6230f4d796
* Added custom Message-ID and In-Reply-To headers for conversation reply emails * Added new global config for the default domain (This is used in the above headers) * Added migration to run the config loader to load the new global config value * The subject of the conversation reply mailer was made static (This is required for threaded emails) * Added required tests
71 lines
2 KiB
Ruby
71 lines
2 KiB
Ruby
class ConversationReplyMailer < ApplicationMailer
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default from: ENV.fetch('MAILER_SENDER_EMAIL', 'accounts@chatwoot.com')
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layout 'mailer'
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def reply_with_summary(conversation, message_queued_time)
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return unless smtp_config_set_or_development?
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@conversation = conversation
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@account = @conversation.account
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@contact = @conversation.contact
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@agent = @conversation.assignee
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recap_messages = @conversation.messages.chat.where('created_at < ?', message_queued_time).last(10)
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new_messages = @conversation.messages.chat.where('created_at >= ?', message_queued_time)
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@messages = recap_messages + new_messages
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@messages = @messages.select(&:reportable?)
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mail({
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to: @contact&.email,
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from: from_email,
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reply_to: reply_email,
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subject: mail_subject(@messages.last),
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message_id: custom_message_id,
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in_reply_to: in_reply_to_email
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})
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end
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private
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def mail_subject(_last_message, _trim_length = 50)
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subject_line = I18n.t('conversations.reply.email_subject')
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"[##{@conversation.display_id}] #{subject_line}"
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end
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def reply_email
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if custom_domain_email_enabled?
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"reply+to+#{@conversation.uuid}@#{@account.domain}"
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else
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@agent&.email
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end
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end
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def from_email
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if custom_domain_email_enabled? && @account.support_email.present?
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@account.support_email
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else
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ENV.fetch('MAILER_SENDER_EMAIL', 'accounts@chatwoot.com')
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end
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end
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def custom_message_id
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"<conversation/#{@conversation.uuid}/messages/#{@messages.last.id}@#{current_domain}>"
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end
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def in_reply_to_email
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"<account/#{@account.id}/conversation/#{@conversation.uuid}@#{current_domain}>"
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end
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def custom_domain_email_enabled?
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@custom_domain_email_enabled ||= @account.domain_emails_enabled? && @account.domain.present?
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end
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def current_domain
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if custom_domain_email_enabled? && @account.domain
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@account.domain
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else
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GlobalConfig.get('FALLBACK_DOMAIN')['FALLBACK_DOMAIN']
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end
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end
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end
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