2ecb2ca0f0
- Enables Capacity Config in UI - Rewrite auto assignment Logic to consider only online agents fixes: #4990
100 lines
3.8 KiB
Ruby
100 lines
3.8 KiB
Ruby
require 'rails_helper'
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RSpec.describe 'Conversation Assignment API', type: :request do
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let(:account) { create(:account) }
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describe 'POST /api/v1/accounts/{account.id}/conversations/<id>/assignments' do
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let(:conversation) { create(:conversation, account: account) }
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context 'when it is an unauthenticated user' do
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it 'returns unauthorized' do
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post api_v1_account_conversation_assignments_url(account_id: account.id, conversation_id: conversation.display_id)
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expect(response).to have_http_status(:unauthorized)
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end
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end
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context 'when it is an authenticated user with access to the inbox' do
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let(:agent) { create(:user, account: account, role: :agent) }
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let(:team) { create(:team, account: account) }
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before do
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create(:inbox_member, inbox: conversation.inbox, user: agent)
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end
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it 'assigns a user to the conversation' do
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params = { assignee_id: agent.id }
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post api_v1_account_conversation_assignments_url(account_id: account.id, conversation_id: conversation.display_id),
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params: params,
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headers: agent.create_new_auth_token,
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as: :json
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expect(response).to have_http_status(:success)
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expect(conversation.reload.assignee).to eq(agent)
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end
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it 'assigns a team to the conversation' do
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team_member = create(:user, account: account, role: :agent, auto_offline: false)
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create(:inbox_member, inbox: conversation.inbox, user: team_member)
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create(:team_member, team: team, user: team_member)
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params = { team_id: team.id }
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post api_v1_account_conversation_assignments_url(account_id: account.id, conversation_id: conversation.display_id),
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params: params,
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headers: agent.create_new_auth_token,
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as: :json
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expect(response).to have_http_status(:success)
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expect(conversation.reload.team).to eq(team)
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# assignee will be from team
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expect(conversation.reload.assignee).to eq(team_member)
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end
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end
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context 'when conversation already has an assignee' do
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let(:agent) { create(:user, account: account, role: :agent) }
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before do
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conversation.update!(assignee: agent)
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create(:inbox_member, inbox: conversation.inbox, user: agent)
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end
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it 'unassigns the assignee from the conversation' do
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params = { assignee_id: 0 }
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post api_v1_account_conversation_assignments_url(account_id: account.id, conversation_id: conversation.display_id),
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params: params,
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headers: agent.create_new_auth_token,
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as: :json
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expect(response).to have_http_status(:success)
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expect(conversation.reload.assignee).to be_nil
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expect(Conversations::ActivityMessageJob)
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.to(have_been_enqueued.at_least(:once)
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.with(conversation, { account_id: conversation.account_id, inbox_id: conversation.inbox_id, message_type: :activity,
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content: "Conversation unassigned by #{agent.name}" }))
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end
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end
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context 'when conversation already has a team' do
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let(:agent) { create(:user, account: account, role: :agent) }
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let(:team) { create(:team, account: account) }
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before do
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conversation.update!(team: team)
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create(:inbox_member, inbox: conversation.inbox, user: agent)
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end
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it 'unassigns the team from the conversation' do
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params = { team_id: 0 }
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post api_v1_account_conversation_assignments_url(account_id: account.id, conversation_id: conversation.display_id),
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params: params,
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headers: agent.create_new_auth_token,
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as: :json
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expect(response).to have_http_status(:success)
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expect(conversation.reload.team).to be_nil
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end
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end
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end
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end
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