12 lines
592 B
Text
12 lines
592 B
Text
<% headers = ['Label Title', 'Conversations count', 'Avg first response time (Minutes)', 'Avg resolution time (Minutes)'] %>
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<%= CSV.generate_line headers %>
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<% Current.account.labels.each do |label| %>
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<% label_report = V2::ReportBuilder.new(Current.account, {
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type: :label,
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id: label.id,
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since: params[:since],
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until: params[:until]
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}).summary %>
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<% row = [ label.title, label_report[:conversations_count], (label_report[:avg_first_response_time]/60).to_i, (label_report[:avg_resolution_time]/60).to_i ] %>
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<%= CSV.generate_line row %>
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<% end %>
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