49 lines
1.1 KiB
JSON
49 lines
1.1 KiB
JSON
{
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"REPORT": {
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"HEADER": "Berichte",
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"LOADING_CHART": "Diagrammdaten laden ...",
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"NO_ENOUGH_DATA": "Wir haben nicht genügend Datenpunkte erhalten, um einen Bericht zu erstellen. Bitte versuchen Sie es später erneut.",
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"METRICS": [
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{
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"NAME": "Gespräche",
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"KEY": "conversations_count",
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"DESC": "( Total )"
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},
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{
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"NAME": "Eingehende Nachrichten",
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"KEY": "incoming_messages_count",
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"DESC": "( Total )"
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},
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{
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"NAME": "Ausgehende Nachrichten",
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"KEY": "outgoing_messages_count",
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"DESC": "( Total )"
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},
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{
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"NAME": "Erste Antwortzeit",
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"KEY": "avg_first_response_time",
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"DESC": "( Avg )"
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},
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{
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"NAME": "Lösungszeit",
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"KEY": "avg_resolution_time",
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"DESC": "( Avg )"
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},
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{
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"NAME": "Auflösungsanzahl",
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"KEY": "resolutions_count",
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"DESC": "( Total )"
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}
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],
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"DATE_RANGE": [
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{
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"id": 0,
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"name": "Letzten 7 Tage"
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},
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{
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"id": 1,
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"name": "Letzte 30 Tage"
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}
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]
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}
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}
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