Chatwoot/app/mailboxes/application_mailbox.rb
2021-09-17 22:14:39 +05:30

46 lines
1.4 KiB
Ruby

class ApplicationMailbox < ActionMailbox::Base
# Last part is the regex for the UUID
# Eg: email should be something like : reply+6bdc3f4d-0bec-4515-a284-5d916fdde489@domain.com
REPLY_EMAIL_USERNAME_PATTERN = /^reply\+([0-9a-f]{8}\b-[0-9a-f]{4}-[0-9a-f]{4}-[0-9a-f]{4}-\b[0-9a-f]{12})$/i
def self.reply_mail?
proc do |inbound_mail_obj|
is_a_reply_email = false
inbound_mail_obj.mail.to&.each do |email|
username = email.split('@')[0]
match_result = username.match(REPLY_EMAIL_USERNAME_PATTERN)
if match_result
is_a_reply_email = true
break
end
end
is_a_reply_email
end
end
def self.support_mail?
proc do |inbound_mail_obj|
is_a_support_email = false
inbound_mail_obj.mail.to&.each do |email|
channel = Channel::Email.find_by('lower(email) = ? OR lower(forward_to_email) = ?', email.downcase, email.downcase)
if channel.present?
is_a_support_email = true
break
end
end
is_a_support_email
end
end
def self.catch_all_mail?
proc { |_mail| true }
end
# routing should be defined below the referenced procs
# routes as a reply to existing conversations
routing(reply_mail? => :reply)
# routes as a new conversation in email channel
routing(support_mail? => :support)
routing(catch_all_mail? => :default)
end