396 lines
No EOL
8.9 KiB
JSON
396 lines
No EOL
8.9 KiB
JSON
{
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"REPORT": {
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"HEADER": "Gambaran",
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"LOADING_CHART": "Memuat data grafik...",
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"NO_ENOUGH_DATA": "Kami belum menerima cukup data untuk membuat laporan, Silakan coba lagi nanti.",
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"DOWNLOAD_AGENT_REPORTS": "Unduh laporan agen",
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"METRICS": {
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"CONVERSATIONS": {
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"NAME": "Percakapan",
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"DESC": "( Total )"
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},
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"INCOMING_MESSAGES": {
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"NAME": "Pesan Masuk",
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"DESC": "( Total )"
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},
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"OUTGOING_MESSAGES": {
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"NAME": "Pesan Keluar",
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"DESC": "( Total )"
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},
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"FIRST_RESPONSE_TIME": {
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"NAME": "Waktu respons pertama",
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"DESC": "( Rata-Rata )"
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},
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"RESOLUTION_TIME": {
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"NAME": "Waktu Penyelesaian",
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"DESC": "( Rata-Rata )"
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},
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"RESOLUTION_COUNT": {
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"NAME": "Jumlah Terselesaikan",
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"DESC": "( Total )"
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}
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},
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"DATE_RANGE": [
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{
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"id": 0,
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"name": "7 hari terakhir"
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},
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{
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"id": 1,
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"name": "30 hari terakhir"
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},
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{
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"id": 2,
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"name": "3 bulan terakhir"
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},
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{
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"id": 3,
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"name": "6 bulan terakhir"
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},
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{
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"id": 4,
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"name": "Tahun terakhir"
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},
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{
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"id": 5,
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"name": "Rentang tanggal kustom"
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}
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],
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"CUSTOM_DATE_RANGE": {
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"CONFIRM": "Terapkan",
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"PLACEHOLDER": "Pilih rentang tanggal"
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},
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"GROUP_BY_FILTER_DROPDOWN_LABEL": "Group By",
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"GROUP_BY_DAY_OPTIONS": [
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{
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"id": 1,
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"groupBy": "Day"
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}
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],
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"GROUP_BY_WEEK_OPTIONS": [
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{
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"id": 1,
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"groupBy": "Day"
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},
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{
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"id": 2,
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"groupBy": "Week"
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}
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],
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"GROUP_BY_MONTH_OPTIONS": [
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{
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"id": 1,
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"groupBy": "Day"
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},
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{
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"id": 2,
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"groupBy": "Week"
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},
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{
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"id": 3,
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"groupBy": "Month"
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}
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],
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"GROUP_BY_YEAR_OPTIONS": [
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{
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"id": 1,
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"groupBy": "Day"
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},
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{
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"id": 2,
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"groupBy": "Week"
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},
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{
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"id": 3,
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"groupBy": "Month"
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},
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{
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"id": 4,
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"groupBy": "Year"
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}
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]
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},
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"AGENT_REPORTS": {
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"HEADER": "Gambaran Agen",
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"LOADING_CHART": "Memuat data grafik...",
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"NO_ENOUGH_DATA": "Kami belum menerima cukup data untuk membuat laporan, Silakan coba lagi nanti.",
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"DOWNLOAD_AGENT_REPORTS": "Unduh laporan agen",
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"FILTER_DROPDOWN_LABEL": "Pilih Agen",
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"METRICS": {
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"CONVERSATIONS": {
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"NAME": "Percakapan",
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"DESC": "( Total )"
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},
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"INCOMING_MESSAGES": {
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"NAME": "Pesan Masuk",
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"DESC": "( Total )"
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},
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"OUTGOING_MESSAGES": {
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"NAME": "Pesan Keluar",
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"DESC": "( Total )"
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},
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"FIRST_RESPONSE_TIME": {
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"NAME": "Waktu respons pertama",
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"DESC": "( Rata-Rata )"
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},
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"RESOLUTION_TIME": {
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"NAME": "Waktu Penyelesaian",
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"DESC": "( Rata-Rata )"
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},
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"RESOLUTION_COUNT": {
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"NAME": "Jumlah Terselesaikan",
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"DESC": "( Total )"
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}
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},
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"DATE_RANGE": [
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{
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"id": 0,
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"name": "7 hari terakhir"
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},
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{
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"id": 1,
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"name": "30 hari terakhir"
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},
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{
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"id": 2,
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"name": "3 bulan terakhir"
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},
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{
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"id": 3,
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"name": "6 bulan terakhir"
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},
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{
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"id": 4,
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"name": "Tahun terakhir"
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},
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{
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"id": 5,
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"name": "Rentang tanggal kustom"
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}
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],
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"CUSTOM_DATE_RANGE": {
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"CONFIRM": "Terapkan",
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"PLACEHOLDER": "Pilih rentang tanggal"
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}
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},
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"LABEL_REPORTS": {
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"HEADER": "Gambaran Label",
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"LOADING_CHART": "Memuat data grafik...",
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"NO_ENOUGH_DATA": "Kami belum menerima cukup data untuk membuat laporan, Silakan coba lagi nanti.",
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"DOWNLOAD_LABEL_REPORTS": "Unduh laporan label",
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"FILTER_DROPDOWN_LABEL": "Pilih label",
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"METRICS": {
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"CONVERSATIONS": {
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"NAME": "Percakapan",
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"DESC": "( Total )"
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},
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"INCOMING_MESSAGES": {
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"NAME": "Pesan Masuk",
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"DESC": "( Total )"
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},
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"OUTGOING_MESSAGES": {
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"NAME": "Pesan Keluar",
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"DESC": "( Total )"
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},
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"FIRST_RESPONSE_TIME": {
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"NAME": "Waktu respons pertama",
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"DESC": "( Rata-Rata )"
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},
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"RESOLUTION_TIME": {
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"NAME": "Waktu Penyelesaian",
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"DESC": "( Rata-Rata )"
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},
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"RESOLUTION_COUNT": {
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"NAME": "Jumlah Terselesaikan",
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"DESC": "( Total )"
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}
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},
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"DATE_RANGE": [
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{
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"id": 0,
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"name": "7 hari terakhir"
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},
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{
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"id": 1,
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"name": "30 hari terakhir"
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},
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{
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"id": 2,
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"name": "3 bulan terakhir"
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},
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{
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"id": 3,
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"name": "6 bulan terakhir"
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},
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{
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"id": 4,
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"name": "Tahun terakhir"
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},
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{
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"id": 5,
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"name": "Rentang tanggal kustom"
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}
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],
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"CUSTOM_DATE_RANGE": {
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"CONFIRM": "Terapkan",
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"PLACEHOLDER": "Pilih rentang tanggal"
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}
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},
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"INBOX_REPORTS": {
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"HEADER": "Gambaran kontak masuk",
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"LOADING_CHART": "Memuat data grafik...",
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"NO_ENOUGH_DATA": "Kami belum menerima cukup data untuk membuat laporan, Silakan coba lagi nanti.",
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"DOWNLOAD_INBOX_REPORTS": "Unduh laporan kotak masuk",
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"FILTER_DROPDOWN_LABEL": "Pilih kotak masuk",
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"METRICS": {
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"CONVERSATIONS": {
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"NAME": "Percakapan",
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"DESC": "( Total )"
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},
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"INCOMING_MESSAGES": {
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"NAME": "Pesan Masuk",
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"DESC": "( Total )"
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},
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"OUTGOING_MESSAGES": {
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"NAME": "Pesan Keluar",
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"DESC": "( Total )"
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},
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"FIRST_RESPONSE_TIME": {
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"NAME": "Waktu respons pertama",
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"DESC": "( Rata-Rata )"
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},
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"RESOLUTION_TIME": {
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"NAME": "Waktu Penyelesaian",
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"DESC": "( Rata-Rata )"
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},
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"RESOLUTION_COUNT": {
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"NAME": "Jumlah Terselesaikan",
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"DESC": "( Total )"
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}
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},
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"DATE_RANGE": [
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{
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"id": 0,
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"name": "7 hari terakhir"
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},
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{
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"id": 1,
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"name": "30 hari terakhir"
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},
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{
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"id": 2,
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"name": "3 bulan terakhir"
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},
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{
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"id": 3,
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"name": "6 bulan terakhir"
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},
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{
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"id": 4,
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"name": "Tahun terakhir"
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},
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{
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"id": 5,
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"name": "Rentang tanggal kustom"
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}
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],
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"CUSTOM_DATE_RANGE": {
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"CONFIRM": "Terapkan",
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"PLACEHOLDER": "Pilih rentang tanggal"
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}
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},
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"TEAM_REPORTS": {
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"HEADER": "Gambaran Tim",
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"LOADING_CHART": "Memuat data grafik...",
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"NO_ENOUGH_DATA": "Kami belum menerima cukup data untuk membuat laporan, Silakan coba lagi nanti.",
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"DOWNLOAD_TEAM_REPORTS": "Unduh laporan tim",
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"FILTER_DROPDOWN_LABEL": "Pilih Tim",
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"METRICS": {
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"CONVERSATIONS": {
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"NAME": "Percakapan",
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"DESC": "( Total )"
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},
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"INCOMING_MESSAGES": {
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"NAME": "Pesan Masuk",
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"DESC": "( Total )"
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},
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"OUTGOING_MESSAGES": {
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"NAME": "Pesan Keluar",
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"DESC": "( Total )"
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},
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"FIRST_RESPONSE_TIME": {
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"NAME": "Waktu respons pertama",
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"DESC": "( Rata-Rata )"
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},
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"RESOLUTION_TIME": {
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"NAME": "Waktu Penyelesaian",
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"DESC": "( Rata-Rata )"
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},
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"RESOLUTION_COUNT": {
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"NAME": "Jumlah Terselesaikan",
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"DESC": "( Total )"
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}
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},
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"DATE_RANGE": [
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{
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"id": 0,
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"name": "7 hari terakhir"
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},
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{
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"id": 1,
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"name": "30 hari terakhir"
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},
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{
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"id": 2,
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"name": "3 bulan terakhir"
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},
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{
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"id": 3,
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"name": "6 bulan terakhir"
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},
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{
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"id": 4,
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"name": "Tahun terakhir"
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},
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{
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"id": 5,
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"name": "Rentang tanggal kustom"
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}
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],
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"CUSTOM_DATE_RANGE": {
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"CONFIRM": "Terapkan",
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"PLACEHOLDER": "Pilih rentang tanggal"
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}
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},
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"CSAT_REPORTS": {
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"HEADER": "Laporan CSAT",
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"NO_RECORDS": "Tidak ada respons survey CSAT yang tersedia.",
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"FILTERS": {
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"AGENTS": {
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"PLACEHOLDER": "Choose Agents"
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}
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},
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"TABLE": {
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"HEADER": {
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"CONTACT_NAME": "Kontak",
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"AGENT_NAME": "Agen yang ditugaskan",
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"RATING": "Peringkat",
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"FEEDBACK_TEXT": "Komentar umpan balik"
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}
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},
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"METRIC": {
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"TOTAL_RESPONSES": {
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"LABEL": "Total respons",
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"TOOLTIP": "Total jumlah respons yang terkumpul"
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},
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"SATISFACTION_SCORE": {
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"LABEL": "Nilai kepuasan",
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"TOOLTIP": "Total jumlah respons positif / Total jumlah respons * 100"
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},
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"RESPONSE_RATE": {
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"LABEL": "Peringkat respons",
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"TOOLTIP": "Total jumlah respons / Total jumlah pesan survey CSAT yang terkirim * 100"
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}
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}
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}
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} |