160 lines
7.3 KiB
Ruby
160 lines
7.3 KiB
Ruby
require 'rails_helper'
|
|
|
|
describe ::MessageTemplates::HookExecutionService do
|
|
context 'when it is a first message from web widget' do
|
|
it 'calls ::MessageTemplates::Template::EmailCollect' do
|
|
contact = create(:contact, email: nil)
|
|
conversation = create(:conversation, contact: contact)
|
|
|
|
# ensure greeting hook is enabled and greeting_message is present
|
|
conversation.inbox.update(greeting_enabled: true, enable_email_collect: true, greeting_message: 'Hi, this is a greeting message')
|
|
|
|
email_collect_service = double
|
|
greeting_service = double
|
|
allow(::MessageTemplates::Template::EmailCollect).to receive(:new).and_return(email_collect_service)
|
|
allow(email_collect_service).to receive(:perform).and_return(true)
|
|
allow(::MessageTemplates::Template::Greeting).to receive(:new).and_return(greeting_service)
|
|
allow(greeting_service).to receive(:perform).and_return(true)
|
|
|
|
# described class gets called in message after commit
|
|
message = create(:message, conversation: conversation)
|
|
|
|
expect(::MessageTemplates::Template::Greeting).to have_received(:new).with(conversation: message.conversation)
|
|
expect(greeting_service).to have_received(:perform)
|
|
expect(::MessageTemplates::Template::EmailCollect).to have_received(:new).with(conversation: message.conversation)
|
|
expect(email_collect_service).to have_received(:perform)
|
|
end
|
|
|
|
it 'doesnot calls ::MessageTemplates::Template::EmailCollect when prechat form is enabled' do
|
|
contact = create(:contact, email: nil)
|
|
conversation = create(:conversation, contact: contact)
|
|
|
|
# ensure prechat form is enabled
|
|
conversation.inbox.channel.update(pre_chat_form_enabled: true)
|
|
allow(::MessageTemplates::Template::EmailCollect).to receive(:new).and_return(true)
|
|
|
|
# described class gets called in message after commit
|
|
message = create(:message, conversation: conversation)
|
|
|
|
expect(::MessageTemplates::Template::EmailCollect).not_to have_received(:new).with(conversation: message.conversation)
|
|
end
|
|
|
|
it 'doesnot calls ::MessageTemplates::Template::EmailCollect on campaign conversations' do
|
|
contact = create(:contact, email: nil)
|
|
conversation = create(:conversation, contact: contact, campaign: create(:campaign))
|
|
|
|
allow(::MessageTemplates::Template::EmailCollect).to receive(:new).and_return(true)
|
|
|
|
# described class gets called in message after commit
|
|
message = create(:message, conversation: conversation)
|
|
|
|
expect(::MessageTemplates::Template::EmailCollect).not_to have_received(:new).with(conversation: message.conversation)
|
|
end
|
|
|
|
it 'doesnot calls ::MessageTemplates::Template::Greeting if greeting_message is empty' do
|
|
contact = create(:contact, email: nil)
|
|
conversation = create(:conversation, contact: contact)
|
|
# ensure greeting hook is enabled
|
|
conversation.inbox.update(greeting_enabled: true, enable_email_collect: true)
|
|
|
|
email_collect_service = double
|
|
|
|
allow(::MessageTemplates::Template::EmailCollect).to receive(:new).and_return(email_collect_service)
|
|
allow(email_collect_service).to receive(:perform).and_return(true)
|
|
allow(::MessageTemplates::Template::Greeting).to receive(:new)
|
|
|
|
# described class gets called in message after commit
|
|
message = create(:message, conversation: conversation)
|
|
|
|
expect(::MessageTemplates::Template::Greeting).not_to have_received(:new)
|
|
expect(::MessageTemplates::Template::EmailCollect).to have_received(:new).with(conversation: message.conversation)
|
|
expect(email_collect_service).to have_received(:perform)
|
|
end
|
|
|
|
it 'doesnot calls ::MessageTemplates::Template::EmailCollect when enable_email_collect form is disabled' do
|
|
contact = create(:contact, email: nil)
|
|
conversation = create(:conversation, contact: contact)
|
|
|
|
conversation.inbox.update(enable_email_collect: false)
|
|
# ensure prechat form is enabled
|
|
conversation.inbox.channel.update(pre_chat_form_enabled: true)
|
|
allow(::MessageTemplates::Template::EmailCollect).to receive(:new).and_return(true)
|
|
|
|
# described class gets called in message after commit
|
|
message = create(:message, conversation: conversation)
|
|
|
|
expect(::MessageTemplates::Template::EmailCollect).not_to have_received(:new).with(conversation: message.conversation)
|
|
end
|
|
end
|
|
|
|
context 'when CSAT Survey' do
|
|
let(:csat_survey) { double }
|
|
let(:conversation) { create(:conversation) }
|
|
|
|
before do
|
|
allow(::MessageTemplates::Template::CsatSurvey).to receive(:new).and_return(csat_survey)
|
|
allow(csat_survey).to receive(:perform).and_return(true)
|
|
end
|
|
|
|
it 'calls ::MessageTemplates::Template::CsatSurvey when a conversation is resolved in an inbox with survey enabled' do
|
|
conversation.inbox.update(csat_survey_enabled: true)
|
|
|
|
conversation.resolved!
|
|
|
|
expect(::MessageTemplates::Template::CsatSurvey).to have_received(:new).with(conversation: conversation)
|
|
expect(csat_survey).to have_received(:perform)
|
|
end
|
|
|
|
it 'will not call ::MessageTemplates::Template::CsatSurvey when Csat is not enabled' do
|
|
conversation.inbox.update(csat_survey_enabled: false)
|
|
|
|
conversation.resolved!
|
|
|
|
expect(::MessageTemplates::Template::CsatSurvey).not_to have_received(:new).with(conversation: conversation)
|
|
expect(csat_survey).not_to have_received(:perform)
|
|
end
|
|
|
|
it 'will not call ::MessageTemplates::Template::CsatSurvey if its not a website widget' do
|
|
api_channel = create(:channel_api)
|
|
conversation = create(:conversation, inbox: create(:inbox, channel: api_channel))
|
|
conversation.inbox.update(csat_survey_enabled: true)
|
|
|
|
conversation.resolved!
|
|
|
|
expect(::MessageTemplates::Template::CsatSurvey).not_to have_received(:new).with(conversation: conversation)
|
|
expect(csat_survey).not_to have_received(:perform)
|
|
end
|
|
|
|
it 'will not call ::MessageTemplates::Template::CsatSurvey if another Csat was already sent' do
|
|
conversation.inbox.update(csat_survey_enabled: true)
|
|
conversation.messages.create!(message_type: 'outgoing', content_type: :input_csat, account: conversation.account, inbox: conversation.inbox)
|
|
|
|
conversation.resolved!
|
|
|
|
expect(::MessageTemplates::Template::CsatSurvey).not_to have_received(:new).with(conversation: conversation)
|
|
expect(csat_survey).not_to have_received(:perform)
|
|
end
|
|
end
|
|
|
|
# TODO: remove this if this hook is removed
|
|
# context 'when it is after working hours' do
|
|
# it 'calls ::MessageTemplates::Template::OutOfOffice' do
|
|
# contact = create :contact
|
|
# conversation = create :conversation, contact: contact
|
|
|
|
# conversation.inbox.update(working_hours_enabled: true, out_of_office_message: 'We are out of office')
|
|
# conversation.inbox.working_hours.today.update!(closed_all_day: true)
|
|
|
|
# out_of_office_service = double
|
|
|
|
# allow(::MessageTemplates::Template::OutOfOffice).to receive(:new).and_return(out_of_office_service)
|
|
# allow(out_of_office_service).to receive(:perform).and_return(true)
|
|
|
|
# # described class gets called in message after commit
|
|
# message = create(:message, conversation: conversation)
|
|
|
|
# expect(::MessageTemplates::Template::OutOfOffice).to have_received(:new).with(conversation: message.conversation)
|
|
# expect(out_of_office_service).to have_received(:perform)
|
|
# end
|
|
# end
|
|
end
|