved reply templates which can be used to quickly send out a reply to a conversation . </p><p> For creating a Canned Response, just click on the <b>Add Canned Response</b>. You can also edit or delete an existing Canned Response by clicking on the Edit or Delete button </p><p> Canned responses are used with the help of <b>Short Codes</b>. Agents can access canned responses while on a chat by typing <b>'/'</b> followed by the short code. </p>",
|
|
"LIST": {
|
|
"404": "There are no canned responses available in this account.",
|
|
"TITLE": "Manage canned responses",
|
|
"DESC": "Canned Responses are predefined reply templates which can be used to quickly send out replies to tickets.",
|
|
"TABLE_HEADER": [
|
|
"Short Code",
|
|
"Content",
|
|
"Actions"
|
|
]
|
|
},
|
|
"ADD": {
|
|
"TITLE": "Add Canned Response",
|
|
"DESC": "Canned Responses are saved reply templates which can be used to quickly send out reply to conversation .",
|
|
"FORM": {
|
|
"SHORT_CODE" : {
|
|
"LABEL": "Short Code",
|
|
"PLACEHOLDER": "Please enter a shortcode",
|
|
"ERROR": "Short Code is required"
|
|
},
|
|
"CONTENT" : {
|
|
"LABEL": "Content",
|
|
"PLACEHOLDER": "Please enter a content",
|
|
"ERROR": "Content is required"
|
|
},
|
|
"SUBMIT": "Submit"
|
|
},
|
|
"API": {
|
|
"SUCCESS_MESSAGE": "Canned Response added successfully",
|
|
"ERROR_MESSAGE": "Could not connect to Woot Server, Please try again later"
|
|
}
|
|
},
|
|
"EDIT": {
|
|
"TITLE": "Edit Canned Response",
|
|
"FORM": {
|
|
"SHORT_CODE" : {
|
|
"LABEL": "Short Code",
|
|
"PLACEHOLDER": "Please enter a shortcode",
|
|
"ERROR": "Short Code is required"
|
|
},
|
|
"CONTENT" : {
|
|
"LABEL": "Content",
|
|
"PLACEHOLDER": "Please enter a content",
|
|
"ERROR": "Content is required"
|
|
},
|
|
"SUBMIT": "Submit"
|
|
},
|
|
"BUTTON_TEXT": "Edit",
|
|
"API": {
|
|
"SUCCESS_MESSAGE": "Canned Response updated successfully",
|
|
"ERROR_MESSAGE": "Could not connect to Woot Server, Please try again later"
|
|
}
|
|
},
|
|
"DELETE": {
|
|
"BUTTON_TEXT": "Delete",
|
|
"API": {
|
|
"SUCCESS_MESSAGE": "Canned response deleted successfully",
|
|
"ERROR_MESSAGE": "Could not connect to Woot Server, Please try again later"
|
|
},
|
|
"CONFIRM": {
|
|
"TITLE": "Confirm Deletion",
|
|
"MESSAGE": "Are you sure to delete ",
|
|
"YES": "Yes, Delete ",
|
|
"NO": "No, Keep it "
|
|
}
|
|
}
|
|
}
|
|
}
|